Tricia Allison

*** ******* *****

Thomasville, NC 27360

704-***-****

ad33og@r.postjobfree.com

OBJECTIVE

Purposeful professional with almost 5 years of customer service and sales experience ready to transition into the financial services industry. Highly-motivated to meet deadlines and achieve personal goals. Excellent decision maker and communicator with a high degree of accuracy and diligence – promoting cooperation across all organizational levels. Client-focused highly effective communication skills (written/verbal). Recognized as a collaborator who can provide critical thinking skills, excellent time management, and expert communication skills. 4 Exceptional Interpersonal and Communication Skills – Excellent communication and organizational skills. Accustomed to working in demanding environments with the ability to maintain business and customer relationships. 4 Work Ethic and Professionalism – Solid professional standards and an excellent record of dependability. Maintains a clear focus on achieving bottom-line results while ensuring more efficient banking operations. 4 Problem Solving – Ability to troubleshoot and develop both innovative solutions to meet customer and organization needs.

SKILLS & ABILITIES

Speak (English ) Customer Service Goal-Oriented

Attention to detail Problem-Solving Multi-Tasking Organization Time Management Accounting & Finance, Accounts Receivable and Payable, Bookkeeping EXPERIENCE Transworld INC., Thomasville, NC-Remote — Data Entry/AR Dept. February 2022 to -Present

● Account knowledge of student loans

● Actively performing accuracy on detailed accounts

● Accounts reconciled accurately and effectively

● Consistently received top customer feedback

● Review all financing information for accuracy

● Ability to work efficiently and effectively on each account

● Knowledge of the differences on what each account needs to be reconciled Lewis Investments, Gastonia, NC-Office Manager

January 2016 to -September 2019

● Bookkeeping

● Developed Contracts

● Showed Apartments

● Scheduled Appointments/ Repair Vendors

● Setup Background Checks

Citi Financial Fortmill, SC Collection Specialist

December 2008 to -February 2015

Skills

● customer relations efficiently with excellence

● Collect Payments on personal loans

● Offered Solutions on 30/60/90 day accounts

● Type 60 words a minute

Walmart Distribution Center, Shelby, NC -Safety Coordinator August 2003 to January 2008

● Worked closely with drivers

● Knowledge of D.O.T. files

● Accident reports

● Drug Screens

● D.O.T. Physicals

● Awards

● Driver Logs

APS, INC. Charlotte, NC -Customer Service Associate April 1997 to July 2003

● Bills of Lading

● Performed excellent Customer Service

● Data Entry

● Logistics

Education

Gaston College, Dallas, NC

● May 1992 to -May 1994

● Business Administration

North Gaston High School

● August 1988 to June 1991

● Business/Accounting

REFERENCES

Kerri Lawless

980-***-****

Ryal Dreyer

704-***-****

Alejandra Guerrero Garcia

336-***-****

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