Kholekile Phillistus Malemane

**** ****** ***** ******

The Orchards x24

Pretoria

0182

ID: 780**********

Drivers license-Own transport

Mobile: 065-***-**** / 079-***-**** email: ad337p@r.postjobfree.com

SKILLS,KNOWLEDGE AND EXPERIENCE

Strong work ethics

communication-multi lingual English,Afrikaans,Sotho,Zulu,Tsonga,

Accountable

Resolve customer issues

Professional and loyal

Team Player

Target driven

Ability to plan and organise

Goal Orientated

Works Independent

Assertive and Decisive

Honest and integrity

Enthusiastic and passionate

EMPLOYMENT HISTORY

2021 to date

Transporting -trips,workers,kids

Currently intending to study

EMPLOYMENT HISTORY

Autopedigree imperial group

Broker Sales Consultant

2007/02 -2019/10

Main responsibilities

Broker sales for short term insurance, homeowners and commercial

Quoting insurance on different platform of quoting engine

Handle multiple tasks and adjust conversation style depending on nature of incoming calls

Processes all calls using professional telephone etiquette

Liaise with branches regards to telephone queries

View and update customer records

Responsible for promoting and enhancing positive customer relationships

Contributes to the success of customer care team by working together to build positive team environment

Reason for leaving

Medical issues that has been resolved for quite some time and now ready to be back to work

EMPLOYMENT HISTORY

ABSA ADMINISTRATION

Administration Clerk

2003/ 03– 2005/10

Main responsibilities

Client queries

System filing

Control work flow by directing to the appropriate departments

monthly stats

Typing out letters by sending them to the client

Reason for leaving

Seeking new challenges, pursuing new experience,taking on a new responsibilities.

Absa insurance

Commercial Underwriter

2005/11 - 2007/01

Main responsibilities

Loading new policies

Quotes and Renewals

Endorsement and cancelling policies

Sending out letters to the clients

Taking ownership of queries and ensuring they are resolved timeously and effectively

Data capturing and record keeping

Claims processing

Ensuring all risks are mitigated and escalated where necessary

Swicthboard reliever and reception

Customer services

Reason for leaving

Carrier growth and exposure to a new industry.

EDUCATION/QUALIFICATION

Matric

Unisa – Certificate Financial Management

Code 8 Drivers license

Fais compliant

RE 5

Secretarial coarse with Ms office(Word,Excell,Ms Outlook)

Business Management

REFERENCES

Autopedigree -Lillian van Royen (Manager) 011-***-****

Absa Insurance - Mavis Nkosi -(Junior Manager) 011-***-**** or 082-***-****

Absa Pretoria- Isaiah Zulu (Supervisor) 012-***-**** or 083***-****

Contact this candidate