Medical Billing Office Assistant
Resume:
Prathima Batchu
Vista, CA *****
***********@*****.***
By the time the “temp-to-hire” period is over, I’ll have most of your patients accounts cleaned up and you won’t want me to leave. That is a solid promise! You have my word, and hopefully I will have a guaranteed-permanent job! I will not make you regret your decision… Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Administrative Assistant
Reed Plumbing & Mechanical Remodeling and Construction, L.L.C. - Vista, CA November 2023 to Present
Give ideas with the design, redesign, and remodeling of the interior and/or exterior of residential or commercial properties of current projects, demolition, set up appointments with potential clients, go on bids to find clients, complete paperwork (ie: invoices for clients, pay any companies we work with), and make sure all the contracts are followed through with between the owner of the company and each client. Medical Billing Specialist/Consultant (Remote)
Sudhir Batchu MD LLC - Columbia, MO
April 2021 to Present
Medical billing and accounts receivable (remotely- part time) Office Assistant/Receptionist (Remote)
Master Alliance Tax Service - Chadds Ford, PA
September 2021 to January 2024
Answering phones, entering clients’ information into the computer, schedule appointments, scanning paperwork into the computer system for clients’ files, and other office tasks that I am asked to do. Chiropractic Assistant/Receptionist/Biller
DeGroot Chiropractic - Wilmington, DE
August 2020 to July 2021
Worked on the current Medical billing/coding at the time, worked through the outstanding/unpaid claims previous billers didnt collect from first through third-party payors, scheduled patients upcoming consults and follow-up appointments and referred them out to other healthcare providers, answered phones, and dealt with attorney offices regarding claims that were accidents, and spoke with insurance companies regarding accidental claims and Workers' Compensation Insurance Claims. Office Manager & Medical Billing Specialist (Remote) Sudhir Batchu MD LLC - Columbia, MO
January 2020 to April 2021
Medical billing/coding, communicated with office assistant who was on-site by phone/email, scheduled patients, planned doctor’s travel, talked to patients if they had any issues, scheduled patients’ appointments with other physicians’ offices for referrals, and called insurance companies when pre- certications were needed for MRIs and medications, and ran the office financial reports and re-billed everything that hadn’t been re-billed or that needed to be billed for over 60 days out, until it had gotten paid.
Office Manager/Bookkeeper
Sudhir Batchu MD LLC - Columbia, MO
May 2006 to January 2020
Medical billing/coding, accounts payable/receivable, communicated with office assistant who was on- site and available by phone/email, referred patients to other physicians’ office or to other facilities for additional medical care, planned doctor’s travel by booking hotel arrangements when he had meetings out of town. I calmly spoke with his patients if they had any issues, I scheduled patients’ appointments for physicians’ referrals, and called insurance companies when pre-authorizations/certifications (or retro- authorizations) were needed for MRI/MRA, lab, and any other Neurodiagnostic testing and medications. Billing Representative in Central Business Office
Jefferson City Medical Group - Jefferson City, MO
August 2017 to October 2018
Used Epic EMR software to manage patient records and files; I reinforced and upheld patient confidentiality, collected patient balances and worked on the facility’s AR Education
Certificate/Diploma in Medical Billing & Insurance Coding UEI College - Garden Grove, CA
April 2023 to Present
College Degree in Business & Health Informatics
Saint Louis University - St. Louis, MO
August 2012 to May 2014
College Degree in Biology and Business
Westminster College - Fulton, MO
August 2004 to May 2006
High School Diploma
Rock Bridge Sr. High School - Columbia, MO
August 2000 to June 2004
Skills
• Medical billing and insurance coding (10+ years)
• Medical office scheduling experience (10+ years)
• Insurance eligibility and verification (10+ years)
• EMR/EHR Systems (8 years)
• Tax Preparer Experience (simple returns) (3 years)
• Medical Records/Medical Imaging handling experience (10+ years)
• Patient care/scheduling coordinator (10+ years)
• ICD-9,10/CPT/HCPCS Coding (10+ years)
• QuickBooks (10+ years)
• Anatomy/Physiology terminology (10+ years)
• IP hospital billing (10+ years)
• Medical back office daily duties experience (10+ years)
• HIPAA compliance and certified- yearly (6 years)
• Data Entry experience (10+ years)
• Medical front desk/receptionist daily duties experience (10+ years)
• Customer Service and phone etiquette experience (10+ years)
• Quality Assurance (7 years)
• Cerner experience (5 years)
• Account reconciliation (10+ years)
• Microsoft Office/Microsoft Professional Programs (10+ years)
• Epic EMR/EHR systems (7 years)
• Auditing experience (10+ years)
• Laboratory Billing (10+ years)
• Medical office management (10+ years)
• Medical Coding (10+ years)
• Insurance Verification (10+ years)
• Medical Terminology (10+ years)
• Accounts Payable (10+ years)
• Accounts receivable (10+ years)
• Bank Reconciliation (10+ years)
• General Ledger Reconciliation (10+ years)
• Prior-Approval/Prior-Authorizations (10+ years)
• Financial Report Writing (10+ years)
• Credentialing for Medical Physicians newly hired (10+ years)
• Healthcare Documentation Specialist (Med. Scribe) (10+ years)
• Financial Analysis (10+ years)
• Bookkeeping
• Payroll
• Accounts payable
• Accounting
• Balance sheet reconciliation
• Human resources
• Tax experience
• Financial management (7 years)
• Cash management
• Records management
• Microsoft Access
• Office management
• DocuSign
• Workers' compensation law
• Customer service (10+ years)
• Clerical experience
• Conflict management
• Supervising experience
• Negotiation
• Hospitality
• Information management
• Customer relationship management
• Budgeting
• Front desk
• Account management
• Purchasing
• Medical coding
• Contract negotiation (1 year)
• Layout design (1 year)
• EDI
• HIPAA
Certifications and Licenses
Travel Agent Certification
December 2022 to Present
I currently book flights, cruises, hotel arrangements and any vacation packages of your choice. I can also book theme park tickets, concert tickets and sporting event tickets HIPAA Certification
September 2023 to September 2024
Trained and took exam
CPR Certification
November 2023 to November 2025
Trained and took exam at UEI- Garden Grove w/ other MBIC classmates 11/15/23 Certified Professional Coder
January 2024 to Present
AAPC trained and exam
Attended school at UEI for educational courses prior to exam Assessments
Basic computer skills — Proficient
September 2022
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Medical billing — Proficient
December 2022
Understanding the procedures and forms used for medical billing Full results: Proficient
Medical terminology — Proficient
January 2023
Understanding and using medical terminology
Full results: Proficient
Attention to detail — Proficient
December 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Scheduling — Proficient
October 2023
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Customer focus & orientation — Proficient
September 2022
Responding to customer situations with sensitivity Full results: Proficient
Protecting patient privacy — Proficient
August 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Work style: Reliability — Proficient
March 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Medical receptionist skills — Proficient
August 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Protecting patient privacy — Proficient
April 2023
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Protecting patient privacy — Proficient
September 2023
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Administrative assistant/receptionist — Proficient August 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Administrative support professional fit — Proficient December 2022
Measures the traits that are important for successful administrative support professionals Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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