Prathima Batchu

Vista, CA *****

ad3331@r.postjobfree.com

+1-573-***-****

By the time the “temp-to-hire” period is over, I’ll have most of your patients accounts cleaned up and you won’t want me to leave. That is a solid promise! You have my word, and hopefully I will have a guaranteed-permanent job! I will not make you regret your decision… Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Administrative Assistant

Reed Plumbing & Mechanical Remodeling and Construction, L.L.C. - Vista, CA November 2023 to Present

Give ideas with the design, redesign, and remodeling of the interior and/or exterior of residential or commercial properties of current projects, demolition, set up appointments with potential clients, go on bids to find clients, complete paperwork (ie: invoices for clients, pay any companies we work with), and make sure all the contracts are followed through with between the owner of the company and each client. Medical Billing Specialist/Consultant (Remote)

Sudhir Batchu MD LLC - Columbia, MO

April 2021 to Present

Medical billing and accounts receivable (remotely- part time) Office Assistant/Receptionist (Remote)

Master Alliance Tax Service - Chadds Ford, PA

September 2021 to January 2024

Answering phones, entering clients’ information into the computer, schedule appointments, scanning paperwork into the computer system for clients’ files, and other office tasks that I am asked to do. Chiropractic Assistant/Receptionist/Biller

DeGroot Chiropractic - Wilmington, DE

August 2020 to July 2021

Worked on the current Medical billing/coding at the time, worked through the outstanding/unpaid claims previous billers didnt collect from first through third-party payors, scheduled patients upcoming consults and follow-up appointments and referred them out to other healthcare providers, answered phones, and dealt with attorney offices regarding claims that were accidents, and spoke with insurance companies regarding accidental claims and Workers' Compensation Insurance Claims. Office Manager & Medical Billing Specialist (Remote) Sudhir Batchu MD LLC - Columbia, MO

January 2020 to April 2021

Medical billing/coding, communicated with office assistant who was on-site by phone/email, scheduled patients, planned doctor’s travel, talked to patients if they had any issues, scheduled patients’ appointments with other physicians’ offices for referrals, and called insurance companies when pre- certications were needed for MRIs and medications, and ran the office financial reports and re-billed everything that hadn’t been re-billed or that needed to be billed for over 60 days out, until it had gotten paid.

Office Manager/Bookkeeper

Sudhir Batchu MD LLC - Columbia, MO

May 2006 to January 2020

Medical billing/coding, accounts payable/receivable, communicated with office assistant who was on- site and available by phone/email, referred patients to other physicians’ office or to other facilities for additional medical care, planned doctor’s travel by booking hotel arrangements when he had meetings out of town. I calmly spoke with his patients if they had any issues, I scheduled patients’ appointments for physicians’ referrals, and called insurance companies when pre-authorizations/certifications (or retro- authorizations) were needed for MRI/MRA, lab, and any other Neurodiagnostic testing and medications. Billing Representative in Central Business Office

Jefferson City Medical Group - Jefferson City, MO

August 2017 to October 2018

Used Epic EMR software to manage patient records and files; I reinforced and upheld patient confidentiality, collected patient balances and worked on the facility’s AR Education

Certificate/Diploma in Medical Billing & Insurance Coding UEI College - Garden Grove, CA

April 2023 to Present

College Degree in Business & Health Informatics

Saint Louis University - St. Louis, MO

August 2012 to May 2014

College Degree in Biology and Business

Westminster College - Fulton, MO

August 2004 to May 2006

High School Diploma

Rock Bridge Sr. High School - Columbia, MO

August 2000 to June 2004

Skills

• Medical billing and insurance coding (10+ years)

• Medical office scheduling experience (10+ years)

• Insurance eligibility and verification (10+ years)

• EMR/EHR Systems (8 years)

• Tax Preparer Experience (simple returns) (3 years)

• Medical Records/Medical Imaging handling experience (10+ years)

• Patient care/scheduling coordinator (10+ years)

• ICD-9,10/CPT/HCPCS Coding (10+ years)

• QuickBooks (10+ years)

• Anatomy/Physiology terminology (10+ years)

• IP hospital billing (10+ years)

• Medical back office daily duties experience (10+ years)

• HIPAA compliance and certified- yearly (6 years)

• Data Entry experience (10+ years)

• Medical front desk/receptionist daily duties experience (10+ years)

• Customer Service and phone etiquette experience (10+ years)

• Quality Assurance (7 years)

• Cerner experience (5 years)

• Account reconciliation (10+ years)

• Microsoft Office/Microsoft Professional Programs (10+ years)

• Epic EMR/EHR systems (7 years)

• Auditing experience (10+ years)

• Laboratory Billing (10+ years)

• Medical office management (10+ years)

• Medical Coding (10+ years)

• Insurance Verification (10+ years)

• Medical Terminology (10+ years)

• Accounts Payable (10+ years)

• Accounts receivable (10+ years)

• Bank Reconciliation (10+ years)

• General Ledger Reconciliation (10+ years)

• Prior-Approval/Prior-Authorizations (10+ years)

• Financial Report Writing (10+ years)

• Credentialing for Medical Physicians newly hired (10+ years)

• Healthcare Documentation Specialist (Med. Scribe) (10+ years)

• Financial Analysis (10+ years)

• Bookkeeping

• Payroll

• Accounts payable

• Accounting

• Balance sheet reconciliation

• Human resources

• Tax experience

• Financial management (7 years)

• Cash management

• Records management

• Microsoft Access

• Office management

• DocuSign

• Workers' compensation law

• Customer service (10+ years)

• Clerical experience

• Conflict management

• Supervising experience

• Negotiation

• Hospitality

• Information management

• Customer relationship management

• Budgeting

• Front desk

• Account management

• Purchasing

• Medical coding

• Contract negotiation (1 year)

• Layout design (1 year)

• EDI

• HIPAA

Certifications and Licenses

Travel Agent Certification

December 2022 to Present

I currently book flights, cruises, hotel arrangements and any vacation packages of your choice. I can also book theme park tickets, concert tickets and sporting event tickets HIPAA Certification

September 2023 to September 2024

Trained and took exam

CPR Certification

November 2023 to November 2025

Trained and took exam at UEI- Garden Grove w/ other MBIC classmates 11/15/23 Certified Professional Coder

January 2024 to Present

AAPC trained and exam

Attended school at UEI for educational courses prior to exam Assessments

Basic computer skills — Proficient

September 2022

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Medical billing — Proficient

December 2022

Understanding the procedures and forms used for medical billing Full results: Proficient

Medical terminology — Proficient

January 2023

Understanding and using medical terminology

Full results: Proficient

Attention to detail — Proficient

December 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Scheduling — Proficient

October 2023

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Customer focus & orientation — Proficient

September 2022

Responding to customer situations with sensitivity Full results: Proficient

Protecting patient privacy — Proficient

August 2022

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Work style: Reliability — Proficient

March 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Medical receptionist skills — Proficient

August 2022

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Protecting patient privacy — Proficient

April 2023

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Protecting patient privacy — Proficient

September 2023

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Administrative assistant/receptionist — Proficient August 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Administrative support professional fit — Proficient December 2022

Measures the traits that are important for successful administrative support professionals Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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