**** * ********

Wichita, KS *****

316-***-****

ad33rp@r.postjobfree.com

Kristi Mays

Objective To bring value to the workplace by utilizing my skills, experience and knowledge while continuing to better myself by learning new skills. Experience October 2017–present

Self Employed

I had my own house cleaning business for 2 years. When the covid 19. Pandemic broke out it impacted my business in a negative way and I lost the majority of my customers. I recently began rebuilding my business. It had been steadily growing.

September 2017 – Oct 2017 Denny's Wichita, KS

Server

Assist customers in a courteous and efficient manner

Clean up and prep work as assigned

May 2014 – March 2015 Metro Xpress Wichita, KS

Truck Driver

Pre/Post Trip inspections

Pick up and deliver from from various locations

Maintain ontime pickup and delivery schedule

Nov 2013 – January 2014 Winston Brands, Inc Wichita, KS Customer Service Representative

Answer incoming calls

Place customers orders

Cross sale and Up-Sell to customers

Enter orders into AS400

May 2013 – Nov 2013 MedAssure Newton, KS

Truck Driver

Pre/Post trip inspections

Maintain accurate log books

Pick up and deliver freight from various locations Aug 2012 – Dec 2012 CRST International Cedar Rapids, IA Truck Driver

Pick up and deliver to various shippers and receivers across the country

Maintain on-time pick up & delivery

Pre/Post trip inspections

April 2012 – July 2012 Vitran Express Trucking Wichita, KS Truck Driver

Pick up and deliver to various shippers & receivers across the local area

Pre/Post trip inspections

Load/Unload freight using a pallet jack

Dec 2011 – March 2012 TransAm Trucking Olathe, KS

Truck Driver – Owner/Operator

Picked up and delivered to various shippers & receivers across the country.

Maintained on-time pick up and delivery.

Pre/Post trip inspections

March 2010 – October 2011 Valic Amarillo, TX

Customer Service Professional

Annuity - Processing, RevNeed and Chicago Public Schools processor, training new processors, both spreadsheet and GUI applications.

Mutual Funds – Processing, QR, Aging Report and hotline phone.

RMD – Processing

October 2005 – April 2008 USPS Wichita, KS

Clerk

Data entry.

Sort and distribute mail to carriers.

Assist customers with retail purchases and shipping. July 2002 – July 2005 Pre-Paid Legal Svcs Inc.

Ada, OK

Customer Service Representative

Assisted customers with contacting an attorney for their legal needs in a call center environment.

Answered customers’ questions regarding their plan or billing via phone and/or email.

July 1999 – July 2002 Sykes, Inc Ada, OK

Customer Service Representative

Assisted customers with computer hardware technical support in a call center environment.

Troubleshooting customers computer hardware issues and either providing a fix or diagnosing the problem and ordering parts and sending a tech in-home to fix the problem Education January 2007 American Intercontinental University Hoffman Estates, IL

B.S., Business Administration with a concentration in Accounting and Finance.

Graduated with a 4.0 GPA

February 2006 American Intercontinental University Hoffman Estates, IL

Associates Degree in Business Administration with a concentration in Accounting and Finance

Graduated with a 4.0 GPA

Interests Cooking, Walking, Nutrition, Fitness, Reading, spending time with my family, learning new things.

Other Information

Attended and graduated from Wichita Truck Driving School in November 2011 after 160 hours of instruction.

Graduated top of my class from the truck driving school and receive high recommendations from my instructors.

I have vast computer knowledge which includes proficiency in all Microsoft Office applications as well as AS400.

I have extensive customer service experience. I can type 60+ words per minutes and use 10-key by touch.

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