Dominick Strong

**** **** ** *** **

Philadelphia, PA 19104

Cell 215-***-****

ad33ne@r.postjobfree.com

Education:

Academy at Palumbo, Philadelphia, PA 2006-2010

● High School Diploma

● High honors

Leasing Agent, Campus Apartments, Philadelphia PA Nov 2016 to August 2017

-Answered and returned calls and emails from prospective residents who were interested in our community.

-Utilized Entrata Property Software to log guest cards and prospective interaction

-Used knowledge of properties and communities to help prospect select properties to tour in our community.

-Took personal tours of our properties with prospective residents and detailed amenities of the property and the community.

-Maintained contact with the prospective residents throughout the leasing process to answer questions regarding moving forward after a property was chosen.

-Able to utilize paper leases and send electronic leases to residents.

-Used knowledge of lease terms and information to go through with future residents to answer questions and concerns.

-Followed up with the future resident after the lease is signed regarding move in questions.

Facilities Coordinator, Campus Apartments, Philadelphia PA

August 2017 to Present

-Takes calls directly from residents regarding maintenance requests for their apartments.

-Fills out work orders on behalf of the resident with details of the issue

-Works with maintenance supervisors in regards to scheduling contractors for jobs in our community.

-Informs residents immediately with updates regarding work order status and ETA of completion

-Closes completed work orders and follows up with the residents to ensure work was completed to their satisfaction.

-Works directly with the Maintenance Director with invoices for parts/equipment orders and with contractor invoices for services rendered.

-Maintains weekend day shift to help service residents with emergencies on Saturdays and Sundays

-Records and prepares invoices to be sent to residents for charges.

References Available Upon Request

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