ADMINISTRATIVE ASSISTANT

Warminster, PA *****

ad33iu@r.postjobfree.com

+1-215-***-****

Authorized to work in the US for any employer

Work Experience

Medical Receptionist

Carbon Health - Dresher, PA

October 2021 to Present

Greet and register patients. Get insurance information. Hostess

Bahama Breeze

June 2021 to October 2021

Greeted guests, showed them to their tables. Other side work. Tax Preparer/Receptionist

Liberty Tax Services - Hatboro, PA

March 2021 to May 2021

Prepared personal income taxes and other duties around the office. Benefits Specialist

Health Advocate - Plymouth Meeting, PA

September 2019 to January 2020

Answered phone calls in a call center environment and answered questions about medical benefits. President/Owner

CJO Enterprises - Warminster, PA

June 2018 to August 2019

A real estate wholesaling company.

FREELANCE BLOGGER

Various Websites - Warminster, PA

2017 to June 2018

Write freelance blog posts and other articles for a variety of different websites including: CALL CENTER AGENT

NRDH Enterprises, Inc - Bensalem, PA

2014 to 2017

OWNER/CEO

Open Your Mind In-Home Tutoring Service - Warminster, PA January 2012 to December 2013

Opened and managed a small in-home tutoring business. Handled all responsibilities including marketing, accounting, sales, contracts, hiring, staff management, and all other administrative responsibilities associated with running a business, with the exception of tutoring.

● Business was nominated as one of four finalists in the KYW Small Business Challenge in 2013.

● Business tied for Best of BuxMont 2012 in The Daily Intelligencer

● Hired and managed a staff of approximately 10-15 tutors

● Applied for and received a $10,000 small business grant from the PA Department of Labor and Industry for office furniture, equipment and supplies

BANK OPERATIONS AGENT

GMAC Bank - Fort Washington, PA

2008 to 2009

PERSONAL CARE ASSISTANT/INCLUSION SPECIALIST

Neil A. Armstrong Middle School - Bristol, PA

2007 to 2008

ADMINISTRATIVE AND EDITORIAL ASSIGNMENTS

Various Temporary Agencies - Philadelphia, PA

2005 to 2007

ADMINISTRATIVE ASSISTANT/WEB CONTENT WRITER

University of Pennsylvania, Center for Bioethics - Philadelphia, PA 2002 to 2004

Performed all administrative support for transplant bioethicist professor Dr. Sheldon Zink, as well as maintaining the content of the transplant section of the larger Center for Bioethics website.

● Wrote and edited content for transplant website, and assisted with presentations, meeting and events.

● Kept professor's calendar, made appointments, travel arrangements and itineraries, and other administrative duties as needed.

● Supervised approximately 8 student interns in transplant department CONTENT MANAGER

INTERACTIVE DEPARTMENT - Philadelphia, PA

2000 to 2001

Worked as a content manager with a team including developers, navigation specialists, art directors, creative directors, and writers on web projects for major pharmaceutical companies using WordPress software

● Provided content management on web projects for major pharmaceutical companies including Johnson

& Johnson, Wyeth, and Pfizer

● Facilitated production and management of website content, and maintained version control

● Created and revised site maps using Visio software EDITOR/PROJECT MANAGER

The Medici Group - Wayne, PA

1998 to 1999

Directed launch of CyberRx & Healthcare News, a publications supporting physicians in internet navigation

● Assembled editorial board, and wrote many articles

● Managed freelance writing team and designed layout using Quark Xpress

● Developed and managed healthcare website directory NEWS REPORTER/INTERN

The Patriot Ledger - Quincy, MA

1997 to 1998

Internship as a reporter in conjunction with my Master of Arts degree in Journalism at Northeastern University in Boston

● Wrote bylined feature articles, news briefs and obituaries in conjunction with Master's program STAFF REPORTER

The Public Spirit - Hatboro, PA

1995 to 1996

Responsible for covering educational, community news and area events and writing bylined articles for weekly newspaper.

● Wrote articles covering municipal, school board, community features, and obituaries for weekly local newspaper

Education

BACHELOR OF ARTS in COMMUNICATION & ENGLISH

King's College - Wilkes-Barre, PA

September 1989 to May 1993

MASTER OF ARTS in JOURNALISM

Northeastern University - Boston, MA

Skills

• CONTENT MANAGEMENT (2 years)

• HEALTHCARE (2 years)

• NETWORKING (Less than 1 year)

• PROJECT MANAGEMENT (Less than 1 year)

• Blogging

• Digital Marketing

• Social Media Management

• Journalism

• Proofreading

• Visio

• Time Management

• Microsoft Excel

• Administrative Experience

• Microsoft Word

• Medical office experience

• Medical terminology

• Microsoft Office

• Data entry

• Office experience

• Customer service

• Copywriting

• Microsoft Outlook

• Basic math

• English

• Microsoft Powerpoint

• QuickBooks

• Search Engine Optimization (SEO)

• Tax Experience

• Email Marketing

• Adobe Photoshop

• Writing Skills

• Content Creation

• Public Relations

• Leadership

Assessments

Written Communication — Proficient

July 2019

Measures a candidate's ability to convey written information using proper grammar rules. Full results: Proficient

Filing & Organization — Highly Proficient

April 2018

Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Highly Proficient

Scheduling — Highly Proficient

September 2019

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Highly Proficient

Spreadsheets with Microsoft Excel — Familiar

June 2020

Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.

Full results: Familiar

Cashier skills — Familiar

April 2021

Counting cash, processing transactions, following written procedures, and attending to details Full results: Familiar

Sales skills — Familiar

April 2021

Influencing and negotiating with customers

Full results: Familiar

Following directions — Familiar

September 2020

Following multi-step instructions

Full results: Familiar

Legal skills — Familiar

April 2021

Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting

Full results: Familiar

Filing & organization — Familiar

April 2021

Arranging and managing information or materials using a set of rules Full results: Familiar

Management & leadership skills: Planning & execution — Familiar April 2021

Planning and managing resources to accomplish organizational goals Full results: Familiar

Scheduling — Highly Proficient

June 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Highly Proficient

Medical receptionist skills — Proficient

August 2020

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Administrative support professional fit — Proficient August 2020

Measures the traits that are important for successful administrative support professionals Full results: Proficient

Verbal communication — Expert

June 2020

Speaking clearly, correctly, and concisely

Full results: Expert

Verbal communication — Expert

June 2020

Speaking clearly, correctly, and concisely

Full results: Expert

Social media — Completed

April 2021

Knowledge of popular social media platforms, features, and functions Full results: Completed

Working with MS Word documents — Proficient

October 2020

Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient

Work motivation — Highly Proficient

June 2020

Level of motivation and discipline applied toward work Full results: Highly Proficient

Customer focus & orientation — Highly Proficient

September 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Written communication — Proficient

January 2021

Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient

Typing — Completed

August 2020

Transcribing text using a standard keyboard

Full results: Completed

Administrative assistant/receptionist — Proficient July 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Customer focus & orientation — Highly Proficient

July 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Customer focus & orientation — Highly Proficient

July 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

CORE COMPETENCIES

● Web Content Writer

● Content Manager

● Marketing

● Entrepreneur

● Project Management

● Staff Supervision

● Business Networking

● Social Media Savvy

● Computer Proficiency

NOTEWORTHY ACCOMPLISHMENTS

● Part of content management team assigned to large website projects for major pharmaceutical companies including Johnson & Johnson, Wyeth, and Pfizer.

● Directed launch and project managed CyberRX and Healthcare News, a publication supporting physicians in Internet navigation

● Started an In-Home Tutoring Agency, and handled all aspects of small business with exception of tutoring

● Applied for and received a $10,000 small business grant from the PA Department of Labor and Industry for office furniture, equipment and supplies PROJECTS

● Started Small Business

● Social Media Awareness

● Launched Publication

Contact this candidate