Sinu Gireesh

Wylie, TX *****

Email: ad33vh@r.postjobfree.com

Ph-551-***-****

Professional Summary

A Business System Analyst (BSA)/Business System Consultant from Automotive, Healthcare, Financial industry and Retail Banking with an overall experience of more than 6 years. Successfully led high-pressure large / medium scale projects for leading Automotive, Financial institutions under stringent budget, issues, timelines, schedule and executed complex analysis, identified root cause for problems as Business Systems Consultant E-Commerce Domains. Possess a master’s degree in Business administration.

Expertise in all phases and methodologies of Software Development Life Cycle including Waterfall, Agile/Scrum and Rational Unified Process(RUP).

Facilitated scrum ceremonies such as Product Backlog Grooming, Daily Stand-up, Sprint planning, Sprint review and Retrospective

Strong experience in maintaining agile artifacts like product backlog, sprint backlog, burn down and burn up charts.

Skilled at gathering requirement using different elicitation techniques such as Interview, Requirements Workshop, Interface analysis, Prototyping, Job shadowing, Document Analysis, root-cause analysis reverse Engineering and Benchmarking.

Proficient in using MS Visio & Plant UML in VS Code for generating Class Diagrams, Entity Relationship (ER), Sequence Diagrams and Activity Flow Diagram.

Highly skilled in writing Business Requirements Document, Use Case Specification Document and Functional Requirement Document.

Proficiency in creation Narrative Use Cases, Data Flow Diagrams, Activity Diagrams, Workflow Diagrams and Sequence Diagrams.

Skilled in performing SWOT Analysis, GAP Analysis, Root Cause Analysis, Impact Analysis and Cost Benefit Analysis.

Possess Strong MS Excel skills including making pivot tables, and preparing charts, conditional formatting, writing Data validation rules working with different function types and VBA Macro.

Used Data Studio for creating different dashboards and reporting.

Results-oriented Joint Application Development (JAD) Facilitator and meetings coordinator with excellent interpersonal skills

Extensive experience in creating Wireframes / UI Design using MS Visio, Snagit and Paint

Participation in the execution of the implementation plan, and the development of training and support plans for the users of the application

Extensively interacted with the designers, developers to ensure functional implementation of business requirements and the QA team in executing Test Plans, Test Case scenarios, Test Logs and, Test Objectives.

Well versed in preparing Test Strategies, Test Plans, Test Cases, Defect Reports using HP Quality Centre and other testing tools.

Proficiency in preparing Requirement Traceability Matrix and Project Change Requests.

Good Knowledge of HIPAA Compliance, HIPAA Insurance Regulations, and Claims.

Extensive experience in documenting Vision and Scope Document (VSD), Business Requirement Documents (BRD), Functional Requirement Specifications (FRS), User Manuals, and Unified Modeling Language (UML) diagrams (Use Case, Use Case Stories, and Diagrams, Activity Diagrams, and Sequence Diagrams), and validation of requirements.

Broad experience on Business Process Model and Notation (BPMN); creating Business Process Diagrams (BPD) based on flowcharting techniques.

Exceptional Analytical skills to understand the business process and functionality, requirements and translate them to system requirement specifications.

Expert in using Microsoft Office applications for day-to-day activities - Microsoft Word for documentation, Microsoft PowerPoint for presentation, Microsoft Visio for drawing flow diagrams, Microsoft Excel for data presentation and Microsoft Project for prioritizing and managing individual tasks.

Experienced in preparing and documenting User Acceptance Test (UAT) plan and obtaining the necessary sign offs from the concerned business.

Technical Skills

Methodologies

Waterfall, Agile, Hybrid

Framework

SAFe, Kanban, Scrum

BI Tools

Power BI, Tableau, Data Studio

Modelling Tools

MS Visio, Lucid Charts, Balsamiq, Pidoco

Databases

MS SQL Server, MySQL

Operating System

Windows 11, Vista, 7,8,10, Mac OS, Linux

Documentation Tools

MS Office Suite, SharePoint, Confluence, MS Access, MS Excel

Web Technologies

XML, JSON, HTML, SOAP, RESTful

Project management tools

Rally, JIRA, MS SharePoint, Confluence, Azure DevOps

Testing tools

HP ALM, Postman, Swagger

CRM

Salesforce, Dynamics365

Professional Experience

Client: Volkswagen – Michigan September 2022 to Present

Role: IT Business Analyst

Corporate Vehicle Services (CVS) is a multi- year project which focuses on creating a new application for company car management. The application will be used by corporate employees, retirees and affiliate employees for managing their vehicles (lease/pool/assign/additional assign vehicles). As sole BA, I was responsible for gathering the end-to-end requirements, worked on submitting RFIs and RFQs to the vendor.

Responsibilities

Worked on multiple projects including enhancement and new application development in Volkswagen.

Worked as a part of scrum team, in an agile methodology with sprint cycles, daily stand ups and story implementation for large cross functional project and support teams.

Developed and implemented Business Impact Analysis (BIA) stud for all lines of business as part of Business continuity plan (BCP) development.

Collaborate with business users/SMEs to gather and document business requirements and translate them into product requirements, including detailed acceptance criteria.

Developed and conducted Business continuity awareness training program for senior and departmental managers.

Participated in the matrix driven vendor evaluation and PoC process for cyber security programs.

Worked with testing team to design and develop User stories, Test Plans, Test Strategies and Test Cases to perform User Acceptance Testing (UAT).

Assisted QA team by reviewing test cases and clarifying requirements to ensure complete coverage of requirements, worked in Agile environment and was able to bring projects to completion.

Create reports and dashboards using Tableau to visualize the data to provide accurate and meaningful business insights to clients and executives.

Gather and analyze large sets of data from internal systems using SQL and Excel.

Engage the client to gather software requirements/ business rules, and ensure alignment with development team.

Develop business architecture using requirements such as scope, processes, alternatives and risks.

Drive requirement gathering sessions with various teams. Facilitate daily and weekly calls with business.

Worked on creating the Data exchange agreement (DEA) and file exchange format for the project.

Analyze client’s business requirements and process through document analysis, interviews and workshops and workflow analysis.

Liaise between business and technical personal to ensure a mutual understanding of process and applications.

Created and documented epics and user stories and acceptance criteria In Jira.

Facilitate weekly meetings with clients to document requirements and explore solutions.

Collaborated with the QA team in reviewing and validating test plans and test cases, ensuring that the final application catered to the user requirements.

Extensively experienced in organizing and documenting requirements, preparing use cases, creating RFI/RFQ documents, writing business documents and reports in the Pre- Testing phase.

Client: HealthPartners - St Paul, MN Jan 2022 to August 2022

Role: Business System Consultant

Application Portfolio Modernization and Management (APMM) is a multi-year journey streamlining the complex application portfolio with an explicit goal of improving efficiency in business operations enabling digitization and modernization, reducing technical debt and complexity, and unlocking value for people and clients.

Responsibilities

Identified applications that are currently running on the Legacy platforms and navigated application teams in modernizing those applications.

Created Flow diagrams representing the APMM project process for easy user interaction.

Participated in the creation, development and updating of enterprise business continuity and pandemic plans.

Worked closely with Business stakeholders and application development teams along with their Solution Architects to identify the application's current and future state.

Provided assistance in rationalizing the applications.

Worked in agile environment allowing teams to deliver projects piece by piece and make rapid adjustments as needed. Good understanding working in agile and Kanban bringing projects to completion.

Used Power BI to create highly informative BI Reports and to collaborate with different users and stakeholders to work on live data sources.

Prepared and kept up-to-date all the related Documentation for this project. (i.e, road map, RACI Matrix, Data gap report etc).

Utilized the Scrum framework to track the project progress within and outside of the team.

Collaboration with the business clients, internal staff, and IT liaisons to analyze and complete the security controls.

Creation of supporting security and project related documents to support these controls and plans.

Conducted regular assessment of assigned systems to ensure renewal of systems ATO.

Managed User Acceptance Testing (UAT) planning, documentation, tester training including UAT completion sign-off; resulting in a 50% reduction in UAT test cycle time.

Maintained Requirement Traceability Matrix (RTM) to keep track of the requirements.

Client: USAA– (United Service Automobile Association) Nov 2018 to Dec 2021 San Antonio, TX

Role: Business System Analyst

Worked on continuous enhancement of USAA instance of Zelle application to comply with changes in Zelle Network rules utilizing SAFe methodology for implementation.

Responsibilities

Closely worked with Project Manager and process users to identify core business processes and workflows for Business Process Improvement and implementing new strategies.

Assisted in analyzing the existing system or AS-IS state of the system and problems with them and designed a plan to overcome the existing problems with the new systems by performing Gap Analysis.

Involved in designing the new UI interface where the KYC details are mandated by the consumer.

Designed and implemented Access/ attestation process for high privilege security groups to certify that the access of their subordinates are appropriate to meet SOX requirements.

Create and update the process documentation /templates related to compliance, security &IAM processes to streamline the provisioning processes to improve onboarding /off boarding process and client satisfaction.

Successfully managed the production support system for mortgage servicing application.

Assisted Product Owner in prioritizing Product Backlog Items (PBIs), team in breaking PBIs into user stories, selecting the user stories for the current Sprint, and further breaking them into tasks.

Created the Definition of Done for the entire Scrum process and Acceptance Criteria for specific user stories.

Involved in all phases of the company new Mortgage Orientation system: Encompass and new line of mortgage product projects.

Worked extensively with risk management, Mortgage Loan Servicing, and Commercial and Residential mortgages, CBMS MBS

Facilitated and managed JAD sessions with committee of SME’s from various business areas including mortgage Servicing Loan Monitoring and Asset managing.

Skilled professional in analyzing KYC and anti-money laundering (AML)requirements.

Involved in all phases of the company new mortgage system: Encompasses new line of mortgage product projects.

Participated in JAD sessions for requirement, feasibility, and risk analysis with various stakeholders, including designers, developers, QA, and management to identify critical and high-risk areas of the application.

Worked with testing team to design and develop User stories, Test Plans, Test Strategies and Test Cases to perform User Acceptance Testing (UAT), Graphical user interface (GUI) testing, Functional testing, Regression testing.

Performed requirement walk-throughs with the Developers and QA teams with the aim to develop testing strategies and test plans such that test cases reflect user needs.

Client: Capital District Physicians Health Plan – Albany, NY June 2017 to October 2018

Role: Business System Consultant

Responsibilities

Prepared Business Requirements Documents, Functional Requirement Documents.

Utilized Agile Software Methodology using Scrum framework. Actively participated in creating the user stories and prioritizing user stories along with tracking of burn up, burn down charts to estimate sprint delivery

Performed GAP analysis by performing the system analysis between the scheduling systems and documented the gap items.

Created data mappings to transform the data according to business rules.

Developed Test Cases for unit testing, prepared spreadsheet for testing criteria, including regression, positive and negative testing, process flow testing and screenshot for test results to complete expected and actual results.

Prepared various diagrams by using MS Visio.

Worked closely with QA and Developers to clarify/understand functionality, resolve issues and provided feedback to nail down the bugs.

Maintained a close and strong working relationship with teammates and management staff to achieve an expected QA result for the project team.

Education

Completed Master’s in Business Administration in 2010 from University of Calicut

Completed Bachelors in Commerce in 2008 from University of Calicut

Bsa in finance

Tuesday-11-2pm

Remote

Healthcare

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