C I S C O A. O R T E G A

650-***-**** ad330v@r.postjobfree.com

OBJECTIVE: A ROLE IN SALES OR MANAGEMENT SERVICES SECTOR

PROFESSIONAL SUMMARY OF QUALIFICATIONS

Driven professional with 15 years of sales, operations, and managerial experience, focused on maximizing sales and building relationships by providing superior quality service with a keen eye to drive revenue.

SKILLS AND QUALIFICATIONS

Sales Team Leader

Exceptional verbal/written delivery

Process Development and Improvement

Efficient in Windows Professional

Oracle

SAP/Advanced SAP

Mail Order Management System (MOM)

Solar Eclipse

PROFESSIONAL EXPERIENCE

Branch Manager November 2023-Present

Winzer Corporation Las Vegas, NV

Responds to tenant needs, ensuring that administrative and building technical staff resolve problems promptly.

Ensures that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.

Develop and execute a sales plan in the local territory to reach and exceed branch goals.

Demonstrate excellence in business-to-business selling daily.

Maintain relationships with current customers and create strategies to bring on new customers.

Assist with customer service to ensure overall customer satisfaction.

Manage employees and lead the day-to-day branch responsibilities.

Effectively communicating branch statistics and progress toward goals to motivate staff performance.

Develop and train staff to achieve optimal branch and individual results.

Manage talent by ensuring the essential people drivers of selection, onboarding, coaching, rewarding, and recognition.

Establish a professional development plan for each employee to aid their performance and career progression.

Analyze and oversee financial records, plan, and follow the branch budget.

Create comprehensive plans and accurate forecasts that are built to fit future needs.

Assess and update resources to better serve the staff, company, and clients.

Account Manager October 2020-November 2023

Statewide Safety Systems Las Vegas, NV

Identify new opportunities and maximize revenue by upselling and cross selling

Organized weekly sales appointments with key decision makers on existing accounts

Conduct qualified weekly cold call appointments resulting in adding new accounts each week and conduct calls to prospective accounts

Convey the company’s focus on safety to employees and customers

Creatively collaborate with team members on sales strategies and network on other people’s successes

Stress Statewide Traffic Safety & Signs network of companies delivering quality, on-time service

Outside/Municipal Sales December 2018-October 2020

Ferguson Enterprises San Francisco, CA/Las Vegas, NV

Establish and develop accounts in an assigned territory

Develop and maintain relationships with assigned customer base

Drive branch and corporate programs and initiatives

Effectively collaborate with customer service, production, and management to develop as a team

Ensure customer satisfaction with our products and services

Proactively manage customer issues and concerns in an expedient manner

Monitor sales trends and product performance

Outside Sales Representative February 2014-December 2018

Interline Brands SF Bay Area

Develop and execute strategies for gaining new business and increasing business with existing customers by presentation and profile

Provide proven value to customers business through increased sales, reduction of costs and increased productivity with our supply chain programs

Share market and competitor information with all applicable channels within the organization

Identify customer product needs and coordinate fulfillment with operations and inventory teams

Achieve monthly sales goals depicted by management team and corporate

Regional Site Supervisor/Specialist December 2006-February 2014

Thermofisher Scientific San Francisco, CA

Monitor and analyze daily site performance utilizing system reports

Provide training to personnel on procedures and policies pertaining to customer service

Key player in implementation of new bar-coding system

Identify procedure improvements for the location and order processing

Oversee remote personnel at specific locations: Gilead Sciences Inc., Geron, UC Berkeley, Stanford University, JGI, Nektar, Chevron, and Bayer Corporation

Develop repeat business by establishing close and reputable relationships with customers

Ensure overall timing is on schedule to meet objectives and performance targets

Exclusive recipient of the corporate safety award in 2007

Assistant Branch Manager / Outside Sales Team Leader (effective from 2001) April 1992-December 2006

Grainger Industrial Supply San Francisco, CA

Supervise vendor trade shows including counter and will call staff

Negotiate and work with suppliers on contracts, both long and short term

Maintain files on global suppliers with parts/pricing and manage inventory cycling counts

Oversee supply chain for optimal performance and results

Organize training seminars

B2B Sales

Lead team as the Lead Inventory Controls Specialist and as Lead Shipping and Receiving.

Accomplishments and Promotions:

Promoted multiple times after starting as Customer Service Associate

Sales Team Leader, 2002

On-Site Sales Representative for Lockheed Martin Account, 2000

Inside Sales Team Lead, 1997

Consistently met or exceeded sales targets by as much as 119%

Selected to lead the company’s Mentoring and Best Practices Program

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