Miguel Fuenmayor

Professional Summary

Friendly and proactive customer service proficient with phone console systems, computers and general office equipment. Strong multitasking, communication and interpersonal skills. Good mathematical skills and ability to handle all front office operations.

Work History

Currently independent worker

• Events and venues: Concerts, Baseball games, different types of celebrations.

• Staffing Supervisor

Olive Garden

Roswell, GA

11/2021-02/2022

• Host

Hilton Garden INN - Front Desk Clerk / AGM

Alpharetta, GA

12/2019 - 03/2020

• Reported facility and room maintenance problems to appropriate personnel for immediate remediation.

• Arranged accommodations and travel plans for visitors and presented updated itineraries.

• Made valuable contributions to planning promotions, pricing and inventory levels, enhancing inventory flow, revenue and profits.

• Performed daily closeout (check and balance) by collecting deposits, fees and payments.

• Maintained transaction security by identification verification.

• Collected and analyzed current market information to procure inputs and supplies from variety of sources.

Hilton Hampton Inn - Front Desk Clerk / AGM

Alpharetta, GA

09/2019 - 12/2019

• Same work duties as described above on the Hilton Garden INN - Front Desk Clerk job.

UPS - Cashier

Roswell, GA

05/2019 - 08/2019

• Restocked, arranged and organized merchandise in shelves to drive product sales.

ad33ds@r.postjobfree.com

305-***-****

2200 Belcourt Parkway, # 1409

Roswell, GA 30076

Education

Bachelor of Science in Mass

Communication and Marketing, Urbe

University (2023)

Mass Communications (Journalism) at

URBE (Maracaibo, Venezuela)

April 2013 to July 2017. Interrupted by

political issues.

Student Exchange

North Springs High School

(Sandy Spring, GA) 2010-2011

Skills

• Bilingual: English and Spanish (Native)

• Travel and amenities knowledgeable

• Customer service

• Problem-solving skills

• Social perceptiveness

• Good communication

• Self-driven personality

• Works well under pressure.

• Reviewed and resolved differences between accounting information and cash drawer.

• Processed transactions, including checks, cash and credit purchases or refunds.

URBE Radio Station – Internship

Maracaibo, Venezuela

01/2017 – 04/2017

• Knowledge of audio consoles

• Knowledge of live communication

• Knowledge of light level controls in the cabin

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