Brooke M. Ogle

ad32xu@r.postjobfree.com ǀ 214-***-**** ǀ McKinney, TX ǀ LinkedIn

EXPERTISE:

Procurement Management Cost-Reduction Strategies Process Improvement

Customer Service Healthcare Management Teambuilding & Training

Operations Management Database Management Performance Analytics

PROFESSIONAL EXPERIENCE:

Medical City McKinney, McKinney, TX, Patient Care Technician 12/21 - 9/23

Participates in the implementation of nursing care plans by performing direct and indirect patient care under the supervision of the licensed nurse.

Obtains and records initial and ongoing patient information throughout the cycle of care, including admissions data, vital signs, height and weight, blood pressure, oxygen saturation, intake and output, calorie counts, and other patient information as outlined by policy.

Assists with mobility by regular turning and positioning, dangling, and ambulating patients. Assists with use of walkers, crutches, canes, and wheelchairs. Transfers patients to and from other units, departments, or entities. Assists with discharges. Demonstrates proper body mechanics.

Obtains or assists in the collection of specimens for diagnostic or waived tests. Ensures accuracy of all labels and timely transfer of specimen.

Assists patients with activities of daily living to include eating and drinking, bathing, shaving, oral care, grooming, and elimination. Changes bed linens as needed.

Serves as Monitor/Telemetry Tech for the unit as needed.

Engages in evidence-based best practices that enhance the patient experience, including SAFETY rounding, communication fundamentals/AIDET, Teach-Back, Narrating Care, etc.

Market Street, McKinney, TX, Floral Department Assistant Manager 9/17 - 4/21

Managed logistics for 5-member team, directed daily activities, preplanned weekly order timeline.

Designed weekly showcase: color-blocked displays, holiday floor arrangements, eye level selections.

Increased revenue by 85%; analyzed geographic customer base, tripled delivery ranges from 8 mi. to 25.

Partnered with and maintained relationship with Flowers to Deliver, accessed Mercury for web orders.

Maintained top 5% in store-wide sales, both regionally and company-wide sales run through Oracle OBN.

Hired, trained, oversaw Valentines/Mother’s Day support staff; Recruited via LinkedIn, floral websites.

Market Street, McKinney, TX, Floral Designer

Crafted, displayed, sold 100+ weekly arrangements; built custom orders, and ready-made options.

Drafted proposals for 20+ yearly weddings via Curate; Executed on-site delivery, set up, troubleshooting.

Special Project: Recruited for 3-month coffee kiosk transition; trained 5+ employees on operations, developed customer service protocols, checked inventory, scheduled team, addressed logistics.

Doc’s Body Shop, Rockwall, TX, Office Manager 12/10 - 5/12

Managed office logistics for chiropractor; Hosted educational seminars, increased revenue by 65%.

Presented weekly wellness presentations: nutrition, cancer prevention, physical therapy demonstrations.

Analyzed sales, managed account receivable reports, billing statements, coding, customer care.

Broadlane, Addison, TX, Procurement Specialist 12/01 - 12/07

Assisted manager in creating reports for hospital clients, began as data entry, transitioned to analyst.

Managed start-to-finish process of multi-million-dollar accounts; requisitions, invoice funding, purchase orders.

Drafted and negotiated contract pricing with 100+ vendors/clients; created product price comparison tables.

Researched and input all hospital products; entered 10K+ products into Broadlane P2P database.

Expert in Excel V-Lookup Analysis; analyzed large data sets; developed reports for sales team use.

Developed supply price comparison presentations, national travel to pitch to hospital CEO’s, management.

Ran UAT testing reports to validate end to end business flow for internal Sales Team use.

CONTRACT POSITIONS:

Product Innovations Research, LLC, Addison, TX, Procurement Services 4/17 - 6/17

Maternity Hire: Contracted to manage requisitions and orders for tanning products and salons, trained incoming hires; R&D on new products, tracked shipments to facility, reconciled spreadsheets.

U.S. Adjusting Services, Irving, TX, Customer Claims Representative 4/17 - 6/17

Special Project: Assisted in transition to proprietary web-based data processing system; streamlined, organized requisitions and purchase orders, researched procurement, presented findings to sales team.

EDUCATION:

B.A. Business Administration, Texas A&M University

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