Kali Owens

Dallas, TX

Work Experience

Simulation Operator

HealthTrust Workforce Solutions - Sunrise, FL

February 2020 to February 2022

I’m a simulation operator. I train newly graduated nurses through simulation for a week with a mannequin that I control from two monitors. They practice life saving events without anyone really dying and it trains them when to call rapid response to an admitted patients room and how to use the tools and meds on the “crash cart”.

Cashier/Customer Service

ExxonMobil - Buffalo, TX

August 2018 to January 2019

Barista

Starbucks - Waco, TX

February 2018 to April 2018

Take orders, make drinks, maintain clean work area and store, wash dishes, clean bathrooms, restock bathrooms, restock coolers, make whips, monetary exchange, restock cups and lids as well as sales floor, and provide the very best customer service no matter the situation. Customer Care Representative

C3/CustomerContactChannels - McGregor, TX

November 2017 to February 2018

Answer phones, trouble shoot problems with customers accounts, transfer calls to the right department, take payments over the phone, verify customers information, verify customers Medicare benefits, and HIPPA

Direct Support Professional

Mexia State Supported Living Center - Mexia, TX

June 2017 to October 2017

Wake up individuals, bathe, provide assistance with personal hygiene, dress, assist with meals, provide active treatment

Hostess

CASA OLE - Waco, TX

February 2016 to August 2016

Greet and seat guest, provide clean menus and coloring sheets as needed, arrange tables for bigger parties, answer phones, assist servers and managers, take Togo orders, prepare Togo orders, clean menus and front lobby and bathrooms, sweep around restaurant Education

Bachelor's degree in Business

University of Phoenix-Online Campus - Phoenix, AZ

September 2023 to Present

Mexia High School - Mexia, TX

August 2011 to June 2013

Skills

• Customer Service

• Call center (1 year)

• HIPAA

• Home Care

• Leadership

• Barista Experience

• Coffee Experience

• Host/Hostess

• Teaching

• Management

• Cash Handling

• Food Preparation

• Cleaning Experience

• Serving Experience

• Childcare

• POS

• Caregiving

• Cashiering

• Medical Terminology

• Cooking

• Microsoft Word

• Sales

• simulation operator

Certifications and Licenses

First Aid Certification

CPR Certification

Contact this candidate