**********@*****.***
Hermitage, PA
C O N T A C T P R O F I L E
S K I L L S
E D U C A T I O N
W O R K E X P E R I E N C E
Resilient
Team Collaboration
Effective Communication
Sales and Negotiation
WRTC B.A
James Madison University
2014-2019
Major: Writing, Rhetoric, Technology, and
Communications (“WRTC”)
Minor: Creative Writing
Mail Clerk
Keystone Blind Association
Government contracted position under the Department of Defense processing and sorting incoming and out coming mail to other departments Understood basic government mailroom procedures and adhering to governmental safety procedures of sensitive information April 2022 - Present
Self-starter with excellent oral and written communication skills. Motivated and results-driven individual with a strong passion for sales and customer satisfaction. Seeking a challenging position where I can leverage my proven track record of increasing sales, client relationship building, and effective communication skills to contribute to the growth and success of a dynamic company. R A J A A B D U L - B A D E E
Sales Representative
Cutco / Vector Marketing
Volunteered to be an on-call assistant and was able to provide assistance 90% of the time
Handled office administration duties - paperwork, answering phones, & parental complaints.
Organized student tenant packages for the mail room. Generated a word document to enter tenant parking permits. Organized move-in packets and room keys to distribute on move-in day. Welcomed new and returning student tenants while also assisting tenants on move-in day.
Assisted “The Mill Apartments” to prepare for in-coming college tenants. Performed various maintenance tasks to ready the units for incoming students. June 2020 - August 2020
Worked collaboratively with the company to significantly increase sales during the summer break period.
Achieved a consistent track record of securing at least one sale per day and securing homemaker kits at least twice a week, exceeding set targets. Successfully sold gardening tools within my group, distinguishing myself as the first to achieve this feat without formal training. Utilized cold-calling techniques and client referrals to build a substantial client list.
Implemented a structured and productive schedule for efficient follow-up with referrals, maximizing conversion rates.
Conducted engaging and interactive product presentations through Zoom meetings, leading to increased customer engagement and sales. Actively participated in bi-weekly "phone jams" and team meetings to foster collaboration and shared success.
Addressed customer inquiries and resolved concerns promptly and effectively, contributing to high customer satisfaction and repeat business. Part -Time Admin Student Assistant
The Mill Aug-Sept 2018; July-Aug 2019
Adaptability
Dependability
Time Management
C O N T A C T W O R K E X P E R I E N C E ( C O N T ' D ) V O L U N T E E R I S M
May 2017: JMU Alternative May break -
Worked with the Saint Bernard Project in
New Orleans re-building houses in the
Lower Ninth ward.
March 2014-2016; October 2015: JMU
Office of Disabilities Services (ODS)-
Worked with ODS posting/distributing
flyers for events and served as a greeter
for a CLUE Halloween event.
September 2014-2015: Overcoming
Barriers Organization-Assisted people
with intellectual disabilities during
Adaptive Golf and Bowling events.
2019-2020: President of Madison D.I.G.
(Disability Inclusion Group)- a club I co-
founded in 2018 to bring awareness on
diversity of disabilities and to teach
others about the various forms of
disability. Served as liaison between
Executive Board of D.I.G. and JMU
Student Activities and Involvement Office.
Our team determined topics related to
disabilities and planned social events. We
addressed issues related to the club’s
purpose and concerns of the Student
Activities Involvement Office. I sent and
responded to emails; held group chats
and person-to-person onsite meeting.
2017-2018: Secretary of C.U.R.L.S
(Confidence, Understanding, Respect,
Learning, Support Group) - a club for
curly-haired women designed to promote
confidence, self-esteem and to love their
curly hair.
Script Writer
Wrote scripts every Friday for the reporters and anchors. Proofread and edited script before confirmation by the executive producer. The Breeze TV 2017-2018
Writer
The Bluestone - JMU Yearbook
Wrote three articles or more per semester and submitted all before deadlines. Edited articles before designated deadlines.
Interviewed clients for articles and teamed with photographers to work on articles.
Worked with the Executive Group to edit articles of other writers. Process entailed a meeting and discussion with Executives before the “deadline” to polish the articles before publication.
2015-2017
**********@*****.***
Hermitage, PA
R A J A A B D U L - B A D E E