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Customer Service Adjunct Professor

Location:
Baltimore, MD
Posted:
March 04, 2024

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Resume:

Beverly Shuman

Baltimore, MD *****

ad33nb@r.postjobfree.com

+1-410-***-****

I am a highly qualified Adjunct Professor of Women's Studies. I am an experienced public speaker and class administrator. My background includes 32 years experience in postsecondary education. In addition, I have worked 20 years part-time at Overstock Outlet which is a furniture store offering customers new as well as hotel liquidated furniture. I have worked management there overseeing purchasing, display, assuring customer satisfaction, and working with warehouse staff. I am looking for a full or part-time position utilizing my experience. I have flexible availability. I have also worked several years in an ophthalmology office. I administered visual fields, visual acuity exams, assisted with in office procedures, and applied drops. I am familiar with the terminology. Work Experience

Management and Sales

Overstock Outlet - Baltimore, MD

August 2004 to Present

Organization of retail store, assure customer satisfaction, coordinate with warehouse staff. Adjunct Professor of Women's Studies

Towson University - Towson, MD

August 1992 to Present

Produce course syllabus, encourage student engagement, organize interactive classwork, prepare quizzes and exams, evaluate and encourage student participation. Education

Master's Degree in American Studies

University of Maryland - College Park, MD

May 1991

B.A. Phi Beta Kappa in Women's Studies

Goucher College - Towson, MD

August 1982 to May 1986

Skills

• Public Speaking Skills, Course Administration, Customer service, Computer literacy

• Higher Education Teaching

• Sales Management

• Curriculum Development

• Presentation Skills

• Classroom Management

• Management

• Salesforce

• Computer skills

• Communication skills

• Medical office experience

• Ophthalmology

• Typing

• Medical terminology

• Higher education teaching

• Presentation skills

• Classroom management

• Customer service

• Dental office experience

• Patient care

• Front desk

• Dental terminology

• Patient service

• Organizational skills

• English

Certifications and Licenses

BLS Certification

CPR Certification

Assessments

Typing — Completed

January 2024

Transcribing text

Full results: Completed

Elementary school classroom management — Proficient February 2024

Managing behavior in elementary school classrooms

Full results: Proficient

Attention to detail — Proficient

January 2024

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Medical receptionist skills — Proficient

January 2024

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Work style: Reliability — Proficient

February 2024

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate