Hospital Center Patient Care
Resume:
Resume of LeKnicia Card
202-***-**** --- ********@*****.***
Professional Experience:
MedStar Washington Hospital Center – Washington, DC
Patient Care Tech
●Ensures the well-being of patients.
●Provide safe and expert care for patients and their families regarding nutrition, personal care and hygiene needs.
● Help with the intake, discharge and transfer of patients.
●Taking vital signs, handling lab specimens, administering EKGs, and doing basic wound care.
●Assist nursing staff in administering basic treatments.
MedStar Washington Hospital Center – Washington, DC
Phlebotomist
06/2021-Present
●Obtains blood specimens and collects nonblood specimens such as urine for laboratory testing.
●Processes specimens to prepare them for laboratory testing. Prepares specimens for reference laboratory dispatch and testing.
●Collect blood samples using venipuncture and capillary puncture procedures for laboratory testing.
●Inspected and sterilized equipment according to infection control standards.
●Labeled, stored and organized blood samples to ensure accuracy.
●Comforting patients that might be nervous about needles.
●Applying bandages after blood is drawn.
MedStar Washington Hospital Center – Washington, DC
Medical Office Assistant II
08/2014- 2020
●Receives and screens telephone callers and visitors to the office
●Takes and forwards messages
●Responds to a variety of inquiries, referring the inquiries of a technical nature to an appropriate staff member
●Schedules patients’ appointments and assists in the scheduling of the patients’ appointments with other medical offices
●Coordinates physician(s)’ calendar, including patient appointments, surgeries, meetings, etc.
●Transcribes dictation including patient narrative and/or discharge summaries, general correspondence, and memoranda
●Types letters, requisitions, reports, etc. from handwritten copy and/or notes
●Answers requests for new prescriptions and refills; submits requests to physician for authorization
●Calls in prescriptions to pharmacy
●Completes preliminary registration for new patients and updates information on existing patients (inpatients and/or outpatients); obtains necessary recertification/verification/ referrals, signatures, copies of insurance cards, etc.
●Enters physician charges into billing system, ensuring appropriate insurance coverage and providing Patient Billing Services with appropriate referrals, authorizations, and operative reports
●May review ICD-9 codes; works with medical personnel to reconcile errors and inconsistencies
●Responds to billing related inquiries from patients and/or Patient Billing Services
●Accepts co-payments; may deposit payments or forward them to appropriate personnel
●Establishes and maintains a variety of files, records, logs, charts, etc. including departmental files
Holy Cross Hospital – Silver spring, MD
Patient Registration.
08/2017-02/18
●Complies information for procedure and on-call schedules
●Takes and forwards messages
●Receives and screens telephone callers and visitors to the office
●Maintain clean and orderly checkout areas and complete other general cleaning duties
●Operate cash and credit card machine
●Answer customers' questions, and provide information on procedures or policies
●Maintain clean and orderly checkout areas and complete other general cleaning duties
●Enters physician charges into billing system, ensuring appropriate insurance coverage and providing Patient Billing Services with appropriate referrals, authorizations, and operative reports
●May review ICD-9 codes; works with medical personnel to reconcile errors and inconsistencies Giant Food – Washington, DC
Cashier
11/2013-02/2014
●Receive payment by cash, check, credit cards, vouchers, or automatic debits
●Issue receipts, refunds, credits, or change due to customers
●Assist customers by providing information and resolving their complaints
●Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
●Greet customers entering establishments
●Answer customers' questions, and provide information on procedures or policies
●Process merchandise returns and exchanges
●Maintain clean and orderly checkout areas and complete other general cleaning duties
●Stock shelves, and mark prices on shelves and items
Wegmans - Largo, MD
Cashier
08/2010-05/2011
●Operate cash register and credit card machine
●Handle cash, check and credit card payments
●Perform high level customer services when responding to customer’s requests
●Maintain clean and orderly checkout areas and complete other general cleaning duties
●Stock shelves, and mark prices on shelves and items
Washington Hospital Center - Washington, DC
Volunteer Material Services
09/2009-02/2011
●Greet nurses and physicians, respond to customer’s requests and make deliveries of medical supplies to nursing units
●Restock medical supplies on shelves and performs cycles counts on medical supplies
●Operate Pyxis Supply Station to refill supplies
●Perform data entry and monitor department’s telephone
Education
Charles Herbert Flowers High School—Springdale, MD
High school diploma
References available upon request.
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