Medical Assistant Records
Resume:
Colleen Moritz
Warminster, PA *****
**********@*****.***
Professional Summary
I was a customer service supervisor for a large company for 20 years before going back to school and becoming a Medical assistant and billing administrator for a pediatric medical office for almost 20 years . Skills
Payment Posting
Claims Processing
Contract Preparation
Invoice Processing
Fiscal Reporting
Customer Engagement
Record Preparation
Collection Practices
Records Organization and Review
Billing Systems and Software
Audit Procedures
Month-End Closing Procedures
Collections
Invoicing Proficiency
Account Reconciliation
Inventory Management
Accounts Receivable
Financial Records and Reporting
Federal Regulation Compliance
Customer Relations
Purchase Orders
Accounts Payable
Time Management
Proactive and Self-Motivated
Audit Reporting
Record Reconciliation
State Regulation Compliance
Personal Bookkeeping
Handling Confidential Materials
Vendor Relationship Management
Cash Management
Payment Calculation
Attention to Detail
Charge Posting
Bank Statement Reconciliation
Education
January 2017
American Medical Technologist
Registered Mefical Assistant Medical Assistant
May 2004
Bucks County Community College Newtown, PA
Medical Assistant Medical Assisting
Certifications
CPR instructor
Work History
September 2004 - Current
Kressly Pediatrics - Warrington, PA
RMA/ Billing Administrator
Communicated with insurance providers to resolve denied claims and resubmitted. Verified insurance of patients to determine eligibility. Collected payments and applied to patient accounts. Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers. Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
Posted payments and collections on regular basis.
Filed and updated patient information and medical records. Reviewed patient diagnosis codes to verify accuracy and completeness. Liaised between patients, insurance companies, and billing office. Reviewed patient records, identified medical codes, and created invoices for billing purposes. Prepared billing statements for patients and verified correct diagnostic coding. Delivered timely and accurate charge submissions.
Adhered to established standards to safeguard patients' health information. Generated reports and analyzed trends to maximize reimbursement and reduce claim denials. Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
Utilized electronic medical record systems to store, retrieve and process patient data. Input data into computer programs and filing systems. Communicated effectively with staff, patients, and insurance companies by email and telephone. Maintained accuracy, completeness, and security for medical records and health information. Followed up with medical staff regarding missing information in patient records. Verified accuracy of patient information in medical records. Scanned and uploaded medical records into electronic medical records system. Tracked and monitored requests for medical records release. Reviewed medical records for completeness and filed records in alphabetic and numeric order. Followed exact procedures for handling transfers and other releases of medical records. Transcribed and entered patient medical information into electronic medical records systems. Sorted and distributed incoming and outgoing medical records. Assisted in preparation of medical reports for external parties. Assisted in training new staff on medical record processing and filing procedures. Sanitized, restocked, and organized exam rooms and medical equipment. Directed patients to exam rooms, fielded questions, and prepared for physician examinations. Documented vital signs and health history for patients in clinic and hospital environments. Called and faxed pharmacies to submit prescriptions and refills. Collected and documented patient medical information such as blood pressure and weight. Assisted with routine checks and diagnostic testing by collecting and processing specimens. Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Prepared and administered medications to alleviate patient symptoms. Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs. Taught patients about medications, procedures, and care plan instructions. Obtained client medical history, medication information, symptoms, and allergies. Performed medical records management, including filing, organizing and scanning documents. Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed. Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted. Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments. Completed clinical procedures and gathered patient data for interpretation by physician. Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Verified patient insurance coverage and collected required co-payments. Obtained and documented patient medical history, vital signs and current complaints at intake. Answered telephone calls to offer office information, answer questions, and direct calls to staff. Completed EKGs and other tests based on patient presentation in office. Prepared lab specimens for diagnostic evaluation.
Explained procedures to patients to reduce anxieties and increase patient cooperation. Oriented and trained new staff on proper procedures and policies. Updated inventory, expiration and vaccine logs to maintain current tracking documentation. Helped improve patient outcomes by educating and advising on relevant treatments and care. Measured patient pulse oximetry.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Liaised with patients and addressed inquiries, appointment requests and billing questions. Implemented care and efficiency improvements to support and enhance office operations. Collected pertinent data and calculations to aid physician in interpreting results. Conducted monthly and quarterly inventory of supplies using facility cost reporting records. CPR instructor
I am a cpr instructor for the AHA and have taught for 20 years.
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