Abhilash D C

Manjunath nilaya,ragavendra layout,

thotadaguddadahalli,nagasandra

post,Bangalore 560073

Personal

Details :

OBJECTIVE

To secure a challenging and responsible management position with a quality-oriented hospitality organization. Have a keen interest in current trends and a passion for all things related to hospitality. Offering high motivation, responsibility, quality work, and keeping deadlines, I want to be a part of your success.

PROFESSIONAL STRENGTHS

Extremely creative, knowledgeable, and resourceful hotel executive with a focus on sales and marketing, as well as hotel operations. Track record of profitable operations in a distressed market Increasing revenues with successful sales and marketing strategies I have over 2 years o experience in hospitality and hotel management industry. In 2020, on February 14th and 15th, just before COVID-19 lock down carry out, they conducted and succeeded in conducting the 7th IR Summit for 500 pax from all over India. The conference was followed by a cocktail dinner at Holiday Valley Nature Resort, Denkanikottai, which is 22 kilometers away from Hosur. Menu engineering with the color combination of South Indian cuisine, Northwest Frontier Cuisine, and Continental

Currently working as Food and Beverage Captain at Holiday valley resorts and farmlands

Twenty-six-room hotel with one food and beverage outlet and two banquet halls for leading and managing the hotel

The hotel has a year-round occupancy of 70% with a healthy ARR We successfully ran the hotel during COVID-19 with occupancy of 50% Restructured the management team, resulting in a more flat organizational structure Reporting directly to the Managing Director, who is in the real estate business I am responsible for promoting and channeling business for more than 48 established corporate in Hosur

Preparing weekly and monthly forecasts for the property for review by the Managing Director Date of Birth:

05th April 2000

Languages:

English,Kannada,Hindi,

Tamil

abhilashdc

dc_abhilash

ad330u@r.postjobfree.com

91-636*******

Pasta Street, Cunningham road -

Designation- Crew member

Working Hour. : Part-Time

Responsibilities

• Create and update the wine list in coordination with chefs and the Food and Beverage Manager

• Recommend food and wine pairings

• Advise guests on wines based on their personal tastes and food choices

• Inform guests about different varieties of wines and prices

• Ensure wines are served at the right temperature and within the proper glassware

• Store open bottles properly to maintain strong taste

• Manage wine cellar and ensure it's fully stocked

• Ask guests for ID to verify legal drinking age • Comply with all health and safety regulations RESTAURANT CAPTAIN

Skills

*POS system master

*Cash handling

expertise

*Table side service

master

*Order delivery

practices

*Stocking expert

*Food presentation

*Drink preparation

knowledge

MC Donald's- Gopalan mall

Designation :McDonalds Crew Member

Working Hour. : Part-Time

Connects with customers to ensure they have a positive experience

• Helps customers order their favorite McDonalds meals

•Partners with other Crew and Managers to meet daily goals and have fun

. Keeps the restaurant looking fantastic

Ensured compliance with all quality standards, guidelines, and principals of mcdonalds.

Answered questions that customers may have had regarding ingredients or availability certain food items on the menu.

• Performed various tasks such as keeping the workplace neat, stocking storage areas with inventory and prepared quality food products according to standards.

• Consistently provided exceptional service that delivers great satisfaction to customers in a timely manner.

• Efficiently processed various forms of payment and ensured strict compliance with company policies.

. Provided a pleasant and safe environment for all customers and employees.

. Ensure that all documentation is correct and processed in a timely manner.

. Responsible for customer inquiries such as making sure that customers orders were shipped to the proper destinations.

. Inspect goods to determine if the quality of the product is within company standards and report damages to management for disposition of the product.

Designation: Subway Sandwich Artist -

Working Hour. : Part-Time

Organization : Subway, Cunningham road

Organization. :

Organization :

Designation:

Holiday valley resorts and farmlands, hosur road

Restaurant Captain

Ensured marriage reception requests were dealt with efficiently Performed day-to-day food and beverage operations, ensuring check-ins and check- outs ran smoothly and in accordance with all Excellence Hotels standards Ensured all billing procedures were followed correctly and accurately at all times I ensured all bookings were taken correctly to the hotel and input accurately Oversaw hotel sales operations

Negotiate and work with new clients

Work towards sales targets

Established and maintained close working relationships with all departments of the hotel to ensure maximum cooperation, productivity, morale, and guest service. Developed relationships with clients, return guests, group contacts, etc., to provide maximum personalized guest service Work orders for maintenance repairs were completed and submitted to Engineering For urgent repairs, I contacted engineering directly I documented pertinent information in a department logbook/daily checklist Reviewed the arrival report for accuracy and completeness Ensured that all VIPs were pre-registered according to standards

Monitored VIP arrivals

Worked closely with housekeeping. Special requests report and block were Printed in accordance with the specifications

Worked in all outlets, i.e., Coffee Shop (Madras pavilion), Room Service, Butler Service, Banquets, Club Bar (Exclusive Bar) and Raj pavilion (bar)

Working Hour. : Full-time

Summary of other personal Attributed

Exceptional ability to communicate effectively with guests, vendors, and coworkers, both verbally and in writing

Fluency in speaking English, Tamil, and Hindi

Remarkable ability to identify and resolve problems on time and develop alternative solutions and use reason even when dealing with emotional topics Great ability to manage difficult or emotional customer situations, respond promptly to customer needs, and respond to requests for service and assistance. Demonstrated ability to instill a positive team spirit Profound ability to delegate work assignments and provide recognition for results Strong ability to look for ways to improve and promote quality, demonstrate accuracy and thoroughness

The ability to prioritize and plan work activities EDUCATION

New Oxford public school. -. 2016

10

Vidysoudhs Pre university college. -2018

PU

Aviation Academy

Hospitality and Hotel Management. -2019

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