Steve H. Tingle

***** **** ******* ** ******, FL 33573 201-***-**** ad33l6@r.postjobfree.com

Professional Profile

Strong interpersonal skills and a willingness to do what is strategically necessary for the success of the organization. Demonstrated problem solver who strives for excellence through dedication and professionalism and ensures client and customer satisfaction.

Professional Experience

Duquesne Light Company January 2022 - Present

Sr. Identity and Access Management I

Responsible for assisting with daily processing and follow-up on request on all applications.

Assume sole ownership of key project tasks and deliverables and initiatives.

Perform user access reviews on multiple applications quarterly and annually.

Assist with revision and creation of IAM process documentation on an annual basis.

Assist in the development of metrics and reporting to determine efficacy on implementation.

Assist in the creation and refinement of training materials to help business adapt and evolve.

Interface with the business as a representative of the IAM team in the IAM programs.

Serve as a lead subject matter expert for teams Identity Governance/Management platform.

Strong understanding of contemporary IAM technologies

Strong understanding of enterprise IAM program design, development, deployment/maintenance.

Identity Management familiarity in one or more of the following areas:

Single Sign On, Identity Federation, Enterprise Directory Architecture and Design

Resource Provisioning, Identity & Access Governance, Role Based Access Control

Access Recertification, User Lifecycle Management

Extensive experience with user access provisioning/de-provisioning processes.

Extensive experience with automation and management of IAM tasks.

Experience with development of metrics, reporting, and associated tools

Experience with application access configuration across wide array of platforms:

Oracle, Microsoft, Red Hat Enterprise Linux, SailPoint, and SAP.

WESCO International

Information Security Analyst April 2017 - January 2022

Identity and Access Management

Operates within the Information Technology Security team, daily monitoring, investigations, and research.

Provide Information Security expertise to reduce enterprise risk and exposure.

Provide security-focused consultative services to the organization.

Provides first level support and analysis for security events and coordinates remediation activities with helpdesk.

Drive security strategies, policies/standards, ensuring effectiveness in solutions.

Perform security assessment and attestations.

Monitor data security profiles on all platforms by reviewing security violation reports.

Ensure the company infrastructure and information assets are protected.

Performs all procedures necessary to ensure safety of information and assets.

Assist with implementation of counter measures or mitigation controls.

Provides input into tactical security initiatives and assist with maintaining Security Policies and standards.

Complete tasks designed to ensure security of the organization systems and assets.

Monitor investigates and reports incidents of suspicious activity or possible compromises to IT Security manager.

Proactively analyze events from security monitoring systems to identify potential threats, risk, or breaches

Implemented/administer and rolled out McAfee endpoint encryption for over 9000+ employees.

Implemented/administer and rolled out CrowdStrike security cloud platform.

Implemented and Administer Okta Identity Cloud Access integration across the company.

Provides analytical ability and creativity in implementing/developing solution deliverables.

Develop process and/or procedures for both technology and business functions.

Operate within documented processes and procedures for Role-engineering to maintain controls.

Defining/managing roles and access privileges of individual network users

Dollar Bank

Data Security Officer January 2016 – April 2016

Configures and implements program change control systems on mainframe and distributed systems.

Designs, implements, and administers security solutions in a windows system environment.

Maintains security patching for internal Identity Manager remote agents and password synchronization.

Distributes software release and upgrades.

Continuous password audit testing throughout organization

Assist in development of security policies and procedures to maintain compliance standards.

Work with project teams to provide necessary security guidance for secure platforms.

Work with various teams to implement and develop Bank security awareness program.

Assist in identifying security risks and threats by reviews, evaluations, and product presentations.

Analyze security logs and trending data and report accordingly.

Supports and enforces data security standards, guidelines, processes, and procedures.

Supports compliance efforts such as PCI-DSS, OCC, FFIEC, SOX and other standards.

Manages mainframe and distributes source code and distribution, user access mainframe.

Maintains programming for user certifications.

Utilizes software tools to gather security information while monitoring Bank compliance standards.

Analyzes and resolves issues relating to security reporting, accesses and change control.

Provides staff training, plans project workloads, and attends project meetings.

BNY Mellon

Senior Information Security Analyst August 2010 – January 2016

Monitored and assess all high-risk terminations to ensure successful completion.

Maintained global perspective with the understanding of current trends and skillsets enabled staff to meet SLO.

Supported the effectiveness of security operations.

Provided programming support and assisted in project planning.

Executed day-to-day operational security components.

Implement new versions of security software for existing technologies.

Supported all IT related issues (more than 1000 customers)

Reviewed and analyzed data and information for business systems security.

Provided support to specific customers/groups on applications, infrastructure, and technology.

Scheduled mandatory training.

Maintained staff schedules to match workload and flow.

Demonstrated the behaviors that helped clients succeed in order to deliver excellence.

Ensured all workload was balanced and capacity monitoring for employees

Escalated to management to allow for coaching and development for low performers.

Adhered to company risk culture principles and demonstrated adherence to internal controls.

Reinforced the importance of early escalation and potential risks to staff.

Assessed current workload and provided operations a global over-view on pending items.

Consistently monitored components to make sure items were completed while performing QA on delivery.

Bay Park Center Nursing & Rehabilitation Center

Staff Director July 2008 – January 2010

Coordinated the nursing work schedule for a 480-bed facility.

Managed up to 1000 employees.

Executed weekly cost analysis for all shifts.

Forecasted, budgeted, and reported overtime monthly.

Recorded attendance and notified payroll manager of staff attendance and punctuality.

Assisted with production (Agiletrac) care traffic control system.

Trained employees on internal timecard system

Scheduled unit managers according to facility needs.

Maintained employment records including attendance, seniority, new hires, resignations and staff LOA.

Scheduled vacations/benefit time for staff as requested.

Assisted employees in resolving staff and payroll issues.

Coached and developed employees on facility guidelines.

Adhered to OSHA guidelines.

Wartburg Lutheran Nursing Inc., Brooklyn, NY

Staffing Coordinator January 2006 – June 2008

Coordinated work schedule for nursing staff.

Completed weekly cost analysis for all shifts.

Reviewed timecards for attendance and punctuality daily for 300+ employees.

Reported hours worked for biweekly payroll.

Forecasted, budgeted, and reported overtime monthly.

Reviewed attendance and scheduling policies with new employees.

Scheduled unit managers according to facility needs.

Monitored and balanced biweekly payroll for nursing staff utilizing ADP.

Scheduled vacation and benefit time for staff as requested.

Assisted employees in resolving staff and payroll issues.

Coached and developed employees on facility guidelines.

Facilitated employee license renewal with State.

Throgs Neck Extended Care Facility, Bronx, NY

Executive Assistant November 2004 – August 2005

Scheduling Coordinator

Maintained budget and monitored the work hours of agency employees.

Interacted with the Dietary and Rehabilitation unit.

Responsible for weekly payroll

Monitored RN and LPN with weekly reports.

Coordinated with inside and outside vendors to take care of patient’s needs.

Responsible for the daily staffing of RN/LPN/CNAs for facility

Monitored overtime usage and informed projected needs to Director.

Mellon Investor Services, Ridgefield Park, NJ May 1997 – March 2003

Project Manager– Employee Products Group

Managed conversion process in development and IT development liaison

Managed department projects from implementation to completion

Acted as the client interface for multiple clients during the conversion.

Managed the timely production of required conversion data.

Managed the conversion through the turnover of the client to the EPG Client services.

Prepared documentation for solicitation for internal and external sign-off

Completed plan set-ups of new business clients.

Monitored and tracked project’s progress, deliverables, and quality.

Participated in sale activities, proposal, and development.

Coordinate/Verify conversion data.

Develop system Business Requirements

Development of Business requirements for mapping files

Tested and reviewed new system development.

Met with clients to prepare for implementation.

Input procedures for continuous process improvement

Submitted monthly crystal reports.

Developed of new internal systems

Reengineered departmental procedures to online system.

EDUCATION:

University of the West Indies Kingston, Jamaica 1990

Cochran School of Nursing New York, NY 2008

Eastern International College Jersey City, NJ 2009 – 2010

Award- BNYMellon Best in Class Recipient 2013

Microsoft suite; Microsoft Project; AD; LDAP; Identity Manager, McAfee Endpoint Encryption; Bit Locker; Okta Cloud Identity; SailPoint Identity IQ, Cherwell

Mainframe systems: - CMS, ACF2; EOS, ADP E-Time; MyTime

SharePoint; Remedy; CTS; Fedline; Cash Analyzer; Online Banking; CRIF; Chex System; Technology platforms – Certification Management; Crowdstrike; Proof Point; Force Point; Secret Server; ZScaler; Vulnerability Management - Qualys

Agiletrac (Care Traffic Control System); CPR; Homeland Security Clearance; Self Defense Training Program

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