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High School Customer Services

Location:
Thomaston, ME
Posted:
March 04, 2024

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Resume:

Kristen Downey

* ********* ****, *******, ** ****1 617-***-**** ad33tx@r.postjobfree.com

Summary

Very detailed oriented on analyzing intercommunication skills.

Excellent writing skills.

Able to identify problems to find solutions.

Helping people to improve his/her academic skills.

Creative in coming up with new innovations to match the potential concerns.

Great customer services.

Seeking a position in Data Analysts and Cybersecurity Analysts.

Implements ideas on difficult academic plans.

Superb computer skills, well-organized, and meet deadlines in a timely-manner.

Strives on teamwork and effort and works collaboratively with staff members.

Education

Massachusetts Bay Community College / Internship

Framingham, MA 09/2015 - 05/2019

Needham, MA 08/2018- 07/2019

H. Olive Day School, Norfolk, MA, Elementary

Dean College, Franklin, MA, Preschool

Longwood Medical Area Child Care Center, Boston, MA., Infants/Toddler

Internship responsibilities:

Developed lesson plans based on curriculum and identified learning needs.

Taught lesson plans to children between ages 2.9-5 years.

Led parent/teacher conferences and developed progress reports.

Developed newsletters and parent letters describing lesson plans and developmental areas each lesson was created for.

Awards/Accomplishments

GPA: 3.80, High Honors

Member of Phi Theta Kappa

King Philip Middle School, Highest Honors

King Philip Regional High School, Honors and High Honors

Peer Mentor, King Philip Regional High School

Special Olympics Mentor, King Philip Regional High School

Experience

EUDCATIONAL TECHNICIAN III WOODFORDS FAMILY SERVICES

Westbrook, ME 11/2019- 10/2021

Develops age-appropriate activities to meet the standards of children on the autism spectrum from age 3-5th grade.

• Meet with parents about the progress of their children’s academic skills, cognitive, emotional, and physical.

• Experience with communicative and non-communicative children.

• Promote socialization and communication.

• Floated between different classrooms and centers to provide support to each students’ needs. Provided coverage to lead teacher’s morning and afternoon out time.

• Positive evaluations and observations from supervisor emphasizing dependability, flexibility, attendance, attending meetings and supervision in a timely manner, followed up on professional guidance in accommodating students’ level and needs of support.

• Provides individualized instruction and behavioral support.

• Use IEP goals and ABA tools.

JOB TITLE COMPANY DATES FROM - TO

KinderCare Learning Centers Inc. / Daycare Teacher Assistant

Needham, MA 08/2018- 07/2019

Teaching assistant and interim lead teacher coverage for ages infant through toddler. Rotated to different sites to assist coverage as needed.

Observed children to identify individuals in need of additional support and developed strategies to improve independence.

Educated students in foundational concepts.

Promoted physical, academic, and social development by implementing diverse classroom and outside activities.

Addressed behavioral and learning needs with parents and daycare team.

Communicates with parents through newsletters, conferences, and direct personal communication.

Consulted with parents to build and maintain positive support networks and supports continuing education strategies.

Engaged with children on individual basis to build positive relationships and promote learning.

Developed age-appropriate activities and programs for children infant to 5 years old.

Encouraged curiosity, exploration, and problem-solving appropriate to children’s developmental levels.

Established and maintained a classroom atmosphere conducive to teaching and learning.



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