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Customer Service Clinical Services

Location:
Phoenix, AZ
Posted:
March 03, 2024

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Resume:

RUDY BENAVIDEZ

**** * ****** **, ****** Junction, AZ, 85119 * 480-***-**** * ad32wl@r.postjobfree.com

CAREER OBJECTIVE

Detail-oriented professional with 15 years of experience and a proven knowledge of customer service, laboratory management, and clinical services. Aiming to leverage my skills to successfully fill the Phlebotomist role at your company.

PROFESSIONAL EXPERIENCE

BIOREFERENCE LABORATORIES, Chandler, AZ

Phlebotomist, May 2018 - Nov 2019

Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods. Collect specimens at specific time intervals for tests, such as those assessing therapeutic drug levels. Enter patient, specimen, insurance, or billing information into computer. Provide sample analysis results to physicians to assist diagnosis. Conduct standards tests, such as blood alcohol, blood culture, oral glucose tolerance, glucose screening, blood smears, or peak and trough drug levels tests. DIGNITY HEALTH @ MERCY GILBERT MEDICAL CENTER, Gilbert, AZ Phlebotomist/ Lab assistant, Feb 2014 - May 2018

Document route of specimens from collection to laboratory analysis and diagnosis. Draw blood from capillaries by dermal puncture, such as heel or finger stick methods. Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods. Explain fluid or tissue collection procedures to patients. Organize or clean blood-drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items are of first-time use.

Process blood or other fluid samples for further analysis by other medical professionals. UNITEDWESTLABS, Phoenix, AZ

Phlebotomy supervisor, Oct 2004 - Oct 2013

Assign work schedules, following work requirements, to ensure quality and timely delivery of service. Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.

Train workers in proper operational procedures and functions and explain company policies. Meet with managers or other supervisors to stay informed of changes affecting operations. Take disciplinary action to address performance problems. EDUCATION

PIMA MEDICAL INSTITUTION

Tempe, AZ

Phlebotomy certification Phlebotomy (Jun 1992)

GPA: 4.0

US ARMY

Mess, AZ

High School Diploma (May 1984)

CREDENTIALS AND LICENSES

PHLEBOTOMY CERTIFICATION



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