Shannan David

Hershey, PA *****

ad3319@r.postjobfree.com

+1-717-***-****

Motivated individual, always open to new ideas, and always looking to move up on the ladder. Open to change and new ideas. Interested in learning every job possible. Team player. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Assistant Analyst ( HYBRID)

IAB Solutions LLC - Lebanon, PA

July 2022 to Present

• Researched claims, deductions, audits, shortages and disputed discrepancies within.

• Collaborated with clients too resolve valid claims.

• Maintained multiple databases with up to date status information, relevant documentation, and appropriate coding. Analyze PODS, Debit memos, BOL, INVOICES etc.

• Accounts receivable and accounts payable work.

Accounts Receivable Specialist / Customer Service Representative REMOTE Weed Man Lawncare - Mechanicsburg, PA

January 2022 to July 2023

1. Answer inbound calls regarding lawn inquiries, billing questions, scheduling, payments, 2. Navigating multiple systems including WELMERS, Excel, podium, gmail, mcallen, 3. Researching calls

4. Conflict-Resolutions daily

5. Property measurements via satellite

6. Sending out quotes created through measuring out properties 7. Serving customers and making sure they are heard and being understood. 8. Researching billing issues, and investigating accounts. 9. Remote position

Team leader

Eachodata - New Holland, PA

March 2020 to May 2021

I worked as a team leader in a distribution center, I managed 4 clients with an average of 1,000 orders per day that is not including peak season. I managed orders, print allocated, and batched them. We worked together as a team to delegate between areas and work the best we can with what we have. We use pro ship, warehouse services, and excel. Organization was key in my role hear to ensure I can create a day by day plan to ensure we got the orders out the door quickly and correctly! Training was a huge part of our everyday routine as new team members came in everyday from temp agencies. Stay at Home Mom

Stay At Home Mom

May 2018 to March 2020

Skilled in entertainment, crafts, and activities

● Patient

● Skilled at Multi tasking

● Negotiating

● Organized

● Communication

Team Leader

Turkey Hill Dairy

May 2014 to May 2018

Multiple seminars of leadership skills, communication, and leadership roll

• In charge of day to day operations.

• Took charge in emergency situations.

• Managed 20 plus people daily

machine operator, material handler, mixer, and team leader. Took charge in following SOP’s ensuring our employees followed the SOP’s. SQF certified 2021

GMP certified until 2021

Dental Assisting

Dental Assisting Certification August 28 2012

Student

LCCTC

August 2009 to June 2012

Hempfield high school

● Received high school diploma

Education

High school or equivalent

Skills

• Materials Handling

• Lean

• HARPC

• CGMP

• Accounts Receivable

• Dental Assisting

• 5S

• Production Management

• Quality Assurance

• Manufacturing

• SAP

• Plant management

• Root cause analysis

• High radius

• Paper vision

• Entry-level excel

Certifications and Licenses

Lean certified

Assessments

Receptionist — Expert

February 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Expert

Customer Focus & Orientation — Proficient

February 2020

Responding to customer situations with sensitivity Full results: Proficient

Administrative Assistant — Highly Proficient

February 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient

Sales: Influence & Negotiation — Proficient

February 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Proficient

Mechanical Skills: Aptitude — Proficient

February 2020

Understanding and applying mechanical concepts and processes. Full results: Proficient

Attention to Detail — Proficient

February 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Proficient

Management & Leadership Skills: Impact & Influence — Highly Proficient February 2020

Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Highly Proficient

Memorization — Familiar

February 2020

Committing product or merchandise information to memory and recalling it at a later time Full results: Familiar

Attention to Detail — Proficient

November 2020

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Work Style: Conscientiousness — Highly Proficient

November 2020

Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient

Data entry: Attention to detail — Proficient

June 2021

Maintaining data integrity by detecting errors

Full results: Proficient

Data entry: Accuracy — Proficient

June 2021

Entering data quickly and accurately

Full results: Proficient

Administrative assistant/receptionist — Highly Proficient August 2021

Using basic scheduling and organizational skills in an office setting Full results: Highly Proficient

Customer focus & orientation — Highly Proficient

August 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Customer focus & orientation — Highly Proficient

August 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Customer service — Expert

January 2022

Identifying and resolving common customer issues

Full results: Expert

Supervisory skills: Motivating & assessing employees — Proficient August 2021

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Recruiting — Proficient

February 2020

Managing the candidate sourcing and selection process Full results: Proficient

Sales skills — Highly Proficient

January 2022

Influencing and negotiating with customers

Full results: Highly Proficient

Work style: Reliability — Highly Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Accounting skills: Bookkeeping — Familiar

February 2020

Calculating and determining the accuracy of financial data Full results: Familiar

Administrative assistant/receptionist — Highly Proficient August 2021

Using basic scheduling and organizational skills in an office setting Full results: Highly Proficient

HR: Compensation & benefits — Proficient

May 2022

Knowledge of compensation and benefits programs

Full results: Proficient

Office manager — Familiar

May 2022

Scheduling and budgeting

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

High knowledge of factory work,always open to learning new jobs daily.

Contact this candidate