Data Entry Customer Service

NICOLE CORTHEN

Summary

A level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Experience working in Family practice, Breast Health, Endocrinology, and some Pediatrics. Honest, dependable, organized self-starter with excellent customer service skills, who can assess patient needs and make timely decisions with appropriate follow-through.

Skills

•First Aid and CPR Certified

•Phlebotomy

•Meditech experience

•Data Entry

•MS Word

•Efficient and reliable team player

•Navinet experience

•Patient-focused care

•EMR experience

•NextGen experience

Work Experience

Nikki’s Helping Hands

Norristown, PA

December 2019 – December 2021

Home Healthcare

Caring for patients in their home

Taking them to appointments

Bathing them

Also did some nanny duties while working with my patients.

Suburban Family Medicine of East Norriton –East Norriton, PA

September 2011-December 2019

Registered Medical Assistant

•Maintained accurate records of patient care, condition, progress, and concerns.

•Monitored vital signs, such as blood pressure and pulse.

•Responded appropriately to the physical, emotional, and developmental needs of patients.

•Tested and recorded blood glucose levels.

•Changed sterile dressings.

•Obtained information about the client's medical history, prescription history, complaints, and allergies and entered them into the computer system

•Maintained a clean, healthy, and safe environment.

•Performed clerical duties, such as word processing, data entry, answering phones, and filing.

•Performed procedures and used equipment as delegated by a licensed professional, including blood draw, injections, and EKGs.

•Monitored expiration of medical supplies and medications.

Les Petites Cherubs –Audubon, PA

January 2008-September 2019

Lead Teacher

•Promoted good behavior by using the positive reinforcement method.

•Promoted language development skills through reading and storytelling.

•Kept classrooms clean by sterilizing and disinfecting children’s toys and surfaces.

•Organized small groups of children while transitioning to and from outdoor play.

•Administered medication and minor first aid to sick and injured students.

•Dressed children and changed diapers.

•Maintained daily records of children’s individual activities, behaviors, meals, and naps.

•Maintained a child-friendly environment by allowing frequent access to outdoor activities.

•Identified early warning signs of emotional and developmental problems in children.

Creative Care Child Care Center –Norristown, Pa

November 2006-January 2008

Assistant Teacher

•Assisted the lead teacher with snack time, arts and crafts, and putting the children down for naps.

•Relieved the headteacher and toddler teacher.

•Kept classrooms clean by sterilizing and disinfecting children’s toys and surfaces.

•Supported 2 classroom teachers in implementing a developmentally appropriate curriculum for a group of 10 preschoolers.

•Organized small groups of children while transitioning to and from outdoor play.

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