BHAVIK SODHA

New Jersey 201-***-**** ad33h5@r.postjobfree.com LinkedIn: linkedin.com/in/bhavik-sodha-294a9618

Accomplished Sr. Product Manager & Operations Manager with over 12 years of diversified experience in Business Intelligence, Project Management, and Product Management. Skilled in leading from strategic conception through to successful execution of large-scale projects. My analytical prowess, combined with a track record in leadership, equips me to drive innovation and efficiency in varied industry settings. My extensive international exposure enriches my perspective, enhancing my capability to thrive in dynamic environments and contribute significantly to organizational growth.

Areas of expertise include Data Governance, Workforce Management, Risk Management, Audit and Internal Controls, Business Operations Strategy, Process Re-engineering, Project Management/Product Manager, Regulatory Compliance, and Methodology and Program Development.

PROFESSIONAL EXPERIENCE

S&P Global Inc, New York, NY/London, UK

Sr. Product & Operations Manager July 2019 – PRESENT

Spearheaded advanced BI solution development, leveraging analytics, dashboards, and reporting to refine product strategy and decision-making, with a strong emphasis on effective communication and stakeholder management to maintain transparency and build relationships across finance, business partners, human resources, talent acquisition, and executives.

Directed significant Tableau server migration, optimizing reporting across divisions and improving data accessibility, ensuring seamless communication and fostering strong organizational relationships at all levels.

Managed complex, cross-functional BI projects, integrating customer insights with data analytics to address market demands, prioritizing stakeholder engagement and transparent communication across various functions.

Led the development and implementation of a comprehensive data governance framework, aligning with enterprise-wide data policies to enhance data quality and accessibility, supporting content migration project.

Utilized Tableau Data Prep, Alteryx, SQL, JIRA, and Confluence to streamline data flows and project management, enhancing team collaboration, strategic execution, and stakeholder communication across the organization.

S&P Global – Ratings, New York

Sr. Business Operations Manager June 2018 – July 2019

Led integration of financial business models, integrating operations and finance strategies for enhanced budgeting, forecasting, and long-term planning.

Acted as a central liaison among Operations, Finance, HR, and Operational Excellence departments, facilitating financial guidance and resource management.

Led the implementation of Agile methodologies in BI solutions development, boosting project efficiency and adaptability.

Managed the full lifecycle of the Anaplan tool project, from initiation to completion, involving testing, development, and deployment stages.

Oversaw end-of-month financial processes, focusing on headcount reporting, budget analysis, and KPI reporting, utilizing Tableau for data visualization and decision support.

JP Morgan Chase, Jersey, NJ

VP – Business Manager/Program Manager October 2017 – June 18

Led a Project Management Office for critical regulatory initiatives, overseeing all aspects including staffing, budgeting, and reporting for successful delivery.

Collaborated with executive teams to develop and execute initiatives, including strategic planning, budgeting, and performance metrics analysis.

Formulated and communicated strategies for Risk, Audit, and Operational Effectiveness, ensuring alignment with organizational goals.

Partnered with Finance and Project teams for strategic alignment of plans and budgets.

Innovated in reporting and analysis, developing new metrics and enhancing report design and implementation processes.

Ensured rigorous vendor management in compliance with assessment standards and timelines.

JP Morgan Chase, Jersey, NJ

Project Manager/Workforce Lead/PMO June 2015 – October 2017

Collaborated with cross-functional teams, including Cybersecurity, Corporate Finance, and Sourcing, to review and manage budgets effectively.

Facilitated change management and documented business needs by partnering with Senior LOB Managers and Delivery Managers, ensuring clear communication and solution identification.

Managed monthly reporting processes, presenting key risk metrics and scorecards to LOB Senior Management.

Worked closely with the bank's Supplier Oversight Team, Legal & Compliance, and Sourcing to ensure vendor compliance with performance and regulatory standards.

Administered quality control programs for contingent workers and vendors, managing compliance and performance evaluations.

Acted as the central liaison for engagement requests, providing policy guidance and system support to Delivery Managers.

Assisted in refining compliant processes for contingent hiring in coordination with Legal, Procurement, and Risk Management.

Generated monthly scorecards for vendor performance evaluation, addressing performance issues through conference calls.

Assessed and optimized third-party inventory and processes for efficiency, aligning with the company's strategic objectives and regulatory compliance.

MetLife New York, NY September 2014 – May 2015

PMO / HRIS Business Manager (Contract)

Collaborated with the PMO to ensure SDLC compliance for Service-Now and Clarity enhancement projects, creating detailed status reports for stakeholders.

Managed multiple global HR projects, focusing on improving administrative processes and system functionality, including significant enhancements to the Clarity Project Management tool.

Employed agile and waterfall methodologies to optimize application efficiency and reduce administrative costs.

Oversaw application releases, ensuring timely completion of project milestones, and implemented surveys to enhance HR operations and re-certification processes.

Contributed to the functional development of the Service-Now ITSM tool and resolved complex issues in job requisitions, payroll reconciliation, and contract compliance.

Led onshore/offshore teams to promptly resolve system issues and developed HR data quality improvement initiatives using Active Directory.

Pfizer, New York, NY May 2014 – September 2014

Business Analyst / PMO (Contract)

Served as a project coordinator, organizing project information, including risks, actions, and meeting minutes, for new clinical trials.

Managed corporate SharePoint server, providing troubleshooting and support for intranet and team sites, and assisted site owners and power users managing data content.

Developed and managed project plans, budgets, timelines, deliverables

AIG, Jersey, NJ Jan 2013 – April 2014

Business Analyst (Contract)

Negotiated with teams to decide use of modules, vendor evaluation of system resulting in cost savings of

$3.5M, increased deployment times and disaster preparedness.

Gathered requirements for projects and analyzed risk for planning, status reporting and writing test scenarios

Facilitated JAD sessions with teams, understanding impact of projects; created libraries and workflows.

EDUCATION

University Of Potomac

Master’s in Data Analytics 2022

Touro College 2018

Master’s in Information Technology

Pace University, 2015

Business Administration

Essex County College, 2010

Associate of Science

University of Mumbai, Mumbai, India 2004

Bachelor of Computer Science- Statistics

SKILLS & QUALIFICATIONS

Expertise in Financial Products: Profound understanding of volatility derivatives, indices, and options-based strategies, aligning with the core responsibilities of the Product Manager.

Product Management & Development: Proven track record in developing and managing products, with a particular focus on financial and BI tools.

Proficient in Agile project management methodologies, adept at leading teams through complex project lifecycles and ensuring timely delivery.

Specialized in leading IT process transformation projects, leveraging technology to enhance business processes and drive organizational change.

Analytical Skills: Strong analytical and quantitative skills, critical for analyzing market trends and developing product strategies.

Communication: Excellent written and verbal communication skills, crucial for collaborating with partners, clients, and internal teams.

Technical Proficiency: Advanced knowledge of Tableau, Qlikview, Alteryx, and various analytical platforms, supporting the technical requirements of the role.

Agile Methodology: Experience participating in Agile ceremonies and championing continuous improvement, in line with the agile-focused approach of the team.

Certifications: PMC Level I -IV, Pragmatic Institute, SAFe 6.0 Product Owner/Product Manager, Google Analytics, Tableau Desktop, Tableau Server.

AWARDS

09/2022 Essential Tech & Innovation 2022 Global Impact Team Winner

12/2021 & 12/2022 Essential Tech Champion

03/2020 S&P Global Rising Star, issued by Commodity Insight

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