Resume of LeKnicia Card

202-***-**** --- ad33vw@r.postjobfree.com

Professional Experience:

MedStar Washington Hospital Center – Washington, DC

Patient Care Tech

**/****-*******

●Ensures the well-being of patients.

●Provide safe and expert care for patients and their families regarding nutrition, personal care and hygiene needs.

● Help with the intake, discharge and transfer of patients.

●Taking vital signs, handling lab specimens, administering EKGs, and doing basic wound care.

●Assist nursing staff in administering basic treatments.

MedStar Washington Hospital Center – Washington, DC

Phlebotomist

06/2021-Present

●Obtains blood specimens and collects nonblood specimens such as urine for laboratory testing.

●Processes specimens to prepare them for laboratory testing. Prepares specimens for reference laboratory dispatch and testing.

●Collect blood samples using venipuncture and capillary puncture procedures for laboratory testing.

●Inspected and sterilized equipment according to infection control standards.

●Labeled, stored and organized blood samples to ensure accuracy.

●Comforting patients that might be nervous about needles.

●Applying bandages after blood is drawn.

MedStar Washington Hospital Center – Washington, DC

Medical Office Assistant II

08/2014- 2020

●Receives and screens telephone callers and visitors to the office

●Takes and forwards messages

●Responds to a variety of inquiries, referring the inquiries of a technical nature to an appropriate staff member

●Schedules patients’ appointments and assists in the scheduling of the patients’ appointments with other medical offices

●Coordinates physician(s)’ calendar, including patient appointments, surgeries, meetings, etc.

●Transcribes dictation including patient narrative and/or discharge summaries, general correspondence, and memoranda

●Types letters, requisitions, reports, etc. from handwritten copy and/or notes

●Answers requests for new prescriptions and refills; submits requests to physician for authorization

●Calls in prescriptions to pharmacy

●Completes preliminary registration for new patients and updates information on existing patients (inpatients and/or outpatients); obtains necessary recertification/verification/ referrals, signatures, copies of insurance cards, etc.

●Enters physician charges into billing system, ensuring appropriate insurance coverage and providing Patient Billing Services with appropriate referrals, authorizations, and operative reports

●May review ICD-9 codes; works with medical personnel to reconcile errors and inconsistencies

●Responds to billing related inquiries from patients and/or Patient Billing Services

●Accepts co-payments; may deposit payments or forward them to appropriate personnel

●Establishes and maintains a variety of files, records, logs, charts, etc. including departmental files

Holy Cross Hospital – Silver spring, MD

Patient Registration.

08/2017-02/18

●Complies information for procedure and on-call schedules

●Takes and forwards messages

●Receives and screens telephone callers and visitors to the office

●Maintain clean and orderly checkout areas and complete other general cleaning duties

●Operate cash and credit card machine

●Answer customers' questions, and provide information on procedures or policies

●Maintain clean and orderly checkout areas and complete other general cleaning duties

●Enters physician charges into billing system, ensuring appropriate insurance coverage and providing Patient Billing Services with appropriate referrals, authorizations, and operative reports

●May review ICD-9 codes; works with medical personnel to reconcile errors and inconsistencies Giant Food – Washington, DC

Cashier

11/2013-02/2014

●Receive payment by cash, check, credit cards, vouchers, or automatic debits

●Issue receipts, refunds, credits, or change due to customers

●Assist customers by providing information and resolving their complaints

●Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners

●Greet customers entering establishments

●Answer customers' questions, and provide information on procedures or policies

●Process merchandise returns and exchanges

●Maintain clean and orderly checkout areas and complete other general cleaning duties

●Stock shelves, and mark prices on shelves and items

Wegmans - Largo, MD

Cashier

08/2010-05/2011

●Operate cash register and credit card machine

●Handle cash, check and credit card payments

●Perform high level customer services when responding to customer’s requests

●Maintain clean and orderly checkout areas and complete other general cleaning duties

●Stock shelves, and mark prices on shelves and items

Washington Hospital Center - Washington, DC

Volunteer Material Services

09/2009-02/2011

●Greet nurses and physicians, respond to customer’s requests and make deliveries of medical supplies to nursing units

●Restock medical supplies on shelves and performs cycles counts on medical supplies

●Operate Pyxis Supply Station to refill supplies

●Perform data entry and monitor department’s telephone

Education

Charles Herbert Flowers High School—Springdale, MD

High school diploma

References available upon request.

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