NAYAN SHRESTHA

+1-519-***-**** ad33i4@r.postjobfree.com

Location: 134 Mark Street London, Ontario

N5V 2G9

Passionate and driven professional committed to utilising experience in business and retail industry to contribute to the growth and success of the company. Availability: Fulltime (Any shifts)

SKILLS SUMMARY

● Communication Skills (Multilingual) - Fluent in English, Hindi, and Nepali languages

● Teamwork - Excellent team player with focus on collaboration, team building and customer relations

● Money Math Skills - Responsible for handling cash at Point of Sales

(POS) and Telephone orders

● Additional skills: Punctuality, Adaptability, Positive Attitude, ability to carry heavy weight items

● Prioritisation, Multitasking, and problem-solving abilities in fast paced environment

● Experienced with Microsoft Office (Word, Excel, PowerPoint) on Window or Mac OS

● Technical knowledge of manufacturing processes such as milling, turning, and welding

● Ability to read and interpret technical drawings and blueprints

● Effective communication with team members to ensure smooth manufacturing processes

● Diagnostic skills to accurately identify and troubleshoot problems using diagnostic tools and following a systematic approach

● Knowledge of repair procedures for specific equipment or machinery

● Proficiency in using hand and power tools required for repair work EDUCATION

Web development and internet applications(2023 - Present) Fanshawe College,Downtown, London, Ontario, Canada Panchayat High School(2018-2020)

Jhapa, Nepal

PROFESSIONAL EXPERIENCE

Server and waiter

LOD(Lord of Drinks) Bar and Restaurant

Kathmandu, Thamel, Nepal

(2020 july-2023 may)

1. Provide excellent customer services

2. Greet customers and present menus

3. Make suggestions based on their preferences

4. Take and serve food/drinks order

5. Up-sell when appropriate

6. Arrange table sittings

7. Keep tables clean and tidy at all times

8. Deliver checks and collect payments

Shipper and Order picker

(2023 Dec - present)(Part time)

London Hospital Linen Services

London, Ontario, Canada

1. Efficiently selecting items from warehouse inventory based on order specifications.

2. Verifying the accuracy and quality of picked items before packaging. 3. Updating inventory records and systems to reflect stock movements. 4. Following safety protocols and communicating effectively with team members to ensure.

CUSTOMER EXPERIENCE ASSOCIATE

Gorkha Department, Jhapa, Nepal (September 2019 - jan 2020)

• Answered questions or discuss concerns with customers on the phone, via email, or through online chats

• Determined the best way to address customer needs

• Thoroughly explained how our products and services benefit the customer

• Processed returns and exchanges

• Forwarded larger issues to management

• Kept accurate records of each customer interaction CASHIER/SELF-CHECKOUT

Bhatbhateni, Kathmandu, Nepal (April 2017-August 2018)

• Kept an accurate record of all transactions using cash registers and other point-of-sale systems using digital or cash systems to ensure day-to-day operations run smoothly

• Collected payment from customers for items purchased using cash, check, or credit card

• Processed payments through electronic payment systems such as Diners Club, Discover, MasterCard, Visa Card, American Express Card, or electronic funds transfers (EFT) such as Direct Deposit or Electronic Funds Transfer

(EFT)

Certificates: OHSA, WHMIS

Contact this candidate