Terrance Christian

Clinton Township, MI

Commitment and dedication is top priority when it comes to any job. I can describe my work ethic as detailed oriented and motivated. I consider any place of work to be treated such as valuable or as an opportunity to flourish and thrive. The effort I put forth I consider to be remarkable and high quality based, and as a personable team player I'm committed to promoting a safe and productive work environment.

Work Experience

Call Center Representative

Sincere Salutations Virtual Call Center Solutions - Phoenix, AZ March 2021 to February 2023

• Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency

• Managed High-Volume of inbound and outbound customer calls

• Maintained strong call control

• Quickly analyzing scripts and addressing customer issues and concerns New Car Porter

CHYSLER - Sterling Heights, MI

August 2019 to October 2020

• Ported new cars from the production line to the car holding lot to be shipped. Tow Truck Driver

B&B Towing - Detroit, MI

July 2019 to April 2020

• Chauffeurs License

• Tow Truck Driver

• Hands On Customer Service Experience

• Handling/ Making Phone Calls

• Scheduling Appointments For Pick Up/Drop Off

Factory Worker

PPG - Detroit, MI

April 2019 to July 2019

• Collect and inspect the finish products of car parts

• Sorting good and bad automotive parts

Factory Worker

Tompkins Product - Detroit, MI

September 2018 to February 2019

• Machine worker

• Assembling car parts

• Stocking & Sorting

Education

GED

July 2009 to September 2009

Skills

• Problem solving abilities

• Leadership Experience

• People Skills

• Communication skills

• Interpersonal Skills

• Ambitious & Determined

• Detailed-Oriented

• Positive & Supportive

• Logical & Adaptable

• Tow Truck

• Driving

• Custodial Experience

• Customer service

• Phone etiquette

• Organizational skills

• Leadership

• Computer literacy

• Teaching

• Conflict management

• Cash handling

• Assembly

• Telecommunication

Certifications and Licenses

Custodial Maintenance

Present

Driver's License

Present

Chauffeur's license

Present

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