CURRICULUM VITAE

* * * * *

MUHAMMAD AHMAD WAHEED

*RETAIL MANAGER *SUPERVISOR

CONTACT DETAIL

House # 690, Street # 5, Ghareeb

Mohallah Hasilpur, District

Bahawalpur, Punjab Pakistan.

+92-308-*******

ad33js@r.postjobfree.com

PERSONAL INFORMATION

Nationality : Pakistani

Date of Birth : 30th Aug 2001

Gender : Male

Marital Status: Single

SKILLS

MS Office, Computer Literate

Goal-oriented work-focused

capability.

Good aptitude to adapt to

multicultural environments.

Hard working

Organized person

HOBBIES

Traveling.

Reading.

Playing sports.

PROFILE:

Looking for a job and want to associate with an organization to provide my skills. Hardworking and eager to get opportunities to improve myself professionally and contribute to the growth of the organization with quality services.

EDUCATIONAL DETAIL:

HIGHER SECONDARY SCHOOL (COMPUTER SCIENCE)

Board of Intermediate & Secondary Education

Bahawalpur.

2019-2021

EXPERIENCE:

Chaudhary Corporation

RETAIL MANAGER

2022 to continue

Job Responsibilities:

Retail Manager/operations

Time Management/Customer Service

Opening and closing of shop at scheduled times

Overseeing inventory levels to maintain optimal stock while minimizing excess or obsolete items.

Support negotiations with suppliers including pricing, payment terms, delivery schedules, etc.

Manage ongoing relationships with suppliers to ensure quality, cost-effectiveness, and reliability.

Develop and manage the procurement budget, including forecasting and cost tracking.

Reducing costs through effective negotiation, bulk purchasing, and cost analysis.

Maintaining financial and statistical records

Manage the team of shop assistants

Manage loss prevention by monitoring cameras and handling damaged merchandise.

Communications with the Director and team to determine the purchasing requirements.

CURRICULUM VITAE

2 P a g e

Handled the majority of customer complaints using new BDPs which increased customer satisfaction by 5% monthly.

Applied retail KPI knowledge to make strategic commercial decisions that lead to exceeding sales targets by 10% a quarter.

Anees Super Store Hasilpur (Bahawalpur).

SUPERVISOR

2019-2021

Job Responsibilities:

Package Handling: Delivery boys are responsible for safely transporting packages from the point of origin to the designated destination. This involves careful handling to ensure that items are not damaged during transit.

Route Planning: They need to plan their delivery routes efficiently to ensure timely and effective deliveries. This may involve using GPS devices or route optimization software to determine the best routes and avoid traffic congestion.

Timely Delivery: Delivery boys are expected to deliver packages within the specified timeframe. Timeliness is crucial, especially for time-sensitive deliveries or when customers have scheduled delivery windows.

Customer Service: They may interact with customers when delivering packages, requiring good communication and interpersonal skills. Couriers should be courteous, professional, and able to address any customer inquiries or concerns.

Tracked and analyzed sales and customer trends in order to maximize sales and revenue while minimizing expenses in all 3 locations.

Introduced mobile payments and mobile shopping that increased sales by 30%.

Prepared daily work schedules for and assigned tasks to 30+ employees, scheduled deliveries, and enforced company policy.

Implemented system of mystery shoppers whose feedback lead to a 20% increase in satisfaction among both customers and employees.

Helping: Monitored sales transactions and ensured sales procedures were followed properly.

CURRICULUM VITAE

3 P a g e

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