SONAL PATEL

**** ********** ****, ********** ** *0564 · 805-***-****

ad330s@r.postjobfree.com

EXPERIENCE

****-*******

CERTIFIED OCCUPATIONAL THERAPY ASSISTANT- EMPOWERME WELLNESS

Clinical Director

Plan and schedule therapy services - PT/OT/ST for residents in ALF

Participated in team meetings and coordinated with nursing, administrator, patients and families to ensure highest standard of care to all patients

Provided first day orientation to all new rehab personnel

Conducted weekly rehab meeting with team to discuss patients progress, discharge planning and patients plan of care

Provide direct patient care

Monthly End of month reports

Build caseload with screening residents and obtaining orders for residents appropriate for treatment between all therapy disciplines

2016-2022

HOSPITALITY

Direct and supervise two 78-room properties with 50 +employee. Manage all aspects of hotel management as well as revenue management for property success. Integrated appropriate staffing solutions for property to overcome any obstacles and run as successfully as possible; as well as generation of substantial growth within industry, launching sales management processes, to optimize profits and drive expansion. Developed and executed strategies focusing on service excellence to build customer loyalty and generate new revenue streams.

Daily pick-up analysis, strategy adjustments and reporting.

Implement revenue management operations, procedures and best practices.

Identify new revenue opportunities.

Challenge and influence hotels to improve service levels and operational standards.

Build and maintain strong working relationships with levels of staff at the client hotel.

Oversee revenue management and distribution strategy of the hotel and manage day-to-day yield operations.

Create and develop pricing strategies in conjunction with the individuality of each hotel.

Provide a weekly dynamic forecast of expected results, variances and budget comparisons.

Analyze overall monthly hotel performance and provide a summary report with recommendations to improve long-term strategies.

Oversee and audit the standards and operations of the reservations department.

Ensure web site booking process is maintained up-to-date and functional.

Work in liaison with hotel sales and reservations departments as a team.

Regularly check the input and the quality of data (segmentation, denials tracking, etc…)points.

2011 – 2016

CERTIFIED OCCUPATIONAL THERAPY ASSISTANT, Flagship rehabilitation-worked independenTly in ALF SETTING TO MANAGE ot CASELOAD

Analyze the environment and make appropriate adaptations for clients/families

Determine sequence, frequency, and duration of occupational therapy services

Apply occupational therapy theory and frames of reference in the choice of treatment activities for clients

Maintain work area, equipment and supplies according to facility policies and safety standards

Under the supervision of and/or occupational therapy assistant, accurately gathers relevant information regarding relevant information regarding a client’s occupations of self-care, productivity, leisure, and the factors that support and hinder occupational performance.

Establishes service competency in assessment methods, including but not limited to interviews, observations, assessment tools, and chart reviews within the context of the service delivery setting

Assists with interpreting assessments in relation to the client’s performance and goals in collaboration with the occupational therapist

Reports result accurately in a clear, concise manner that reflects the client’s status and goals.

Develop client- centered and occupation- based goals in collaboration with the occupational therapist.

In collaboration with the occupational therapist, establishes methods, duration and frequency of interventions that are client centered and occupation based. Intervention plans reflect context of setting.

Selects and sequences relevant interventions that promote the client’s ability to engage in occupations.

Documentation according to site requirement. All writing is legible, using proper spelling, punctuation, and grammar.

2008 Nov-Oct 2010

PROJECT MANAGER/SUPPLY CHAIN, PARITY SOLUTIONS

Planning, monitoring, and documenting tasks throughout a project

Ensuring all tasks, deliverables, and project materials are delivered promptly

Managing all resources necessary for project execution

Fostering effective communication with stakeholders concerning project status

Foreseeing and strategically eliminating blockers and potential risks

Documenting each step of the process using various project management tools

Ensuring top-quality results and success for a project

Updating of documents using excel and continued communication through documentation and reports.

2006-2007

CERTIFIED OCCUPATIONAL THERPY ASSISTANT, genesis rehabilitation

Analyze the environment and make appropriate adaptations for clients/families

Determine sequence, frequency and duration of occupational therapy services

Apply occupational therapy theory and frames of reference in the choice of treatment activities for clients

Maintain work area, equipment and supplies according to facility policies and safety standards

Under the supervision of and/or occupational therapy assistant, accurately gathers relevant information regarding relevant information regarding a client’s occupations of self-care, productivity, leisure, and the factors that support and hinder occupational performance.

Establishes service competency in assessment methods, including but not limited to interviews, observations, assessment tools, and chart reviews within the context of the service delivery setting

Assists with interpreting assessments in relation to the client’s performance and goals in collaboration with the occupational therapist

Reports result accurately in a clear, concise manner that reflects the client’s status and goals.

Develop client- centered and occupation- based goals in collaboration with the occupational therapist.

In collaboration with the occupational therapist, establishes methods, duration and frequency of interventions that are client centered and occupation based. Intervention plans reflect context of setting.

Selects and sequences relevant interventions that promote the client’s ability to engage in occupations.

Documentation according to site requirement. All writing is legible, using proper spelling, punctuation, and grammar.

OTHER EXPERIENCE

2010-March-2010 Nov/

HHGREGG Harrisburg, PA

Customer service

Handle customer request either by telephone, electronically or face to face

Answer promptly to customer requests

Attain and assess all related information to deal with inquiries and complaints

Complete customer verifications

Process orders, forms, applications, and requests

Manage customers' store account

Handle and resolve customer complaints

Maintain records of customer relations and transactions

Record details of inquiries, comments and complaints

Communicate and coordinate with other internal store departments

Follow up on customer interactions

2003/ Sears/ Journeys shoe store York, PA

Sales Associate

2000-2001/ Bonton York, PA

Sales Associate

Operated cash register

Responsible for customer service

Responsible for direct customer sales of clothing and shoes

1999-2006 / Subway- Family-owned Business

Mechanicsburg, PA

Shift Manager

Responsible for employee schedules, making money change order, upkeep of store

Nightly paperwork, adding up total amount, doing inventory, depositing correct amount of money

Finding and fixing math errors in the paperwork, Faxing all of the paperwork to the proper place

Ordering enough inventory to last the week

Twice a month count the inventory to see that the money deposited for concession equals the amount of inventory that is gone from the theatre.

Guiding the employees to do their work properly during their assigned

shift, covering a shift if a scheduled employee calls out

Greeted customers when they entered; assembled sandwiches; handled purchases; maintained restaurant cleanliness, in charge of taking care of customers, while keeping the store in order.

EDUCATION

2006

OCCUPATIONAL THERAPY ASSISTANT, Pennstate university

ASSOCIATES DEGREE IN SCIENCE OF OCCUPATIONAL THERAPY

Major 3.3/4.0, HIPAA Certified

Interned as an Occupational Therapy Assistant Student at Theraplay located in Horsham, PA and at Genesis Rehabilitation in West Chester, PA from January 2006- May 2006

SKILLS

Have used Rehab Optima in the past with previous Occupational therapy jobs

Proficient in Microsoft Office Suite- Word, Excel, PowerPoint, Access

Risk taking

Analytical decision making

Leadership

Quick learner and ability to work in fast paced environments

Multitasking and following procedures

Detail oriented

Strategic planning/Management

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