MELISSA CARLIER

San Juan Capistrano, California *2675 • 949-***-**** • ad334j@r.postjobfree.com

Professional Summary

Driven and customer-oriented healthcare marketing manager with 6 1/2 years experience. Searching for a marketing and sales position with an astute, team-oriented healthcare company. Education

Associate of Arts: Ocuuaptional Therapy Assistant, 06/2000 Loma Linda University - Loma Linda, CA

Bachelor of Arts: Speech Communications, 06/1990

Boston College - Chestnut Hill, MA

Core Qualifications

Superb communication skills

Excellent interpersonal skills

Customer and personal service

Medical Terminology

Knowledge of Medicare

Management & Marketing experience

Efficient under pressure

Cultural awareness and sensitivity

Strong work ethic

Team player with positive attitude

Writing and grammar knowledge Detailed Oriented

Strong analytic skills

Professional Experience

Healthcare Marketing Manager, 05/2017 to 12/2023

Flex Physical Therapy – San Juan Capistrano, CA

Marketed business to Board and Care homeowners, nurses, doctors and hospice companies Rehabilitation Assistant Manager, 05/2017 to 12/2023 Flex Physical Therapy – San Juan Capistrano, CA

Evaluated facility resources to optimize equipment usage and ensure adequate supplies for effective patient care. Managed and oversaw 15 employees

Communicated and reported to Rehabilitation Manager Certified Occupational Therapy Assistant, 07/2014 to 12/2023 Flex Physical Therapy – San Juan Capistrano, CA

Managed caseloads effectively while maintaining a focus on quality care delivery for each patient served. Collaborated with supervising Occupational Therapists to evaluate treatment effectiveness, making necessary adjustments for optimal results.

ADL/IADL training; neuro-muscular re-education; fine motor skills training; upper and lower body strengthening; functional mobility/gait training; adaptive equipment education; patient safety education; home exercise program implementation

Certified Occupational Therapy Assistant, 01/2009 to 03/2014 Laguna Hills Rehabilitation Center – Laguna Hills, CA Managed caseloads effectively while maintaining a focus on quality care delivery for each patient served. Collaborated with supervising Occupational Therapists to evaluate treatment effectiveness, making necessary adjustments for optimal results.

ADL/IADL training; neuro-muscular re-education; fine motor skills training; upper and lower body strengthening; functional mobility/gait training; adaptive equipment education; patient safety education; home exercise program implementation

Skills

Spanish speaking - 10 + years

Medical charting

Microsoft Excel

Microsoft Word

Windows

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