Curriculum Vitae

Name: Ayana Hinds

Address: **** ****** ******, ***** *********, Georgetown

Contact: ***-**** & ad33s7@r.postjobfree.com

Professional Summary

Experienced and versatile professional, with a strong track record for delivering high quality work in complex multicultural environments, where innovation and flexibility are required. Solid experience in project management, procurement and logistics, budget preparation, stakeholder management, and collaborating with other organizations, intergovernmental bodies, and partners providing financial, administrative, operational and project management, inclusive of monitoring and evaluation. Strong communication and interpersonal skills and possessing high emotional intelligence. Aspires to senior corporate roles where I can demonstrate my strong leadership attributes.

Professional Experience

Dr. Roach International Medical Center (2021 – 2023)

Manager – Client Services

Contributed to the efficient functioning of the Client Services Department - operational and administrative support (including but not limited to procurement, interagency collaboration, and liaising with stakeholders and agencies.

Liaise with the US Embassy, the British High Commission and other clinical services which operates in our scope, reporting back to the Managing Director on changes and updates required of the organization, ensuring the efficient management of the department and the smooth, excellent customer service and continuity with due attention to protocol requirements.

Direct control and management of the communication channels of the organization, ensure prompt response and free flow of information between the US Embassy and the organization, and between clients and stakeholders and the organization

Ensuring regular updates to the Managing Director is done on a daily bases, reporting on challenges and successes, and schedules for the upcoming events and workload, giving recommendations and suggestions, which can mitigate challenges.

Management of the application program interface required to be used from the contacting agencies to aid the process of medical services.

Ministry of Culture, Youth and Sports (2017-2020)

Administration-Liaison Officer/Administrative Assistant & Project Assistant

Provided operational support to the coordinator and contributed to the daily functioning of the department.

Developed and managed budgets for the General Operating Expenses (GOE) for departmental output initiatives of the units. Support budget formulation and contact management for the Department. Formulated and managed the budget for the GOE of the department’s regional officers.

Served as focal point and maintained the database of Regional Staff and stakeholders aligned to the operations of the department.

Planned, managed, and implemented all support services for the informal and formal activities, projects, training and seminars.

Coordinated and managed the arrangements for field visits for the Coordinator, Training Officers, and Technical Personnel, as well as managed arrangements and support services for regional visits for training participants and project awardees and providing feedback and recommendations of the developments, successes and hindrances to projects, sensitizations and training facilitated.

Coordinated the compilation of background documentation/information for briefing packages, meetings and seminars and departmental activities.

Coordinated and formulated partnership with stakeholders, groups and individuals to meet resolutions to prevailing issues for mitigation and therefore meeting the department’s mandate to form unity and peaceful coexistences despite demographical classification.

Provided administrative support to the coordinator through formulation and compilation of reports, memos, minutes for meetings, departmental budgeting, project planning and monitoring.

Represented the Ministry of Culture, Youth and Sports at the CARICOM girls in ICT Steering Committee, with the responsibility of planning activities pertaining to ICT programmes for the Department of Youth, Ministry of Culture, Youth and Sports.

Managed and maintained the departments’ electronical data base operations along with their social media and other communication mediums, ensuring efficiency in accessing documents and fostering good communication between the department and its stakeholders.

Liaised with Governmental institutions providing technical support in areas of training of Diversity Education and Inclusion, monitored established results and accountability frameworks, performance indicators and targets to effectively measure capacity and performance using corporate tools (e.g., balance score card, reports and dashboards, participants surveys, audit, evaluation, and other institutional reports).

Liaised with regional officials to organize outreaches, seminars and to execute departmental operations remotely.

Monitored and reported on projects implemented in communities and assess its effectiveness and make recommendations for changes where required.

Successfully co-organized cultural and youth development activities, bringing awareness to the opportunities available through the organization.

University of Guyana (2009-2012)

Library Assistant

Provided technical support in the area of cataloguing of reading and other materials required for public accessing by lecturers, researchers and studies for their academia improvement.

Coordinated and participated in exhibitions, displaying researched materials of Guyanese philosophers, writers and academia’s

Participated in administrative procedures for the Caribbean Research Library, contributing to its continuous storage and use of historical local materials.

Participated and Managed record keeping, data entry, categorizing of materials, filing and documentation

Provided assistance in document retrieval and preservation for future access by the general public.

Academic Qualifications

2023 – pres. Masters in International Business Management, Univ East London ( 2025)

2016 – 2019 BSc. Public Mgmt., Univ of Guyana

2018 – 2019 Project Management - Certificate with Distinction IDCE

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