Patricia Bailey

*** * ******** ***

Aberdeen, NC 28315

+1-910-***-**** Pattys cleaning Service

Work Experience

CSR - Customer Service Representative

ACT - Tennessee January 2018 to Present

Account Representative, Call Center Representative, Client Services Representative, Customer Care Representative (CCR), Customer Service Agent, Customer Service Representative (Customer Service Rep), Customer Service Specialist, Member Services Representative, Sales Facilitator

Processing banking claims

Inbound and outbound calls

Processing complaints

Quality Care For Children January 1998 to December 2017

Child Provider

• Creative curriculum

• Arts craft according to lesson plan

• Prepare and served meals hot/cold

. in/outdoor play

• certified in large and small group activities • potty trained

• Sleeping Schedules

• Record and monitoring behavior

• Transportation

• Bulletin boards according to lesson plan

. answer phones

. Customer service rep

.Fax

. Answer phones

.Purging Files

Care giver

Comprehensive Home Care Services - Orange, NJ 1993 to 1998

• Transfer techniques • Measuring HT&WT • Bed making

• Bed bath

• Perineal care

• Infection control

• Vital signs

• Proper positioning rom lifting • Personal care skills

• Nutritional care

• Communication

• Documentation

Home Health Aide

Comprehensive Home Care - I was in New Jersey March 1990 to November 1995

Early Childhood Special Education Teacher (ECSE Teacher), Early Intervention Teacher, Exceptional Student Education Teacher (ESE Teacher), Handicapped Teacher, Preschool Special Education Teacher, Resource Teacher, Severe/Profound Mental Handicaps Special Education Teacher, Special Education Resource Teacher, Special Education Teacher, Teacher

Education

High school And some college in Sandhills community college

American Academy - Pinehurst, NC

January 2014 to May 2015 Skills

• CDL

• Cpr

• Cleaning

• Filing

• Housekeeping

• Communications

• Customer Service Skills

• Warehouse

• Janitorial

• Warehouse

• Customer Service Skills

• Hotel experience

• Early childhood education • Custodial experience

• Childcare

• Teaching

• Commercial cleaning

• Experience with children • Commercial driving

• Microsoft Office

• Workers' compensation • Computer skills

• Management

• Sales

• Caregiving

• Data entry

• Front desk

• Leadership

• Customer service

• Retail sales

• Windows

• Computer networking • Active Directory

• Technical support

• Security

• Help desk

• Restaurant experience • Stocking

Certifications and Licenses

CPR/First Aid

Commercial Drivers License class B

Present

Available a pound request

Home Health Aide

Additional Information

Skills

• Furnished Upon Reguest • CDA Early Childhood EDU • Windows

• Power point

• Opera teams

• Navigators

• AOS

• Microsoft word

• VPN Experience

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