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Customer Experience Money Laundering

Location:
Lewiston, ME
Posted:
March 04, 2024

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Resume:

SUMMARY

ELEZABETA ROMANOV

Lewiston. ME *****

ad33w4@r.postjobfree.com I 207-***-****

Dedicated sanctions screening and anti money laundering analyst with 5+ years of customer experience. Committed to protecting financial Institutions while balancing AML risk levels within scope of business. Proven unwavering commitment to success in production levels and quality reviews. Able to manage Individual tasks from stan to completion as well as act as a strong team player. Ambitious to make a posItIve impact by striving to balance risk with the customer experience. SKILLS

Regulatory Understanding

Polley Interpretation

Software Maintenance

Teamwork and Collaboration

Critical Thinking

Geographic Information Systems GIS

Interpersonal Skills

Information Security

Data Analysis

Operational Documentation

Analytical Thinking

Training & Development

Verbal Communication

Customer Relations

Relationship Building

Recordkeeping

EXPERIENCE

Technical Coordinator· AML and Sanctions Screening / kelly services - ME

01/2023- 02/2024

Provided technical suppon for AML and Sanctions Screening systems. ensuring optimal performance. Developed automated processes to Improve efficiency of AML and Sanctions Screening operations. Monitored system performance metrics. ldent1f1ed areas of improvement. and implemented necessary changes. Resolved complex technical issues related to the operation of AML and Sanctions Screening systems. Maintained up·to-date documentation on all technical aspects of the AML and Sanctions Screening process. Prepared detailed repons on key performance indicators related to the use of the system. Analyzed production data to identify trends or anomalies that could impact accuracy or rehabihty of results produced by the system.

Anti-Money Laundering Analyst / TD Bank - Lewiston. ME 0212020 • 01/2022 Reviewed and analyzed customer's financial transactions to identify suspicious activities related to money laundering.

Conducted investigations on potential violations of Anti-Money Laundering regulations. Performed research to ensure compliance with AML laws and regulations. Drafted reports regarding findings from Investigations into suspicious activity. Collaborated with internal depanments. such as legal, finance. operations. and IT to ensure compliance with AML laws and regulations

Monitored changes on global AML regulations and assessed the impact on existing policies and procedures. Customer Service Representative / TaskUs ·Harlingen.TX 0212018 • 0212021 Eliminated learning gaps and effectively instructed students utihzrng wide variety of innovative teaching aids and motivational and implementation strategies. • Boosted employee morale and effectively troubleshot issues to eliminate work flow down lime. • Promoted branding initiatives by planning and organizing events and new program rollouts. • Strateglzed long-term business needs and garnered management training feedback EDUCATION AND TRAINING

Bachelor of Science: Human Resources Management

Wgu - Salt Lake City, UT currently enrolled

Completed coursework in interpersonal communications. college wntrng and early childhood education current GPA 3. 5



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