IYESHA ST. LUCE SMITH

Rutherford NJ *****

862-***-****

ad33df@r.postjobfree.com

SUMMARY OF SKILLS:

Enthusiastic, ambitious, consistent, and easily adaptive to new environments

Excellent communication skills with the ability to deescalate intense situations.

Proficiency in HRIS (Human Resources Information System)

Proficient in Microsoft Word, Excel, and PowerPoint

EDUCATION

Monroe College, New Rochelle, NY

Bachelor of Science (August 2019)

Major: Criminal Justice

Dominica State College, Dominica W.I.

Associate of Science, granted (October 2013)

Major: Sociology

Honors/Awards: President’s List spring 19, Summa Cum Laude 2019

EXPERIENCE:

HelloFresh, Newark New Jersey (October 2021 - Current)

Human Resource Generalist

Address employee inquiries and provide support on HR-related matters.

Maintain accurate and up-to-date employee records, including personnel files and HR databases.

Assist in the recruitment process by posting job openings and Creating profiles for onboarding new hires.

Assist employees with benefit-related inquiries and enrollment processes.

Assist in special HR projects and initiatives as needed.

Assist in the creation and implementation of employee development programs.

Cawley & Bergmann, Newark New Jersey (October 2019 – September 2020)

Debt collection specialist

Constructed payment plans for consumers.

Provided financial clarifications on debts.

Created manageable methods to avoid garnishments and legal actions.

New York State Courts, 111 Centre St New York, NY 10013 (May 2019 – July 2019)

Court Navigator

Support and assist unrepresented litigants.

Provide moral support to litigants.

Assist litigants with keeping paperwork in order.

Collect and transfer court files

Clear Harbor, St. George, Dominica (September 2014 – August 2017)

Supervisor

Trained all new hires in company policy and procedure.

Managed all administrative tasks such as emails, disciplinary documents, and staff performance data.

Conducted targeted training sessions and focus groups to ensure company expectations are met.

Provided staff with coaching in customer service expectations and statistical performance

REFERENCES: Available upon request

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