Kelly J Mullins

*** ****** **** *****

Aiken, SC 29801

980-***-****

ad32ye@r.postjobfree.com

Employment History

Event security

**/**** – Current

Mercedes-Benz Stadium

Atlanta, GA

Guarded, patrolled, and monitored premises to prevent theft, violence, or infractions of rules

Operated metal detector equipment

Ambassador for indoor and outdoor concerts, festivals, sporting games,

Screened patrons during ingress via bag searching technique, hand wand or metal detector

Protected players, staff and venue by watching for security breaches at vital checkpoints.

Regulated and monitored credentials of everyone for specific access to sensitive location areas throughout venues.

Responded quickly to potential crowd control issues, provide escorts for unruly fans when ejections are warranted.

Pressure washer

01/2017 – 12/2017

Jan Pro/US Fibers

Trenton, SC

Help production workers by performing duties requiring less skill

Duties include supplying or holding materials or tools, and cleaning work area and equipment

Pressure wash rocks before entering machines

Driving fork lifts to transport rocks from one station to another

Placing clean rocks into bins to be transported

Sales Associate

01/2014 – 12/2016

Walmart

Marietta, GA

Acknowledged and greeted customers with a smile

Answered customer questions

Helped customers find the products they are looking for

Assisted fellow associates as needed throughout the store

Kept my area stocked, clean, and safe

Cook

01/2013 – 01/2014

Waffle house

Charlotte, NC

Set and control temperatures, flow rates, and pressures of machinery

Observe and regulate equipment gauges and controls

Clean workspace and equipment in accordance with health and safety standards

Check final products to ensure quality Food

Delivered excellent Customer Service at all times.

Maintained regular satisfaction, cleanliness and quality at all times.

Performed all cooking/kitchen duties in a timely and efficient manner.

Took orders from customers and cook foods requiring short preparation times, according to customer requirements.

Performed general cleaning activities in kitchen and dining areas.

Cook

12/2012 – 02/2013

Pizza Hut

Landrum, SC

Set up, start, or load food or tobacco processing equipment

Check, weigh, and mix ingredients according to recipes

Set and control temperatures, flow rates, and pressures of machinery

Monitor and adjust ingredient mixes during production processes

Check final products to ensure quality

Call Center Agent

01/2011 – 12/2012

Sitel

Augusta, GA

Managed the escalated service concerns

Submitted requests to the proper department to prevent re-occurring issues and recommend improvements in the process and procedure.

Educated clients on the program as well as navigation of the website

Processed credit card payments for orders and managed accounts receivables.

Promptly and methodically responded to customer inquiries to identify and resolve issues with initiative and good judgment.

Worked well with a team of 12 people

Maintained attendance expectations

Maintained expectations regarding call quality and resolution time

Cook

12/2011 – 10/2012

Cracker Barrel

Aiken, SC

Set up, start, or load food or tobacco processing equipment

Check, weigh, and mix ingredients according to recipes

Set and control temperatures, flow rates, and pressures of machinery

Monitor and adjust ingredient mixes during production processes

Observe and regulate equipment gauges and controls

Clean workspace and equipment in accordance with health and safety standards

Cashier

07/2010 – 02/2011

Rieds

Aiken, SC

Greet customers * Scan or register customers' purchases

Accept payments from customers and give change and receipts

Bag or wrap customers' purchases

Process returns and exchanges of merchandise

Answer customers' questions and provide information about store policies

Help customers sign up for store rewards programs or credit cards

Count the money in their register at the beginning and end of each shift

Education and Training

Completion Date

Issuing Institution

Location

Degree Received

Course of Study

06/2010

Voorhees College

Denmark, SC

1 Year of College

Criminal justice

05/2009

Landrum High School

Landrum, SC

High School Diploma

High School Curriculum

References Available on Request

Contact this candidate