Messiah D. Hall

Hull, GA *****

ad33ox@r.postjobfree.com

Mobile: 706-***-****

Objective: Hard-working High School Graduate seeking a challenging position in a reputed organization where I can learn new skills, expand my knowledge, and leverage my learnings.

Dairy Queen Franchise (2021- Present)

(Part-time Shift Leader)

Lead the shift with or without the presence of the manager to ensure smooth function of the establishment and provide an excellent customer service experience to the public.

May assist manager or lead daily accountability for registers by ensuring each register is properly funded the correct amount of cash and close out each register to ensure all funds are accounted for.

Establish task for employees to ensure a clean workplace, this includes stocking supplies and maintaining clean restrooms and public spaces.

Address customer concerns in reference to products, services rendered or employee interactions

Actively seek to resolve any concerns while adhering to the company policy and standards of behavior

Ensure proper approval for customer discounts, returns and exchanges while providing customer satisfaction and positive interaction with the company

Train new employees on the policy and procedures of the company, from personal appearance to how to handle a negative customer experience

Education

High School Diploma- May-2022