General Manager Patient Access
Resume:
Robert Hutter
Lewiston, ME *****
****************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
President and General Manager
Dirigo Signing Services - Auburn, ME
February 2014 to Present
Proficient Notary Public, Loan Signing Agent, and Wedding Officiant with reputation for honesty built over years of related experience. Excellent interpersonal and observational skills, focused approach and analytical nature. Dedicated to supporting business, agency and private legal transactions as an impartial and sound witness. Proven skills in spotting signs of coercion or fraud before notarizing documents. I also perform all accounting duties utilizing Quickbooks as well as financial analysis duties. Special Investigator
Nassau County District Attorneys Office - Mineola, NY January 2004 to January 2014
As a Special Investigator, I was responsible for comprehensive fraud investigations involving pharmacies, Doctors, recipients and all providers of all programs offered through New York State as well as Medicaid prescription drug diversion.
Investigative methods include database research, audits/reviews, undercover work, interviews, witness locates, statements, report writing, trial prep and video surveillance. Worked in conjunction with the Nassau County DA's Office, NCPD, NYS Bureau of Narcotics Enforcement, FBI, NYS Attorney General and Office of Medicaid Inspector General. Manager & Training Coordinator
Law Offices of Cohen & Slamowitz - Woodbury, NY
May 1994 to January 2004
Handled litigation for Citicorp and Discover focusing on pre and post judgment accounts while reporting directly to the clients and partners of the firm.
Managed 25 Collections Representatives serving all 50 states Implemented training course for new hires and authored a comprehensive training manual focusing on FDCPA compliance, basic and advanced collection techniques, and skip tracing scenarios. Prepared weekly and monthly status reports for the Director of Collections, Partners, and the Clients.
Education
BS in Criminal Justice
Concordia University - Bronxville, NY
2003
Diploma
United States Academy of Investigations - New York, NY 1999
Associates
Global School of Investigation - Chicago, IL
1997
Skills
• Microsoft Office (10+ years)
• Surveillance (10+ years)
• Investigations (10+ years)
• Management (10+ years)
• fraud detection (10+ years)
• Security (10+ years)
• Inventory Management
• Scheduling
• training
• Word
• Microsoft Word
• Payroll
• Operations
• Team Building
• CCTV
• Interviewing
• Law Enforcement
• Loss Prevention
• Recruiting
• Workers' Compensation
• Financial Report Writing
• Conflict Management
• Human Resources
• Leadership
• Accounts Receivable
• Profit & Loss
• Budgeting
• Office Management
• Accounting
• Bookkeeping
• Operations Management
• Forecasting
• Merchandising
• Auditing
• Employee Orientation
• Event Planning
• Personal Assistant Experience
• Microsoft Excel
• Word processing
• Data collection
• Time management
• Fair Housing regulations
• LIHTC
• Property management
• Section 8
• Accounts Payable
• Yardi
• Notary Public (10+ years)
• Supervising experience
• Risk management
• Analysis skills
• QuickBooks
• Hotel experience
• Front desk
• Customer service
• ICD-10 (10+ years)
• Financial accounting (10+ years)
• Guest services
• Upselling
• Cash handling
• Quality assurance
• SAS
• General Ledger Accounting
• Tax Experience
• Financial analysis (10+ years)
Languages
• American Sign Language - Fluent
Awards
Presidential Volunteer Service Award
January 2011
Received award for 200 hours of volunteer service with the New Bern Police Department. Certifications and Licenses
Notary Public
April 2014 to April 2028
Dedimus Justice
August 2016 to Present
Groups
Center for Search And Investigation
June 2014 to Present
State Investigations Coordinator for Maine, New Hampshire, and Vermont. Volunteer investigator and advocate for a national missing childrens organization. Publications
Sun Journal
https://www.sunjournal.com/2019/09/29/face-time-robert-hutter-substitute-teacher-and-missing-child- finder/
October 2019
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