REBECCA S. GONYER, PMP

Collegeville, PA 484-***-**** ad32ui@r.postjobfree.com www.linkedin.com/in/rebecca-gonyer PROJECT MANAGEMENT COMMUNICATION SPECIALIST

Accomplished IT Business Professional with a track record of driving customer success through strategic project management and operational optimization. Extending beyond traditional IT project management with a consistent focus on providing executive support. A dynamic Communication Specialist recognized for leadership in fostering global cross-functional collaboration and consistently delivering solutions aligned with organizational objectives. SKILLS

Project Management Agile & Scrum Methodologies Cross-Functional Collaboration Stakeholder Management Change Management Business Process Improvement Strategic Communication Content Development Documentation Event Coordination Leadership Finance Problem-Solving Skills

SAP ERP FI S/4HANA Finance Microsoft Word, Excel, PowerPoint, SharePoint JIRA Visio PROFESSIONAL EXPERIENCE

SAP Newtown Square, PA July 2000 – March 2023

Communications Manager and Product Owner July 2020 – March 2023

• Defined scope, specifications, and prioritization of communications and services for SAP IT in the focus areas of Transparency, Connection, Growth, and Ways of Working.

• Developed and executed a comprehensive communication strategy, engaging and educating 1000+ employees through various event formats and media channels to increase employee engagement.

• Established cross-team communities and fostered an internal network for information flow and best practice sharing in communication, skill development, and learning that supported enhanced customer interactions.

• Contributed to the organization-wide Agile Transformation through content creation, ensuring message consistency and enabling crucial feedback sessions for optimal stakeholder-focused planning.

• Initiated a dynamic learning and skill management community to connect teams and individuals to tailored learning content, addressing skill gaps effectively and proactively preparing for future organization needs. Global IT Director, Shared Services and IT Operations March 2018 – July 2020

• Coordinated a 12+ member team, ensuring efficient IT operations and top-tier shared services. Emphasized strategic alignment, high-quality standards, process optimizations, automation, and financial transparency.

• Championed initiatives that improved operational efficiency, compliance, and simplicity in business and financial processes, positioning the team as trusted advisors to internal customers and management.

• Boosted service capacity by 20% through effective near/offshore team restructuring and internal resource reallocation to value-add functions, enhancing responsiveness to customer needs.

• Transformed shared service activities from a task-oriented model to an agile approach, establishing customer-focused service delivery through backlog management and procedure refinement. Global IT Director, Finance Services & Project Delivery August 2014 – March 2018

• Managed a team of 25+ functional and technical IT professionals overseeing the successful delivery of projects for internal operations in the areas of Tax, Localization compliance, and general Finance.

• Led a strategic initiative to seamlessly migrate Global Finance processes into Shared Service Centers, standardizing and optimizing business processes and tools through short cycle deliveries. Rebecca S. Gonyer, PMP 484-***-**** ad32ui@r.postjobfree.com Page 2

• Orchestrated a comprehensive team transformation from waterfall project delivery to an agile model, shortening the idea-to-delivery timeline for both the IT team and the direct business counterparts.

• Ensured legal and global tax compliance by overseeing the successful delivery of country-specific requirements, fostering effective stakeholder partnerships, and aligning with SAP standard products. Global IT Director and Project Manager, Finance Projects and PMO May 2007 – July 2014

• Managed a team of 20 professionals spanning 6 international locations, driving business process design, solution architecture, and the implementation of applications to enhance the global customer experience.

• Directed the Project Management Office for large internal initiatives; standardized project processes, achieved forecast accuracy within +/- 2%, and ensured timely reporting to stakeholders.

• Led a Cash Flow Generation Project that delivered over $200M in additional free cash flow through improvements to Revenue Recognition, Credit Management, In-House Cash, and Billing Accuracy.

• Successfully managed the Brazil Tax Localization project, handling issue escalation to successful implementation and demonstrating SAP's tax compliance capabilities to external customers.

• Developed and engaged in the execution of 13 role-based training plans and initiated a global roadshow to onboard, train, and integrate IT resources from acquired companies. Business Analyst Data Archiving Global Owner July 2000 – May 2007

• Provided responsive and proactive services that addressed support and project needs, resolved business issues, and enhanced the internal customer experience for the financial organization.

• Global owner of Data Archiving and DART, leading efforts to refine and expand data retention practices, ensure legal compliance, and establish robust data security measures.

• Drove an offshoring initiative to reduce Finance support efforts by 30% with the transition of 60+ support processes to an external provider. Freed up internal resources to focus on value-added activities. ADDITIONAL EXPERIENCE

SAP FI/CO Implementation Consultant GRANT THORNTON LLP Philadelphia, PA

• Executed multiple full life cycle SAP R/3 implementations from prepared business blueprints to successful configuration of the FI/CO modules, design of data conversion processes, integrated test scripts, cutover plans, and post-go-live support.

SAP FI Business Analyst M.A. HANNA COMPANY Duluth, GA

• Served as the FI Lead for the pilot implementation and multiple site rollouts, solely responsible for the translation of business requirements to the SAP system configuration, defined work instructions and full documentation, trained end-users, and provided direct post-go-live support. VOLUNTEER EXPERIENCE

Trustee / Board President PATTERSON GROVE CAMPMEETING ASSOC. Shickshinny, PA

• Elected by the association members to serve two terms on the board of trustees for a historic 155-year-old campground. Played a key role in ensuring adherence to the organization’s core values and sustainability .

• Spearheaded a dedicated subcommittee to review and update the association’s bylaws, policies, and job descriptions. Improved operational efficiency and compliance by ensuring clarity and consistency.

• Established an improved tone for all association communications. Fostered open dialogue with members, and transparent communication through newsletters, event calendars, and timely updates, ensuring an informed community.

EDUCATION AND CERTIFICATIONS

Bachelor of Science in Accounting, Susquehanna University Certifications: Project Management Professional (PMP), Program Management Institute Professional Scrum Product Owner I (PSPO I), Scrum.org SAFe® 6 Agilist (SA), Scaled Agile Inc.

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