Shanna Shelton

ad32tu@r.postjobfree.com

EDUCATION

Hillcrest High School

*Diploma

Rust College

*Major: Childcare Management Minor: Early childhood education credits (68)

Computer Specialist/DDA Ambassador

(8/1/2021 to 1/1/2024)

Shelby County School

*Provided technical assistance to computer users.

*Troubleshooting problems answering questions enhancing hardware, software etc.

*Diagnose computer

*Mechanical assembles

*Set up, calibrates, tested

*Work with test processing

*Reports and log in to computers for issues or finding

*Labels computer and unpacking and or packing boxes

Customer Service Representative

Diligent Delivery Systems

(03/09/2020-07/15/2022)

*Assist customers and business partners via telephone and email Handle customer complaints in a calm, professional manner Diagnose, assess and resolve problems or issues Monitor progress of delivery routes*Process returns, changes or cancellations to delivery orders

Associates/Customer Returns

(10/1/2018 to 8/1/2020)

Amazon Fulfillment Center

Sortation/Stow/Customer Returns night shift

*Sortation-stow area of the building Sorting different packages and order process using a scan gun

*Stow-Stowing merchandise to its qualified locations.

*Customer Returns- handling customers returns merchandise using Amazon processing steps

File Clerk

(7/1/2016 to 5/1/2017)

Ranstad

*Filing and processing paperwork dealing with contracts form different banks.

Contact this candidate