Amy Jackson

Compliance and Risk Management

470-***-**** ad32to@r.postjobfree.com Jonesboro, GA

PROFESSIONAL SUMMARY

** ***** ** ********** ** the financial industry, possessing over 4+ years of direct experience specializing in Compliance and Risk Management roles, I have developed comprehensive expertise in evaluating departmental documents for accuracy and compliance, with a keen focus on risk assessment and system control review. Known for exceptional leadership skills, I excel in audit delegation, risk management, and effective communication. I have a proven track record of developing and implementing audit policies and procedures that align with organizational goals and regulatory requirements.

SKILLS

Pentana K10 Software Elle Meridian Link Symitar Synergy Verafin Salesforce Auditing Risk Assessment Strategy Development Data Analysis Quality Assurance Conflict Resolution COSO

Regulatory Compliance ERM Problem Solving Attention to Detail Risk Management SOX Internal Control EXPERIENCE

CERTIFIED CREDIT UNION INTERNAL AUDITOR, Atlanta, GA Atlanta Postal Credit Union,

• Schedule periodic training sessions for staff to educate them on new regulations and updates in the financial industry.

• Monitor changes in regulatory requirements and industry best practices to ensure ongoing compliance with SOX regulations.

• Foster a collaborative relationship with external auditors to ensure alignment in audit processes and findings.

• Complete risk assessments to inform the annual audit plan and identify areas for improvement.

• Establish and maintain an effective BSA/AML/OFAC compliance program, including policies, procedures, and internal controls.

• Strong analytical and critical thinking skills, with the ability to identify issues, evaluate alternatives, and propose practical solutions.

• COSO framework and employing control testing methodologies to maintain effective internal control systems to mitigate risks, achieve objectives, and enhance overall performance.

• Develop risk mitigation strategies and controls to address identified risks effectively.

• Incorporate auditor recommendations into the organization's risk management strategy.

• Implement audit plans and programs based on risk assessments and organizational priorities.

• Identify and assess risks related to the organization's operations, financial reporting, and regulatory compliance.

• Assist with compliance monitoring and testing activities to ensure adherence to regulatory requirements and internal policies.

• Provide guidance and recommendations to management on compliance issues and regulatory changes.

• Collaborate with management and other stakeholders to address audit findings and implement improvements. September 2022-Present

COMPLIANCE ANALYST I, Atlanta, GA

Stonehill Group,

• Regularly review regulatory guidance and publications from regulatory authorities such as the Consumer Financial Protection Bureau (CFPB) and the Federal Housing Finance Agency (FHFA).

• Perform post-closing reviews to ensure compliance with regulatory requirements and company policies.

• Conduct junior underwriting and quality assurance reviews in a multiple-client environment to identify areas for improvement and ensure compliance with industry standards.

• Analytical skills with the ability to assess risks, identify control deficiencies, and propose practical solutions.

• Collaborate with internal teams, including HR and compliance, to develop comprehensive training programs on industry regulations and company policies.

• Provide recommendations for continuous improvement and risk mitigation strategies to enhance the company's compliance framework.

• Document findings and recommendations for management review and implementation. September 2020-September 2022

UNIVERSAL BANKER-LENDING, Stockbridge, GA

PNC Bank,

• Ensure compliance with regulatory requirements, including the Bank Secrecy Act (BSA), by providing ongoing training to staff and enforcing proper reporting procedures for large cash transactions and currency transaction reporting.

• Provide information about banking products and services, including deposit accounts, loans, and investment options.

• Conduct comprehensive financial assessments to understand clients' financial situations and recommend appropriate lending solutions.

• Identify opportunities to promote and cross-sell banking products and services to new and existing customers.

• Process various financial transactions accurately and efficiently, including deposits, withdrawals, loan payments, and account transfers.

April 2019-September 2020

ADMINISTRATIVE ASSISTANT SECRETARY, Jonesboro, GA

Clayton County Public School,

• Provide comprehensive administrative support to management staff, including scheduling meetings and appointments, preparing agendas, and taking minutes to ensure smooth operation of daily activities.

• Act as the primary point of contact for operational and administrative inquiries, demonstrating professionalism and responsiveness in addressing inquiries and requests.

• Greet and screen visitors courteously and professionally, directing them to the appropriate employee or office based on their needs.

• Regularly review and update protocols and procedures related to confidentiality, administrative support, and visitor management to ensure compliance with regulations and best practices. June 2017-April 2019

BRANCH BANKER TEAM LEAD, Blackstone, VA

BB&T Bank,

• Oversee branch operations, including cash handling, transaction processing, and opening/closing procedures, to ensure accuracy and compliance with regulatory requirements

• Handle escalated customer inquiries and complaints with professionalism and empathy, ensuring timely resolution and customer satisfaction.

• Provide leadership and guidance to a team of bankers, including setting performance goals, providing ongoing feedback, and conducting regular coaching sessions.

• Drive sales and revenue growth by setting sales targets for the team and implementing strategies to achieve them.

• Conduct regular audits and reviews to identify areas for improvement and implement corrective actions as needed.

• Coach and implement training programs to enhance the skills and knowledge of team members in areas such as customer service, sales, product knowledge, and compliance. November 2009-August 2013

EDUCATION

B.S. IN ACCOUNTING AND FINANCE

Western Governors University, Expected graduation December 2024 A.A.S IN MEDICAL OFFICE ADMINISTRATION

Allied Health Institution, May 2013

A.A.S. IN ADMINISTRATIVE SUPPORT TECHNOLOGY

Southside Virginia Community College, August 2007

CERTIFICATIONS

• Certified Credit Union Internal Auditor

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