AV Tech, Customer Service, Data Entry

Jason Walker

Maryland Heights, MO *****, Phone: 314-***-****, ***********@*****.***

HIGHLIGHTS

audio/visual engineering, digital mixers, live stage setup, projector setup, camera setup, video wall, lighting, 60WPM, Microsoft Word, Microsoft Excel, Microsoft Outlook, SQL, customer service, verbal & written communications, team-mate/leader/mentorship, internet operations, multi-tasking, troubleshooting, strategic planning, detail oriented, quality control, data entry, data analysis, training and development, inventory control, supply purchasing, forklift operations, pallet jack, cherry picker, assembly mechanics and

ACHIEVEMENTS

• From 2022- Current, I volunteer with ThriVe ministries to mentor/coach and minister to new fathers.

• Repeatedly participated in process improvement projects.

• Independently designed and implemented an inventory location process to improve time efficiency.

• Collaborated ideas with a teammate to create a new position for the shipping department.

• Trained and coached several new hires who were reported successful in their roles.

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PROFESSIONAL OVERVIEW

Guitar Center 01/2024-Current

Sales Associate

• Provide excellent customer service to everyone I encounter.

• Create an experience for customers that makes them want to come back and shop with us again.

• Devise creative solutions to meet customer needs. Guitar Center 11/2023-01-24

Warehouse Associate

• Accurately picked online orders for shipment.

• Packaged picked materials according to shipping guidelines and standards.

• Received and put away new inventory.

Uber 10/2022-Current

Driver

• Carefully transport people and packages to designated destinations.

• Engage customers in conversation that makes them feel comfortable and accepted.

• Provide food delivery services and verify customer orders are correct.

• Maintain a clean and safe environment to ensure a comfortable customer experience.

• Maintain a 4.7-to-5-point customer rating.

True Redemption Center 05/2005-Current

Sound Engineer/Musician (St. Louis, MO)

• Set up, test and manage stage microphones and sound mechanics.

• Record, edit and convert sermons onto CD, DVD and MP3 for website and radio broadcast.

• Perform regular maintenance, troubleshoot, and document conditions of all sound equipment.

• Responsible for maintaining awareness of technological trends and advances.

• Document/report requests for new equipment, scout pricing and oversee purchasing.

• Provide accompaniment on the organ and/or keyboard every Sunday. The Aries Co. 10/2022-04/2023

Warehouse Associate/Event Setup Staff

• Put up lights and arrange them for corporate events, weddings, and parties.

• Built stages of various sizes and dimensions according to customer specifications.

• Placed tables and chairs for corporate events, weddings, and parties.

• Set up all audio equipment, including mixing board, speakers, amplifiers, and microphones.

• Erected pipe and drape to decorate some things and to hide others.

• Loaded/unloaded trucks before and after events.

• Performed inventory duties and other miscellaneous tasks while in the warehouse. Worldwide Technologies

Production Control Analyst, 08/2020-09/2022 (Edwardsville, IL)

• Promoted the WWT core values and corporate goals for team development.

• Planned and managed production schedules to ensure timely delivery of customer orders. Managed production area, created and committed orders for daily production schedules and administered capacity planning for project requests.

• Managed team communications as well as tracked and reported issues/concerns, changes to projects and production metrics.

• Identified and resolved issues with orders, analyzed production metrics and reviewed project requirements.

Worldwide Technologies 02/2016-09/2022

Lab Technician (Edwardsville, IL)

• Assembled, manipulated, inspected and evaluated cellular equipment.

• Monitored productivity and delegated daily tasks for a team of 5 lab technicians.

• Administered quality control, documented and reported available inventory.

• Communicated innovative ideas to encourage process improvements.

• Utilized Microsoft Excel, Word, email communications and Sales Force software. ProLogistix 09/2014-01/2016

Palletizer (Maryland Heights, MO)

• Operated forklift, barcode scanner, shrink wrap machine and glue tank.

• Managed assembly line and performed basic maintenance to warehouse machinery.

• Lifted, pushed and pulled packaging of up to 50 lbs.

• Built and organized pallets.

Express Scripts 05/2012-05/2013

Warehouse Assistant (St. Louis, MO)

• Maintained and organized medicine inventory for techs & clerks.

• Audited, documented and reported inventory.

• Utilized stand up forklift and portable radio communication devices.

• Received and responded to departmental needs.

St. Louis Public School District 09/2011-01/2012

Substitute ICA, Temp Position (St. Louis, MO)

• Observed behaviorally challenged students to develop strategies to encourage self-awareness and better decision making.

• Assisted students with educational development.

• Prepared customized learning and activity plans. EDUCATION/TRAINING

• Vatterott College- Extreme Institute St. Louis, MO A.O.S Degree: Recording Engineering and Production with Management Graduated 11/2014

• Sanford Brown College St. Louis, MO

A.O.S Degree: Business Administration

Graduated 04/2008

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