Ryan Austin

*** * ********* ******* ************ NC 28546

Mobile: 919-***-****

ad32v4@r.postjobfree.com

Confident in my ability to succeed and lead in demanding, and challenging situations; my experience has taught me to be an excellent leader, liaison, and communicator. I have gained extensive experience in various military and security roles while operating in the Middle East and Southwest Asia.

Supervised Visitation Monitor, Echelon Services 2023-Present

Supervise the visit between non-custodial parents and their child(ren). This includes monitoring and, if necessary, intervening with the parent or child when inappropriate behaviors are demonstrated.

Report, as soon as possible, any problems or concerns regarding child, parent, or issues at visitation.

Monitor and document interactions during supervised visits on visitation summary reports.

Terminate the supervised visitation if the visit becomes harmful to the child.

Maintain a professional relationship with parents, family members and children.

In charge of holding custodians accountable to arriving at agreed upon location’s and starting visitation’s on time.

Responsible for supervising the visits to ensure a safe, secure environment and completing appropriate documentation.

Medical Associate, AnywhereWorks 2022- 2023

Responsible for answering caller questions and concerns for new and existing clients.

Provides quality service to a wide range of customer needs i.e. booking and cancelling appointments and refilling prescriptions.

Maintain professionalism and confidentiality while abiding by HIPPA guidelines.

Ensures positive customer experience effectively with customers from diverse backgrounds.

Communicates with the customer to ensure all fields of vital information are correct to provide them with the appropriate service.

Mental Health Tech (MHT) Brynn Marr Hospital 2021-2021

Provides direct care for patients and guides them on the day-to-day activities for their specific treatment plan.

Maintain and record detailed documents on patient activities, mental and physical state each day.

Diffuse patient conflict on the units that arise daily.

Responsible for the safety of the patients and reporting any irregularity in behavior that may need an adjustment for the patient’s treatment.

Communicates with other counterparts of the hospital to ensure proper treatment and care is always given.

Maintains accountability of all patients based off the assigned quality check to each patient.

Conducts multiple classes to the patients to help them identify their reasoning for being at Brynn Marr as well as giving possible solutions.

Transportation Security Officer (TSO)TSA (Transportation Security Administration) 2021-2021

Screened passengers and accessible property moving through security checkpoints by using any combination of hands-on and other advanced imaging technology techniques.

Reported detailed findings or incidents to management or law enforcement to help identify weaknesses in established protocol or flaws in terminal and equipment design.

Conducted facial recognition and analyze identification materials to distinguish potential security risks.

Observed and analyze the behavior of travelers to identify potential security risk within the airport.

Implemented security-screening procedures, monitoring the flow of traffic, and screening passengers, and baggage, to ensure the protection of the traveling public.

Expected to display honesty and flexibility, be accountable, work well with a team and have strong communication skills.

Shift Supervisor, Academi, Afghanistan 2014 - 2015

Operates inside of the Tactical Operations Center overseeing security operations with military and contractor counterparts, supporting base defense.

Administrative Liaison to: Battle Desk Captain, COR/DCMA representatives, Operations Manager, Site Manager, and Program Manager.

Insures all contractual obligations are fulfilled and maintains a professional working relationship with the client.

Responsible for submitting reports to field grade officers and COR pertaining to personnel on ground and government furnish equipment.

Communicates with the Force Protection OIC representative and Master Gunner of operational needs to maintain a firm defensive posture.

Maintains accountability and conducts daily training, for which the company is contractually obligated, by the: client, company policy and theatre wide (combatant commander) policies.

Team Supervisor, Academi, Afghanistan 2012 - 2014

Leads, directs and supervises security teams (guards) performing security services for the USG customer and coordinating security responsibilities with U.S. Forces (ISAF).

Supervised and trained guards to conduct vehicle searches using the Backscatter X-ray system in conjunction with physical searches. Personnel search techniques, as well as using the SEEK system to identify local nationals coming into the FOB.

Insured and enforced that all employees’ maintained proficiency in all weapons systems, company policies and SOPs pertaining to their duty assignment.

Directs and controls response actions, if required, through radio communications of on shift ground movements as well as off duty QRF movements.

Inspects employees daily for appropriate paperwork they must have at all times i.e. CAC, LOA, and Arming Authorities

Insures all positions are covered and maintains weekly schedules along with daily and weekly equipment inventory.

Shift Security Supervisor, EOD Technologies, Afghanistan 2011 - 2012

Conducting static security for Tier 1 Client in Afghanistan.

SF-312 Nondisclosure Agreement no other information can be listed.

Shift Security Supervisor, EOD Technologies, Iraq 2009 - 2010

Trained and supervised over 200 guards on a forward operating base (FOB) in Iraq as part of joint operations for Operation Iraqi Freedom.

Provide FOB force pro risk assessment, to include the following: ensured towers, entry control points and other areas of vital importance were secured so as not to be infiltrated by anyone who wishes harm against the United States and coalition forces.

Maintained daily training in accordance with the United States Army regulations and EOD Technology, Inc.'s standard operations procedures.

Develop incident reports (e.g. attacks, battle damage, theft, or unusual occurrences).

Responsible for maintaining proper paper work for DCMA inspections as well as corporate in-country inspections.

Executive Protection Officer, Andrews International 2008 - 2009

Provided risk assessment and security/PSD protection for key executive personnel, as well as assets which were of key interest to homeland security.

Responsible for key access control and the securing of high value equipment.

Implemented safety procedures, utilizing key experiences developed during overseas operations.

Augmented contract security staff during high threat periods.

Provided escort security for at-risk individual(s), requiring protection from bodily injury and/or invasion of privacy.

Developed and trained security staff as part of an active security program.

Force Protection Specialist, ITT Industries/G4S, Kosovo 2007 - 2008

Provided risk assessment, armed escort security procedures and preserve control.

Enforced all aspects of personal security and force protection policy. Searched and apprehended offenders who posed a threat to personnel and property.

Provide post security by searching vehicles as well as controlling and clearing weapons.

Relay information to site management and immediate supervisors regarding the progress of force protection enhancements and issues inhibiting physical security.

Enforced special orders from the commanding general in the event of missing military equipment and or personnel.

Detained host country nationals who posed a threat to U.S. forces as well as civilians willing to give information of war crimes.

Tactical Officer, Special Response Corporation 2006-2007

Provided highly specialized PSD/armed security services in times of crisis or heightened vulnerability.

Safeguard corporate facilities, assets and provide executive protection. Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of entrance and egress points.

Write reports of daily activities noting irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

Insure employees who are not participating in the strike enter and exit the premises safely.

Prevented disputes between host employees and those workers who are hired during the strike.

Security Officer, Securitas 2006-2007

Identify, analyze, and control existing and potential safety hazards.

Consult and guide the client in the establishment of controls to mitigate risks.

Provide security, safety training, support and guidance to all personnel. Update and establish security measures to improve target hardening.

Act as a liaison between client and law enforcement authorities when responding to robberies or other crimes.

Escort customers upon request for added security for personal vault visits. Provide security for employees during opening and closing procedures to main and secondary vault.

Face to face positive identification on a daily basis to allow personnel access to areas not available to the public within the bank.

U.S.M.C., Stinger Gunner, Cherry Point NC 2001-2005

During deployment to support Operation Enduring Freedom/Iraqi Freedom, provided PSD/armed mobile security for VIP’s and other Military personnel.

Maintained surveillance from strategic locations.

Identified friendly and enemy aircraft from tactical positions.

Qualified as well as proficient in all weapons systems.

Develop detailed and executable plans that were mission specific.

Invest adequate time and effort to develop individual subordinates.

Upon returning from OEF/OIF the billet of being a CQB and Convoy instructor for the battalion was put in my charge. Taught marines how to secure buildings on a platoon level down to a four-man fire team. Insured Marines were proficient in driving in an adverse environment and can point out situations that could hinder the mission.

Certification & Training

CPI Certified Brynn Marr Hospital 2021

BLS Brynn Marr Hospital 2021

TCCC Certified 2015

DOS Qualified 9mm Glock 17, 5.56 M-4, 7.62 240B and M2 50.cal 2014

Military Backscatter Operator and Image Analysis Training 2013

DynCorp Fire Warden Training 2013

Special Tactical Services Training M2HB and M240 2012

Academi Helmand Mobilization Training Course 2012

License, Security Officer, Texas 2008

License, Security Officer, Florida 2007

License, Security Officer, New York State 2006

Certificate, Tactical Officer, Special Response Corp. 2006

Instructor/Trainer U.S.M.C. CQD 2004

Certificate, BLS, U.S.M.C. 2004

Certificate, Red Eye Gunner, U.S.M.C. 2001

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