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Office Manager Customer Service

Location:
Lakeland, FL
Salary:
60,000
Posted:
March 03, 2024

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Resume:

WHITTNEI

BUXTON

OFFICE MANAGER

863-***-****

ad32ut@r.postjobfree.com

Lakeland, Fl 33805

CONTACT

SKILLS

• Travel Coordination

• Information Protection

• Credit and Collections

• Business Administration

• Mail Handling

• Account Reconciliation

• Policy and Procedure Modification

• Sorting and Labeling

• Project Management

• Database Administration

• Report Writing

• Written Communication

• Customer Relations

• Senior Leadership Support

• Team Bonding

• Workflow Planning

• Training and Development

• Office Supplies and Inventory

• Microsoft Office

• Clerical Support

• Conflict Management

Focused professional versed in office operations, customer service, and administrative support. Demonstrated ability to lead, motivate, and coordinate personnel, streamline operations, and develop successful strategies to achieve organizational objectives. A reliable and organized individual who combines excellent problem-solving skills, strong work ethic, and an eye for detail to ensure the success of an organization. PROFESSIONAL SUMMARY

Office Manager - School Liaison

Goddard Food Service, Lakeland, Fl

Merchandiser

Home Depot, Lakeland, Fl

EXPERIENCE

February 2022 - December 2023

Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars.

• Responded to customer inquiries via phone or email in a professional manner.

• Maintained confidential records relating to personnel matters. Resolved customer inquiries and complaints with timeliness and professionalism.

• Created and maintained filing systems to ensure accurate record keeping.

• Utilized excellent organizational skills to prioritize tasks effectively.

• Delivered quality customer service to staff and customers.

• Purchased office supplies and equipment to replenish inventory. March 2016 - February 2018

• Worked with coworkers to complete tasks.

Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

• Responded quickly to meet customer needs and resolve problems. Committed to delivering excellent customer service while working in a fast-

• paced environment.

• Focused on learning new skills and staying updated with industry changes.

• Participated in ongoing training to enhance own job skills and knowledge.

• Provided efficient and courteous service to customers at all times.

• Met deadlines while maintaining high-quality deliverables.

• Managed and coordinated multiple projects while ensuring timely completion.

• Performed general maintenance and repair.

• Performed routine and scheduled maintenance services. Pricing Coordinator

Harbor Freight Tools, Lakeland, Fl

April 2012 - September 2015

Coordinated with sales teams to ensure accurate pricing information was communicated to customers.

• Maintained detailed records of all pricing changes and modifications. Conducted regular price reviews, ensuring prices remain competitive in the

• market.

Managed daily operations related to product pricing including invoicing, returns, credits.

Advised team members on best practices when it comes to setting up new products or services.

• Collaborated with cross-functional teams on special projects as needed. High School Diploma

Travis Tech, Lakeland, Fl

EDUCATION

May 2007



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