Page * of *

ZEV JURAVEL

* ****** ***** • Spring Valley, New York 10977 • 845-***-**** • ad33qo@r.postjobfree.com Program Management • Process Re-engineering • Software Delivery

Summary

• Results-driven Senior Software Delivery leader who optimizes complex Software Delivery projects, aligns them with business objectives, and drives process improvements for superior project outcomes.

• Cross-functional leadership, project coordination, resource management, and risk mitigation resulting in high quality projects delivered on time and within budget.

• Strategic alignment of business objectives to profitability and deadlines while ensuring process efficiency, effective resource allocation and superior product quality.

• Director of strategic programs, project leaders and their teams comprised of managers, developers, architects and analysts. Established fully integrated off-shore teams, facilitated training, efficient work flow and broad communication with on-shore teams including business users and systems support. Promotes inter-group coordination with a unique blend of operations and technology management experiences.

• Responsible for feasibility evaluations, business and functional requirements, project planning and scheduling, status reporting, meeting project schedules and budget, client interface, vendor negotiations & procurement and employee/consultant staffing.

• Applied Agile and Six Sigma methodologies to accelerate productivity and eliminate defects.

• Recorded as an inventor of U.S. patent number 7,155,397 - “Apparatus and Method for Managing Prescription Benefits” a SaaS application that supports drug coverage determination management.

Experience

2018–Current

Business Analyst• Product Owner • Project Manager • CIDER CONSULTING, Montebello, N.Y.

Cross-Functional Leadership and Product Ownership: Led cross-functional teams and served as Product Owner for multiple projects, aligning business needs with project profitability. Achieved on- time and within-budget project delivery, resulting in a 9% reduction in development costs.

Requirements Gathering and Enhancement: Excelled at gathering, documenting, and prioritizing detailed requirements while following Agile methodologies. Streamlined project scope and consistently improved overall product quality. Conducted code walk-throughs, API Swagger spec adherence, usability reviews, and enforced data model integrity. Increased client retention by 15%.

Development of Advanced Functionalities: Formulated and delivered a range of advanced software functionalities including manufacturing planning and traceability, fintech ops, automated sales order rules engines, ERP for home healthcare, kosher certification agency system, mobile app for retail order submissions, pharmaceutical wholesale website, and clinical services scheduling. Reduced order entry hours by 25%, scheduling staff hours by 30%. Retail sales increased by 10%. 2017–2018

Operations Manager • Digital Strategist • EXERTIQUE, Airmont, N.Y.

Revitalized and managed a boutique fitness studio, implementing innovative operational strategies and spearheading a comprehensive digital transformation.,

Orchestrated the relaunch of the studio's online presence, resulting in a 50% increase in website traffic and a 30% boost in online class bookings within the first quarter.

Successfully integrated cutting-edge fitness business software, optimizing class scheduling, membership management, and payment processing, leading to a 40% reduction in administrative overhead.

Developed and executed a dynamic digital marketing plan, which grew the studio's social media following by 60% and increased customer engagement, resulting in a 25% higher customer retention rate.

Page 2 of 3

Redesigned and streamlined operational processes, enhancing staff efficiency and reducing overhead costs by 20%.

Managed daily studio operations, achieving a 95% client satisfaction rate based on post-class feedback surveys.

2016–2017

Senior Manager Software Development • EXPRESS SCRIPTS, Franklin Lakes, N.J.

For the Coverage Review application suite, managed the on-time delivery of scheduled releases and production issue resolution. This platform supports 4,000 internal and client users creating 125,000 new cases per week. It provides significant cost savings to clients by ensuring that prescriptions are effectively dispensed for optimal therapeutic value and quantities.

Established a work flow process and project progress transparency with automated point in time and burnup reporting. This contributed to a 15% faster than forecasted project velocity for analysis and development.

Initiated process improvements including a formalized release retrospective applying lessons learned to actionable process adjustments. Authored and implemented a requirements approval checklist to better align requirements sign-off to the release calendar. Automated development tracking, resource allocation management and development quality reporting providing accuracy and reducing the PM’s effort by 30%.

Established and directed a Community of Practice, streamlining cross-team collaboration, centralizing common processes and managing interdependencies across departments. Activities included innovation reviews, training coordination and liaising with external vendors for 10 disparate teams.

2015–2016

Senior Software Project Manager• ALL-WAYS SHIPPING, Elizabeth, N.J.

In the roles of business analyst, product owner, QA tester and development director, directed the software development efforts replacing disparate application platforms with a custom built, integrated, cloud-based, web application that supports NVOCC inter-continental operations, provides supplier and importer portals and interfaces with government and industry systems.

Managed requirements prioritization and development execution of an external programming team. Transitioned the development efforts from the external team. 2013–2015

Senior Engineering Project Manager• COMPUTER ASSOCIATES TECHNOLOGIES, Islandia, N.Y.

Led the management of project delivery for software products including CA Clarity PPM/Playbook, Work Management, and Jaspersoft-as-a-Service. Constructed attainable plans that met aggressive business targets, driving agile collaboration across multi-time zone distributed scrum teams, coordinating dependencies with internal and external business and technical stakeholders, maintaining project momentum, assessing actuals against goals, ensuring process adherence and improvement.

Migrated projects to new agile planning tools; provided training and mentoring to product and engineering leaders. Developed automation of reporting, resulting in accurate and timely status and issue responsiveness.

1991–2012

MEDCO HEALTH SOLUTIONS/EXPRESS SCRIPTS, Franklin Lakes, N.J. Senior Manager• 2003–2012

Cross-team delivery leader for projects related to Retail Pharmacy Master and Network Pricing Management systems with annual budget of $5.2 million. Network Pricing houses the association of clients to the composition of retail pharmacy networks and payable pricing. These enterprise central systems reliably support an average of 3.5 million HIPAA compliant prescription transactions per day.

Directed the integration of multiple legacy data stores into DB2 and a Teradata data warehouse. This included delivery of data server programs for client application access and data migration to the new model.

Page 3 of 3

Drove the analysis, design and construction of phased functional expansions including Contracting

& Imaging, NCPDP File load and Rules-based Network Pricing. These deliverables successfully supported reduction of operations staff, regulatory compliance and scalable strategic business capabilities.

Manager •2000–2003

Primarily responsible for the development and production support of the Coverage Management WorkStation browser-based application. This highly customizable, parameter driven, web-based application is used by insurance company call centers to manage their drug coverage determinations by supporting real time adjudication of decisions based on answers to clinical criteria.

Recorded as an inventor of this application under U.S. patent number 7,155,397 - “Apparatus and Method for Managing Prescription Benefits” a SaaS application that supports drug coverage determination management.

Application Architect • 1996–2000

Responsible for the full project life-cycle of many significant enhancements to the Prior Authorization Management System. Led the re-write of this PowerBuilder application to an object oriented, framework-based architecture that communicates with the mainframe via MQ, with MSWord and Adobe via ActiveX and with fax servers. Project Manager • 1993–1996

Re-designed the Integrated Billing system eliminating end of cycle pre-billing processing.

Designed and led the implementation of the Integrated Tape Processing system replacing scores of client specific programs.

Senior Programmer/ Analyst • 1991–1993

Led the development teams to re-write the NRx Billing system integrating three pre-existing billing systems.

1989–1991

System Analyst• INSURANCE SERVICES OFFICE, INC. Pearl River, N.Y. 1987–1989

Senior Programmer/Analyst • SMITH BARNEY, HARRIS UPHAM & CO., New York, N.Y. 1985–1987

Senior Programmer • CITICORP INVESTMENT BANK, New York, N.Y. 1983–1985

Programmer • MANUFACTURERS HANOVER TRUST CO., New York, N.Y.

Education

Brooklyn College, CUNY, Brooklyn, N.Y., 1982

BS, Computer Science, Magna Cum Laude

Certifications

Certified ScrumMaster® - Scrum Alliance®

SPC-SAFe Program Consultant - Scaled Agile Academy

Technical skills

Project Management Tools: Rally, JIRA, HP ALM, Rational Team Concert (IBM RTC), CA PPM/Clarity, MS Project

Database: Postgres, SQL Server, DB2, Sybase, Oracle, Teradata, MS Access

References

Available upon request.

Contact this candidate