Customer Service Front Desk

Delia Sarion

************@*****.***

Canada

PROFESSIONAL SUMMARY

A seasoned Supervisor Housekeeper with more than 6yrs of experience in housekeeping operation. Hardworking energetic and multasking with outstanding technical knowledge in all aspects of housekeeping operation. Passionate dynamic and guest focused housekeeping professional who pride in the self ability to deliver the level of customer service and provide creative solutions and memorable experiences to the guest.Summary of skills and knowledge effective Decision making skills.

WORK EXPERIENCE

Housekeeping supervisor

Feb 2017 - Sep 2022

Sacred heart medical Group • Pampanga Angeles city Phillipines, Philippines

@ Standard operation procedure@ Supervise employee in the daily process of cleaning vacant and stay over guest room@ Ensure all common areas are clean and present the standard of the hotels and hospital @ Train new employees on the duties and responsibilities of the department@ Evaluate team members performance and adjust training based on the needs of the hospital@ Quickly resolve guest complaint and concerns ensuring thier stay in enjoyable and they are our priority.securing return stays when guest are in the area @ Inspect all vacant ready and cleaned rooms .daily to ensure corporate standard are met or exceeded at all times . offering the best possible presentation to our guest @ Work closely with the front desk department executives maintenance and general manager to address issues and concerns. EDUCATION

Bachelor of secondary Education

Jun 1994 - Apr 1997

Bicol college of arts and trade • Naga city cam.sur, Philippines

Contact this candidate