Medical Records Primary Care

Elizabeth Shelor

********@***.*** 540-***-****

linkedin.com/in/elizabeth-shelor-9670b241

Summary

I want a position where I can continue to learn and progress. Specialties: Switboard, assisting people when they need help. Experience

Insurance Processor

Anthem Blue Cross and Blue Shield

Oct 2006 - Nov 2009 (3 years 2 months)

Claims processor

Anthem Blue Cross and Blue Shield

Oct 2006 - Nov 2009 (3 years 2 months)

Process claim for patients and physicians office.

*Correspond with patient and physicians to obtain missing information to process claim. Forms Processor

Roanoke Orthopaedic Center

Jan 2006 - Oct 2006 (10 months)

Maintain a data base of forms *Receive payments for processing forms

*Pull medical records *Transcribe notes into Electronic Medical Records System

*Fill in for Secretaries on p.r.n. basis *Pull charges to send with Forms to insurance companies.

* Fill out disability and fmla forms

Receptionist.

Primary Care Assocates

Jan 2004 - Sep 2005 (1 year 9 months)

Receptionist

Primary Care Associates

Jan 2004 - Sep 2005 (1 year 9 months)

Schedule appointments *Answer Switchboard

*Register patients in Medic System *Contact insurance companies to obtain precertification

*File medical records *Take Messages

*Copy medical records *Contact patient put in room, take vitals for doctor to see

*Take payments and maintain cash drawer *Pull medical records Medical Records/Receptionist/Disability processor

Elizabeth Shelor - page 1

Jefferson Surgical Clinic Inc

Apr 2001 - Sep 2003 (2 years 6 months)

Schedule appointments *Answer Switchboard

*Register patients in Medic System *Contact insurance companies to obtain precertification

*File medical records *Take Messages

*Copy medical records *Contact patient put in room, take vitals for doctor to see

*Take payments and maintain cash drawer *Pull medical records Insurance Collect/Receptionist

Olsten Temporary Svc

Aug 2000 - Apr 2001 (9 months)

Contacted various insurance companies to ensure time accurate payment of submitted claims

*Documented inquiries on all accounts.

*Contacted Patients to obtain necessary information to have claims processed and paid.

*Researched payment discrepancies with patient and insurance companies.

*Answered verbal inquiries and scheduled appointments.

*Reregistered patients by obtaining person and insurance information.

*Obtained necessary verification of diagnosis for insurance company.

*Obtained Referral for patients.

Customer Service/Accounts Receivable Representative Retired Persons Services

Nov 1995 - Mar 2000 (4 years 5 months)

Answered written and verbal inquiries for AARP members

* Price quotes

*Order processing

*Data Entry

*Collection of insurance information

*Customer Services

*Accounts receivable helped patients with bring accounts current. Disability Processor/Health Information Clerk

Gale Clinic

Aug 1989 - Sep 1994 (5 years 2 months)

Processed short term disability forms

*Submitted charges from system with forms

*Took payments for processing of forms

*Assisted in Microfilm department

*Assisted Legal Assistant in all processes.

*Pulled and delivered chart throughout clinic.

Education

Liberty University

Bachelor's degree, Special Education and Teaching

Elizabeth Shelor - page 2

VWCC

Currently, Special Education and Teaching

Virginia Western Community College

Special Education and Teaching

Skills

Customer-Focused Service • Microsoft Office • Skilled Multi-tasker • Customer Service Representatives

• Written Communication • Teamwork • Resolving Issues • Customer Experience • Problem Solving • Customer Support

Elizabeth Shelor - page 3

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