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Customer Service Project Manager

Location:
Fontana, CA
Posted:
March 04, 2024

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Resume:

Fausto Becerra

***** **** **** *****

Laguna Niguel Ca 92677

Cell phone 949-***-****

Email: ad3358@r.postjobfree.com

OBJECTIVE:

I am looking for a company with opportunity. I am a self-motivated, diligent, and

well-rounded individual who can become an asset to any company. I welcome the

idea of ongoing education to increase my performance and abilities. I am a team

builder who leads by example.

QUALIFICATIONS

I have experience in the retail, and property management and construction industry. All these industries require customer service, public relations and sales skills, which have always been my strengths. I am a goal oriented, diligent and multifaceted individual capable of taking charge and accomplishing objectives set. I am a quick learner and team player who can take the lead when called upon. I am punctual, hardworking and willing to go the extra mile.

Skills:

Project Manager, Superintendent, Estimator, Carpentry, Plumbing, Electrical, Painting, Drywall, Appliance Repair Flooring, Budget

Inventory, Property Management Rental Accounting,Customer Service

EDUCATION

1981-1985 High School Diploma, Rim of the World High School

1987-1988 Certificated Paralegal, Barclay College

2008- 2009 Real estate sales and management Saddleback College

EMPLOYMENT

3/15/2022 -Present Mid Construction

Project Manager direct and supervise sub contractors and labor force on self performing projects. Negotiating contracts, scheduling, quality control, client walks and any other project related tasks.

12/1/02020- 3/15/2022 Affordable Remodel

Project Manager: direct personnel in the completion of

various degrees of remodel. Finish and rough carpentry,

painting, plumbing, electrical, flooring, and cabinetry.

7/15/202*-**-**-****: Prophet Solutions / Superintendent

Lead personnel in completing paint projects on schedule, Advise bidding personnel on bids, specifications and takeoffs. I was responsible for doing customer service items on missed areas or areas that needed to attention. I also did color consultations and specialty coatings. Also did Carpentry, plumbing electrical as needed

1/27/2020-6/30/2020 AAA Restoration / Superintendent

Oversaw remodel of units per supplied schedule. Responsible for quality control, sub-contractor punctuality and training of staff for all self-performing tasks. Weekly meetings with onsite managers and staff. Weekly safety meetings. Documentation of progress and daily updates.

7/1/2014 – 5/15/2015, 9/2015-2/2016, 7/2017 -5/2019

Go-staff Employment Agency/ superintendent, asst superintendent, Carpenter, customer service (new construction) Prepper, Puncher etc.

My duties include: structural carpentry, reading blueprints, doing quality control, doing and creating punch lists for sub contactors. I have been in supervisory positions. I have helped superintendents monitor sub-contractors and do customer service for the client after unit has been turned over. I have worked with different construction companies (Lennar, Davis Reed, Driver Urban, Regis contractors, DR Horton Tri Pointe and others)

2/2016 to 7/2017 Garden Grove Manor (Hud Co-op property)/Property Manager,

Collected carrying charges, oversaw property maintenance and hud

Compliance and inspections, imposed property rules and did all maintenance needed or assigned vendors as needed. Upon hiring property was in process of being sold and needed help to bring into compliance with HUD and to bring tenants in compliance and current with arrears in order to complete the sale. Property closed escrow in June of 2017 and i asked to stayed on an extra month to close out final details.

5/15/2015 8/16/2015 Marquis Construction/ Job superintendent

Supervised all sub-contractors to ensure they did their job requirements correctly. Was also responsible for obtaining and ensuring all building permits were facilitated. In charge of checking for quality construction. Scheduling of all sub-contractors. Built Jersey Mike's in Oceanside for this company. Unfortunately due to lack of work I was laid off

2/1/2012-7/1/2014 Yunlin Inc dba Courtyard Apartments /Property manager:

My duties include advertising, leasing, property maintenance, accounting and managing of vendors. I have learned people management skills and advertising and leasing. I am also responsible for repairs and apartment make readies. I have improved the occupancy, property condition and receivables.

9/2002-9/2003 and 2/28/10 to 6/1/11 NCRC Building Services /Building Maintenance:

My duties included doing preventative maintenance schedules and emergency repairs. These included roofing, plumbing, drywall, painting, electrical and carpentry. I did many miscellaneous repairs that required hands on common sense.

9/2004- 2009 Paint Pros Painting/ Self-employed contractor

Responsible for estimating, book keeping, managing employees and all office work. I have enjoyed running my business but need to find something faster paced.

8/2009- 11/2009 Bush Decor Construction Inc. /Carpenter/ Construction Manager

Install registers, signage, and counters and assisted by monitoring the sub-contractors in the rebranding of Long's Drug into CVS Pharmacy. Assisted sub-contractors in completion of their contracts.

3/2009- 5/2009 Concord Executive Services/ General construction

Helped complete contract work for homeowners associations. These included roofing, plumbing, drywall, painting, electrical and carpentry. I did many miscellaneous repairs that required hands on common sense.

9/2003-9/2008 Fence Pros /Wrought Iron Repair and fabrication:

My duties included Sales. I was responsible for field supervision on all painting projects in process. Inspecting wrought iron fences and gates and creating itemized lists for bid estimates. Communicating and corresponding with property managers. Relaying and communicating all office memos and policies in English and Spanish to employees. It was a great learning experience.

6/2002-9/2002 Sunny Hills Restoration Construction Restoration:

My duties included: drywall repair, painting, finish carpentry and customer service. I was hired as a temporary employee. .

1/2002-6/2002 S.W.Gill Inc/ Painting Foreman:

My Duties included: job supervision, project scheduling of project, quality control, progress reports, inventory control, and public relations. I received many compliments from various job superintendents.

1993-2001 Homeowners Association Painting Job Superintendent/Owner:

My duties included: Customer service, public relations, estimating, sales, job costing, quality control and supervision and scheduling of employees. I started as an apprentice and was promoted to a supervisory position within my first year. As a result of my attention to detail, quality of product, strong sales ability and customer satisfaction I have contributed to the company becoming a recognized name. From 1995-97 i was the project Manager in the bay area responsible for 5-7 jobsites and 35 crew members.



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