EMILY T. BURCH 850-***-**** (mobile) ad3373@r.postjobfree.com

Professional Summary

Highly organized and detail-oriented professional adept at fostering continuous improvement and driving innovative solutions to enhance Agile Release Train (ART) performance and predictability. My peers consistently commend me for my perseverance, as I possess a sharp capacity for data analysis, strategy development, and solving complex problems.

Experience

Release Trian Engineer – Southwest Airlines January 2023 – Present

Set the tone in shaping the ART’s culture, fostering an environment for high-performing team dynamics, relentless improvement, and fun.

Employ various tools and metrics to optimize the flow of value through the ART by inspecting progress, identifying trends, and measuring performance to ensure efficient delivery.

Act as the ART's focal point for communication and connections with all impacted teams needed to deliver work (includes teams on the ART, external ARTs, non-ART teams, etc.).

Plan and facilitate ART events, adjusting the implementation of each event to meet the needs of the ART.

Release Train Engineer (Contractor) – TEKsystems May 2022 – January 2023

Serve as a coach to leaders, Agile teams, and Scrum Masters, guiding them in adopting Lean-Agile practices and mindsets for enhanced performance.

Collaborate with the leadership team to craft our SAFe and Agile maturity roadmap, which includes establishing a learning cohort for the ART, ensuring a structured path to continuous improvement.

Assist in setting quarterly objectives for the Scrum Masters, and work closely with them to track and evaluate progress throughout the Program Increment (PI), fostering a culture of accountability and growth.

Release Train Engineer – Rocket Mortgage June 2021 – May 2022

Proactively identify opportunities and challenges impacting the ART's performance, addressing and resolving roadblocks, communication barriers, or any issues that may delay meeting our commitments for the program increment.

Collaborate closely with the Product Management team and key stakeholders to ensure a seamless alignment between strategy and execution.

Champion continuous improvement by leading the execution of process changes, aiming for relentless enhancement in operations and outcomes.

Release Train Engineer – USAA July 2019 – June 2021

Champion continuous improvement by leading Inspect and Adapt workshops, evaluating the ART’s agility, and identifying enhancement opportunities.

Ensure readiness for Program Increment (PI) Planning across three ARTs, involving 31 teams (including 15 offshore), by promoting a culture of continuous exploration. This involved orchestrating Pre- and Post-PI Planning meetings to develop a unified vision, roadmap, and prioritized backlog.

In collaboration with Product Operations and Finance, manage and oversee resource allocation, facilitating agile budget management and forecasting for personnel within the ART, ensuring resources are efficiently utilized.

Release Train Engineer (Contractor) – Millennium Group Jan 2019 – July 2019

Enhance the continuous flow of value by assessing and refining the DevOps practices and Release on Demand competencies, ensuring efficient delivery processes.

Collaborate closely with the Product Management team and key stakeholders to align strategic objectives with execution plans, ensuring seamless operational coherence.

Maintain and provide monthly updates on the financial status of the ART so stakeholders have accurate data for forecasting future funding needs.

Assist in identifying and addressing the hiring needs for the ART, ensuring the team is well-equipped with the necessary talent to meet its goals.

Sr. IT Scrum Master (Contractor) – Millennium Group June 2018 – Jan 2019

Cultivate a secure and supportive environment that encourages Scrum Teams to openly share and problem-solve without fear of blame, retribution, or judgment, with an overarching goal of continuous improvement.

Collaborate with the Agile Coach and Release Train Engineer (RTE) to develop and maintain team metrics that provide clear visibility into the health and performance of Scrum Teams.

Evaluate the development stage of each Scrum Team, offering tailored coaching and educational support to guide them towards higher maturity levels at a pace that is both sustainable for the team and aligns with organizational goals.

Scrum Master, RTE, Agile Coach, Manager – ELEAD1ONE August 2016 - June 2018

Led the implementation of Agile methodologies, incorporating Scrum and SAFe best practices to enhance project delivery.

Conduct quarterly performance evaluations of Scrum Teams, providing insights and improvement strategies to the Chief Technology Officer for enhanced execution.

Manage the recruitment, training, and development of the Scrum Masters, ensuring a highly skilled and effective team.

Scrum Master – NantHealth January 2014 - August 2016

Led the coordination of product releases in collaboration with Executive Management and the Product Team, focusing on alignment and successful submission of FDA filings, ensuring regulatory compliance and market readiness.

Coach multiple teams in the dynamic realm of software development, specializing in Test Driven Development (TDD) and Behavior-Driven Development (BDD), to foster high-quality coding practices.

Gather, compile, and analyze release and sprint reports, providing valuable feedback and insights to Scrum teams and Executive Management, driving continuous improvement and strategic decision-making.

Agile Tools: TFS/ADS, SharePoint, Confluence, Target Process, Polarion, Rally, RTC, Jira, Jira Align

Education: BAS Technology Management, Gulf Coast State College, Panama City, FL

Certifications: SAFe Program Consultant (SPC 6.0), Release Train Engineer (RTE 6.0)

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