KAREN STEPHENSON

***** * ******* **. *******, MS 39574 · 601-***-****

ad33ap@r.postjobfree.com

Personable USPS Mail Carrier who is eager to broaden her horizon. Dedicated to providing clients with professional and compassionate care while effectively completing assigned tasks.

EXPERIENCE

DECEMBER 2023 – PRESENT

RURAL CARRIER ASSOCIATE, UNITED STATES POSTAL SERVICE

Sorts mail in delivery sequence for the assigned route.

Receives and signs for accountable mail.

Loads mail in vehicle.

Delivers mail to customers along a prescribed route and on a regular schedule by a vehicle; collects monies and receipts

for accountable mail; picks up mail from customers' roadside boxes.

Sells stamps, stamped paper and money orders; accepts C.O.D., registered, certified, and insured mail and parcel post; furnishes routine information concerning postal matters and provides requested forms to customer.

Returns mail collected, undeliverable mail, and submits monies and receipts to post office.

Prepares mail for forwarding and maintains records of change of address information.

Prepares a daily trip report and maintains a list of the customers on the route.

Conducts special surveys when required.

Maintains an inventory of stamps and stamped paper as needed to provide service to customers on the route.

Provides for mail security at all times

AUGUST 2022 – FEBRUARY 2023

PRE-K TEACHER, LITTLE PEOPLES CHRISTIAN ACADEMY

Create and implement lesson plans

Supervise meals and snacks

Conduct arts, crafts and Bible studies

Organize and supervise physical activities

Keep a safe and clean work environment

Maintain a current CPR certification

JANUARY 2016 – SEPTEMBER 2018

SUPERVISOR, NAvY EXCHANGE

Provides work direction and supervision for 10 + employees at a time

Prepares work schedules; provides on the job training

Writes performance appraisals

Approves and disapproves leave

Recommends personnel actions such as promotions: performance awards: and takes disciplinary actions

Prepares account documents, identifies and researches discrepancies

Cash collection and processing

Time card maintenance

Collects, organizes and analyzes data. Develops improved work methods

Responsible for answering phone calls and resolving problems encountered

Responsible for Fed Ex and Western Union transactions

Responsible for storage units

Promotes employee morale and attempts to resolve employee relations problems

Ensures work quality

Uses wisdom and tact when settling customer service issues, both external and internal

Maintains a good driving record for government vehicles

EDUCATION

MAY 2015

ASSOCIATE OF ARTS AND SCIENCE ASSOCIATES DEGREE, MISSISSIPPI GULF COAST COMMUNITY COLLEGE

-PRESIDENT’S LIST

MAY 2010

HIGH SCHOOL DIPLOMA, HArRISON CENTRAL HIGH SCHOOL

SKILLS

Leadership

Organization

Proficient in Excel, Word and Power Point

Type an average of 60+ words per minute

Communication

Demeanor

CERTIFICATIONS & HONORS

Gold status on Premier Customer Observations

Promoted to Supervisor of Mini Mart, transferred to Main Store.

Experience as supervisor in Soft-lines, Hard-lines, Electronics, Major Appliances, Furniture, Jewelry and Customer Service

Top Credit Sales Associate

Cyber Awareness Supervisor and Management

PII Training (Safeguarding Personal Information)

Diversity Supervisory Training

REFERENCES

Jesse Stephenson, Detective Sergeant Gulfport PD, 228-***-****

Donna Stephenson, Municipal Court Clerk, 228-***-****

Jodi Klubnick, Social Worker,

228-***-****

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