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Quality Assurance Customer Service

Location:
Humble, TX
Posted:
March 04, 2024

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Resume:

Sada Scott

Spring, TX *****

ad33li@r.postjobfree.com

+1-713-***-****

Seeking a position where I can maximize my skills, quality assurance, program development, and training experience in Security and Logistics field Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Uber Eats Driver

Uber Drivers - Spring, TX

June 2020 to Present

1. Delivery

2. Customer Support

3. Customer service

4. Order support

Office Manager

Down&up transportation llc - Spring, TX

January 2019 to Present

• Handled general office administration, including Files

• Supervised office staff

• Supported and trained staff

• Collected payments

• Prepared payroll

• Handled all financials

• Greeted visitors

Commissioned Officer

Med Security - Houston, TX

February 2017 to Present

* Actively monitor the chemical plant and ensure there is no security threat

* Timely response to any potential security threats and safety hazard

* Investigates, documents and manages security incidents and hazards

* Follow the procedures when alarms go off or when there is an emergency disaster plans in place

* Provides information and assistance to staff and visitors to promote safety

* Respond to any security related incidents and addresses any disruptive individual on site

* Assists in maintaining traffic control and escorting others to their appropriate location

* Secure and maintain the job site, until law enforcement arrive if need be Amazon Flex Delivery Driver

Amazon Flex - Spring, TX

Present

• Delivery of online orders

• Delivery packages in a timely manner

Report any facility issues such as supervisor or manager on duty Smith Protective Service - Houston, TX

September 2013 to November 2015

Security Houston, Texas

* Check in each employee or visitor that enter the Port of Houston job site

* Monitor premises to prevent theft, violence, or infractions of rules

* Thoroughly examine doors, windows, and gates to ensure proper function and security

* Warn violators of premise rules and regulations

* Report any facility issues such as supervisor or manager on duty

* Request emergency personnel for high risk situations Unloader/Stocker

Simos - Houston, TX

May 2007 to February 2010

* Move freight, stock, and other materials to and from storage and production areas

* Loading docks, delivery vehicles, and containers

* Pulling orders from order sheet and loading to trailers

* Ensure item pick accuracy and safety of product to prevent damage

* Administers production control, inventory control, shipping and receiving of materials

* Operate pallet jack to select and pick each item in accordance with standard procedures Cashier

McDonald's - Houston, TX

February 2002 to December 2004

* Take customer orders and give them the correct change

* Clean the restaurant lobby and restock all the items Education

Business

Lone Star College - Houston, TX

2013 to 2015

High School Diploma

Northshore High School - Houston, TX

2001 to 2005

Skills

• SECURITY (4 years)

• GENERAL WAREHOUSE (Less than 1 year)

• TEAM PLAYER (3 years)

• Freight Experience (2 years)

• Shipping & Receiving (3 years)

• Warehouse Management

• Program Management

• Logistics

• Program Development

• Forklift

• Pallet Jack

• HP Service Manager (4 years)

• Transportation Management

• Order Picking

Certifications and Licenses

Armed Security License

Firearms License

Additional Information

Skills

I have acquired over five years of experience relating directly to security and general warehouse. I'm commended for being a team player, customer dedicated, customer oriented, safety conscious, dependable, and efficient. I'm an expert in ensuring the environment is safe and monitor valuable things at the work place. I have three years experience as a security officer and now I am commissioned license officer. I have a TWIC card.



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