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Quality Assurance Receiving Clerk

Location:
Phoenix, AZ
Salary:
26
Posted:
March 04, 2024

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Resume:

Anna-Marie Pierre

**** * ***** **. ********, Arizona 85307 909-***-**** ad3343@r.postjobfree.com Education

RECERTIFIED CPT PHLEBOTOMY AUGUST 2018 HEALTH STAFF TRAINING INSTITUTE · Major: Phlebotomy

CPT PHLEBOTOMY 2012 WEST TECH COLLEGE

· Major: Phlebotomy

HS DIPLOMA 2012 MOUNTAIN VIEW HIGH SCHOOL

Skills & Abilities

LICENSED PHLEBOTOMIST

· Certification #D6R7F6T2

· Eff. Date 08/11/2018 – Expires 08/11/2024

· Key Competencies – Venipuncture & Capillary Puncture, Blood Collection & Handling Safety, Medical Records Review, Blood Specimen Storage, Patient & Donor Care, Quality Assurance & Controls. CERTIFIED PHLEBOTOMIST TECHNICIAN 1

· CPT-02014915 -Expires 12/10/2024

FIRST RESPONDER

· TC ID# NJ20314

· Eff. Date 09/04/2018 – Renewal 09/30/2020

· BLS: CPR/AED LifeSaver, Inc. /American Heart Association.

· Administering Emergency Oxygen

RETAIL & MARKETING

· Cashier, Team Worker, Reliable, Trustworthy, & Flexible Experience

PHLEBOTOMIST PEOPLE’S COMMUNITY CLINIC NOVEMBER 2013 – APRIL 2014 I obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture. Follow infection-control and safety procedures in carrying out daily phlebotomy functions. Prepare blood-collecting equipment, draw blood, and safely store and transport samples. Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens. Work collaboratively with patients, healthcare providers and patient support departments to ensure a high quality of service. Also maintained computer work, schedule appointments, answer phones, faxing, and taking vitals.

SHIPPING/RECEIVING CLERK KIMCO LOGISTICS INC NOVEMBER 2014 – SEPTEMBER 2015

Prep shipping documentation. Handle floor machines. Inventory check, package tracking, routine paperwork, and track and record all incoming shipments. CASHIER CLAIRES APRIL 2012 – AUGUST 2013

Cashier, Ear piercings, Customer Service and shipment management. SHIPPING/RECEIVING CLERK KIMCO LOGISTICS INC AUGUST 2017 – APRIL 2018 Prep shipping documentation. Handle floor machines. Inventory check, package tracking, routine paperwork, and track and record all incoming shipments. Router work. PHLEBOTOMIST HEALTH STAFF INSTITUTE JULY 2018 – AUGUST 2018 Collect blood samples from patients. Practice proper patient identification. Centrifuge samples. Blood smears. Label vials with patient names and dates.

PHLEBOTOMIST POMONA VALLEY HOSPITAL AUGUST 2018 – OCTOBER 2018 Collect blood samples from patients. Label vials with patient names and dates. Blood Cultures. Attend to Trauma, Labor and Delivery, Psychiatric, and Isolation patients. SUPERVISOR UPS NOVEMBER 2018 – DECEMBER 2018

Assist and review UPS small package dispatch activity to ensure timely and proficient service. Also assists with dispatch planning and ensuring the service, safety, and cost goals are met. LEAD Med Tech For Osteoporosis ONSITE WELLNESS AUGUST 2018 - DECEMBER 2021 Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and works to facilitate clinic workflow, assist patients, provide seamless delivey of care for each patient. Process imprvement initiatives, and supply ordering.

PER DIEM PHLEBOTOMY QUEST DIAGNOSTICS DECEMBER 2018 - PRESENT Osteoporosis testing, A1C, Blood Cultures, Diabetes Screening, Blood pressure, BMI testing, taking vitals, glucose/cholesterol testing, lung capacity testing, and venipuncture. TRANSPORTATION & LOGISTICS AJINOMOTO JANUARY 2019 - MAY 2020 Plan, coordinate and supervise the T&L activities. Organize the work of the existing team in planning and managing logistics. Direct and monitor the track and trace process of the order cycle. Liaise and negotiate with carriers on a spot basis. Coordinate claims settlement with other functions and resolve straightforward carrier-related customer rejections and incidents, as well as claim recovery. Page2

CUSTOMER SERVICE SPECIALIST AJINOMOTO JANUARY 2019 - MAY 2022 Building orders, processing claims, working with Brokers and Sales Reps in planning production..Responding to customer queries in a timely and accurate way, via phone, email or chat. Identifying customer needs and helping customers use specific features. Analyzing and reporting product malfunctions.Update our internal databases with information about technical issues and useful discussions with customers. Monitor customer complaints on social media and reach out to provide assistance. Share feature requests and effective workarounds with team members. Inform customers about new features and functionalities. Follow up with customers to ensure their technical issues are resolved. Gather customer feedback and share with our Product, Sales and Marketing teams. Assist in training junior Customer Support Representatives. PHLEBOTOMIST NORTHWEST VA SEPTEMBER 2022 - JUNE 2023 our duties can include but are not limited to the following:

● Follows procedures for patient identification, sample procurement, and specimen labeling

● Performs routine venipuncture specimen collections from patients

● Follows laboratory procedures for collecting specimens in the appropriate container

● Controls the physical condition of samples and responds to time factors to ensure that the physiologic state of the specimen is maintained

● Provides education to patients for proper collection techniques

● Prepares samples for testing to include labeling, centrifugation, decanting and aliquoting, etc.

● Maintains adequate supplies for all phlebotomy and specimen procurement procedures

● Answers incoming calls for the laboratory service - finding and relaying accurate information or referring the caller to technical personnel

● Performs standard diagnostic tests/procedures such as bleeding time, occult blood, urine dipstick, pregnancy test, fingerstick glucose

● Performs sterilization on the autoclave, and cleans glassware and other reusable items

● Identifies and appropriately responds to adverse reactions such as fainting, nausea, vomiting, convulsions, and arrests

● Perform other related duties as assigned

● Urinalysis processing

● Stool kit Processing

● Checking in patients

● Accessioning and ordering labs

References

Stephanie Cooper

VA Nurse

623-***-****

Dianna

VA Nurse

602-***-****

Aspen Harris

VA Nurse

760-***-****

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