Anna Snitko *** Mill Creek Drive

630-***-**** Loudon, TN 37774

ad33te@r.postjobfree.com

SUMMARY

Experienced Community Associate with a demonstrated history of working in the government administration industry. Skilled in Medical Assisting, Medical Records, Medical Terminology, Hospitals, and Healthcare Management. Possess strong community and social services, College of DuPage graduate. Dedicated, consistently recognized as an excellent care provider with a proven ability to motivate personnel and have a positive impact on clients and patients. A goal-oriented and open-minded team player with effective communications skills.

SKILLS

• Great interpersonal abilities

• Effective motivational skills

• Proficient in computer applications

• Fluent in Russian and Ukrainian

PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS

DUPAGE COUNTY HEALTH DEPARTMENT June 2017 – present Community Health Worker/Navigator

• Selected and trained as a Navigator to guide peers and better assist clients with Marketplace needs.

• Assist clients with access to and navigation of public benefits, health insurance, and other supportive programs.

• Complete and file basic applications for health care coverage or other financial support for health-supporting program access, such as for Medicaid, local access to care programs, food assistance programs, and hospital financial assistance.

• Follow up on individual client application status, to seek resolution and communicate outcomes back to the clients.

• Collect sensitive information from clients and conduct client income assessments during face-to-face visits.

• Act as a liaison between healthcare resources, Medicaid office and clientele.

• Demonstrate sensitivity and understanding of other ethnic groups and cultures.

• Collaborate with peers and clinical staff.

• Develop professional relationship with other organizations, building skills with community systems and resources to further support clients and families in my care.

• Keep updating documentation as necessary and look for ways to improve productivity.

• Maintain confidentiality of privileged information and adhere to patient privacy laws.

• Refer clients to community-based resources or other Health Department services.

• Provide culturally competent education on common health insurance topics, including explanation of co-pays, coinsurance, premiums, deductibles, payment options and minimum payments.

• Participate in outreaches and events outside of DCHD.

• Assist clients with Marketplace applications and navigate them through the process.

• Navigate clients through Marketplace options and help chose insurance plan based on their needs.

• Assist clients with Adult Medicaid, HBWD, AABD and AABD Spenddown, QI-1, SLIB, All Kids, Moms and Babies, Family Planning, MPE, TANF and SNAP applications. ADDUS HEALTHCARE AGENCY July 2001 – December 2022

Homemaker

• Responsible for assisting elderly clients with their daily needs

• Performed quarterly home visits, auditing and recordkeeping of client's paperwork

• Assisted management with office responsibilities

• Periodically provided interpretation services

• Attended In-service training

UNIVERSITY FOOT SPECIALISTS September 2014 – August 2016 CMA

• Prepare exam rooms prior to patient's arrival

• Escort patients to rooms, take vitals, preform X-rays

• Evaluate records for accuracy and consistency. Perform data entry

• Sanitize instruments & stock up rooms with supplies

• Manage appointment book, initiate and answer telephone calls

• Provide patients with comfortable and friendly atmosphere MEADOWBROOK MANOR March 2009 – August 2014

CNA

• Monitor patients and take vital signs

• Turn, lift, and assist clients with movements

• Responsible for assisting elderly patients with their daily needs

• Interact with residents and family members

EDUCATION

Associate in Applied Science, Registered Health Information Technician – College of DuPage, Graduation: June 2002

• EKG Certificate, April 2010

• Phlebotomy Certificate, December 2009

• CNA Certificate, February 2009

• Ambulatory Coding Certificate, June 2002

• Acute Healthcare Coding Certificate, June 2002

• Member of AHIMA, fall 2001- present

• Federal Navigator July 2017 – present

• CPR

• CPI

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