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Logistics Officer Client Service

Location:
Accra, Greater Accra, Ghana
Posted:
March 04, 2024

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Resume:

CATHERINE ANOKU WARDEN

P.O. Box ***, Tarkwa- Ghana

Mobile: + 233 (0-202******

Email: ad33eb@r.postjobfree.com

PERSONAL PROFILE

A professional, efficient procurement and logistics Officer with more than six years experience in the construction, mining and logistics Industry. Offering a proven history of successfully evaluating and optimizing procurement and transportation systems. Excellent communication and client service skills. Proficient in cutting costs without compromising for effectiveness, adding value to any organisation.

PERSONAL SKILLS

• Excellent coordinator

• Systems evaluator

• Problem solver and results oriented

• Efficient multitasker

• Effective at time management

• Routing

EXECUTIVE EXPERIENCE

PROCUREMENT AND LOGISTICS OFFICER (Sept. 2018 – Feb. 2020) Bothar Boring & Tunnelling – Kuwait

Responsibilities:

• Sourced, distributed and monitored usage of parts and equipment required to achieve transportation operational goals in line with financial targets.

• Coordinated with suppliers and developed effective transport routes and schedules to facilitate transportation of incoming shipments daily.

• Served as point of contact for suppliers and Engineers on subjects including urgency of parts needed, availability of materials, lead time and unforeseen delays by applying customer service and interpersonal skills.

• Analysed internal financial and technical data to determine the quality and quantity of materials to purchase.

• Achieved and maintained compliance with safety standards through accurate maintenance of drivers, permit and equipment records.

• Assisted with work improvement by tracking fuel consumption and logs of all equipment and vehicle on site and expense monitoring.

• Achieved cost saving by implementing a daily record of materials issued from and received into the warehouse thereby reducing wasted resources through double purchasing.

• Applied expert knowledge for daily completion of tasks and streamlining workflows.

• Offered thorough support knowledge aiding team assignments and deliverables.

• Provided excellent leadership skills to maintain steady and productive operations.

• Assisted team members and suppliers regarding stock and inventory queries.

• Coordinated cost-effective solutions across teams, significantly reducing production errors.

• Supported financial and business forecasts to facilitate accurate budgets.

• Improved client consultations and determined needs through team management.

• Oversaw cost-effective supplier purchases.

CATHERINE ANOKU WARDEN

P.O. Box 599, Tarkwa- Ghana

Mobile: + 233 (0-202******

Email: ad33eb@r.postjobfree.com

• Supervised warehouse job site employees to ensure adherence to laid down procedures for optimal productivity.

PROCUREMENT & ADMINISTRATION AND LOGISTICS OFFICER (July. 2016 – Sept. 2018) Coleman Tunnelling Africa (Pty) Limited

Responsibilities:

• Expediting of all shipments.

• Provided high level of administrative support, which included copying and distributing documents and materials.

• Create purchase orders for all approved quotations which were acquired with approved requisitions.

• Liaising with suppliers and site engineers to ensure accuracy in acquisition of equipment and materials.

• Thorough checking of invoices received from suppliers to ensure all billed materials have been received and resolve any discrepancies if there be.

• Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.

• Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with all policies and procedures.

• Oversaw office inventory by restocking supplies and submitting purchase orders.

• Provided product shipment logistical support and quality control by coordinating with vendors resulting in increased revenue.

• Compiled and sourced market information on supplies and materials, analyzing and assessing related risks.

• Worked with HR, Accounts and Engineering department and helped to coordinate interdepartmental interactions to streamline and enhance company efficiency.

• Assisted with arranging and coordinating travel accommodations.

• Tagged, organised and stored physical files.

• Proactively identified and solved complex problems that impacted management and business direction.

• Strengthened operational efficiencies and traceability by developing organisational filing systems for confidential employee records and reports.

• Eliminated financial discrepancies by tracking hours and customer billing to ensure 100% accuracy.

• Communicated with contractors and vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.

• Conducted sourcing activities in accordance with policies and procedures, exceeding business needs.

CATHERINE ANOKU WARDEN

P.O. Box 599, Tarkwa- Ghana

Mobile: + 233 (0-202******

Email: ad33eb@r.postjobfree.com

• Negotiated contract variations through effective supplier relationships within few minute timeframe.

• Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.

ADMINISTRATIVE ASSISTANT (July. 2014 – July. 2016) F.H Bertling Logistics Ghana Limited, Accra. Ghana Responsibilities:

• Purchasing of all materials required in the office.

• Ensure all company vehicles were serviced on time to avoid breakdowns.

• Oversaw office inventory by restocking supplies and submitting purchase orders.

• Followed up on all pending supplies or deliveries.

• Developed and implemented efficient filing systems and customer database protocols.

• Answered and managed incoming and outgoing calls while recording accurate messages.

• Arranging and coordinating travel accommodations and flights.

• Scheduled meetings, prepared agendas and took detailed meeting notes. PURCHASING AND INVENTORY CO-ORDINATOR (Sept. 2013 – Dec. 2013) Gold Fields Ghana Limited, Tarkwa. Ghana

Responsibilities:

• Created purchase orders from quotations received.

• Uploading of received items into SAP to effect payment.

• Updating buyers and end users about the status of their items.

• Receiving of direct and stock items.

• Processing of waybills and filling of documents for referencing.

• Coordinated cost-effective solutions across teams, significantly reducing production errors. EXPEDITOR, RECEIVER AND CONTRACT ADMINISTRATOR (Oct. 2012- Sept. 2013) Gold Fields Ghana Limited, Tarkwa. Ghana

Responsibilities:

• Ensured the efficient and cost-effective distribution of goods by closely monitoring all steps within the supply chain process.

• Kept in regular contact with delivery drives to maintain updated on order statuses and promptly communicate to customers in case of any shipment delays.

• Ensured supplies, stock, materials, packages, and products were processed through the delivery systems efficiently and safely.

• Assisted with transactional related queries from customers regarding shipments, promptly amended errors when necessary.

• Closely monitored and collected shipment statistics for in and outbound flows of materials, parts and goods for feedback purposes.

CATHERINE ANOKU WARDEN

P.O. Box 599, Tarkwa- Ghana

Mobile: + 233 (0-202******

Email: ad33eb@r.postjobfree.com

• Kept communications regular with internal and external customers, updating them on matters including timeframes and order status.

• Arranged transportation for goods dispatch, evaluating time schedules and prices of various couriers on SAP to evaluate most cost-effective prices.

• Coordinated warehouse activities to ensure inbound and outbound lead times were accurate and managed efficiently.

• Kept up-to-date on demands and requests to continue to buy relevant and required products.

• Established and maintained effective supplier relationships to obtain discounted rates for merchandise and supplies.

• Maintained budgets by sourcing low-cost, high-quality materials through in-depth online research.

• Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.

• Communicated with suppliers to negotiate best pricing on apparel and accessories.

• Procurement of products and materials for various departments in the organisation.

• Creating of contracts for approved tender process and successful evaluation. ACCOMPLISHMENTS

• Investigated, identified and reconciled account discrepancies in relation to invoices received from suppliers for purchases made and increased company savings.

• Sourced, negotiated and secured AGL3000 Grade light pipe laser from Asheville in US to Kuwait resulting in cost savings.

COMPUTER AND SOFTWARE PROFICIENCIES

• Working knowledge in Microsoft office Suite (Excel, Word, Power point etc)

• Working Knowledge SAP and SAGE 300

PERSONAL INFORMATION

Nationality : Ghanaian Date of Birth : 2nd June 1988 Marital Status : Single Language Proficiency : English, Twi, and Fante Religion : Christian Hobbies : Reading and Listening to music EDUCATIONAL QUALIFICATION

SCHOOL YEAR QUALIFICATION

University College of Management Studies 2008 -2012 BSc. Procurement & Supply Chain Management CATHERINE ANOKU WARDEN

P.O. Box 599, Tarkwa- Ghana

Mobile: + 233 (0-202******

Email: ad33eb@r.postjobfree.com

REFERENCES

Mr. Seamus Deely

General Manager

Bothar Boring &Tunnelling

ad33eb@r.postjobfree.com

+968-****-****

Mr. Brent Gerard Jones

General Manager

Coleman Tunnelling Africa (Pty) Limited

ad33eb@r.postjobfree.com;ad33eb@r.postjobfree.com

+1-403-***-****

Mr. Emmanuel Charke Mameyah

Human Resource Manager

Coleman Tunnelling Africa (Pty) Limited

ad33eb@r.postjobfree.com

+44-749*-******



Contact this candidate